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"Excellent location, comfortable bed, great shower and nice finish. All of the staff were friendly."

"Staff were absolutely fabulous. There singing was not bad either!"

"A good quality hotel in central Cheltenham. The hotel is smart; well maintained; and has very efficient check in staff. All in all very good, although i woukd have expected the tea/coffee to have been automatically been topped up when the room was serviced."

"Have stayed here on a number of short breaks and it has good, clean comfortable rooms, friendly, accomodating staff and easy parking opposite, with short walk to Exeter city centre. "

"5 star well deserved. Maybe option of white slippers/dressing gown. No shower cap or phone in room to contact reception. Staff/food/service excellent. Overall great experience."

"Lovely hotel with apartments in right in the centre of town, nice mixture of old heritage building with modern rooms Only down side, breakfast was not included and is extremely over-priced for what's on offer and the service considering it was very quiet was poor (too slow and items forgotten twice and having to be reminded) "

"Good quality comfortable accommodation. "

"Room was lovely good quality Teas, Nespresso coffee machine and king bed was huge and huge quality. Slept like a log. Bathroom shower was period and characterfull. B&O TV had amazing speakers and breakfast was excellent a-la-cart. Cant fault the experience. Shame was a work trip 😪 "

"We had a lovely stay, the staff were friendly, it was clean, great location, great breakfast just a shame that the only time families can access the pool is in the afternoon and there is no morning sessions! "