Search Hotels in Community Center, Palo Alto

"It’s just run down and dirty. I was unpleasantly surprised."

"Clean, and service 100%"

"It was just ok. Old building... paying for $40 for parking as a hotel guest is not good..."

"We at a last minute stop in San Jose and booked the Hyatt last minute. The hotel suited our needs for a one night stay. The room was clean and comfortable. Our initial front desk staff was great! He was friendly, courteous and informative. later in the evening we attempted to eat at the hotel restaurant. I'm not sure there is a restaurant. There were tables and a bar area right next to the front desk. I saw no restaurant staff. The front desk staff asked us to take a seat and he would be right with us. Several other guests were in line waiting hotel service. Needless to say, after 5 or so minutes we went back to our room. We called an uber to eat out. While waiting we noticed that a section of the glass awning, above the main entrance,was shattered. it appeared to be a safety hazard. In summary, it served our purpose for an unexpected overnight but nothing impressive or memorable. "

"I really enjoy coming to this hotel week after week. One thing I was noticing is how the staff members are always busy doing something to keep this place in excellent condition. Maintenance staff Rafa and Isaiah are continually moving around and getting stuff done. The swimming pool and hot tub are always extremely clean and area is trash free. Very much appreciate these guys. Front desk staff always greet guest with a smile and make you feel welcome. Housekeeping staff are so kind and smile and say hello in the hallways. Nelli and Buu, at the bar/restaurant remember your drink you had last time and are quick to make sure you are happy with your beverage and food orders. Just another few reasons to make this hotel your to when in the area as I have."

"After packing up our apartment we needed to check in early and the front desk accomodated us no problem, at no extra charge. The ultimate reason I chose this hotel was because of the airport shuttle for flights out the following morning. Continental breakfast was typical. Restaurants within walking distance if you don't like the in-house Japanese place. Overall it accomplished exactly what we wanted and we are pleased."

"From check in to check out everything was a 6 star experince"

"very welcoming… great service… great room!!"

"Hotel is dated, pillows were not soft enough. Shower not fully functional. "