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"Everything was great! "

"My stay was exceptional. The room was kept in great condition by housekeeping, front desk staff was extremely professional and helpful, guest services was attentive and warm and the cafe staff was friendly and on point with service. A few names I want to specifically highlight: Muriel Parin Christina Moezzah Momal Ubaid Daim Jibran Mariam These individuals made my stay outstanding and are to be commended highly. This is a great hotel, with an amazing staff. 10 stars!"

"A Celebration of Hospitality, Excellence, and Diversity in Karachi I recently spent four nights at a hotel in Karachi with my family, and it was worth every cent. As a Karachi native, I usually stay with relatives, but this time I chose a hotel to give my children a more engaging experience—and it was the best decision. They had a completely different, enjoyable stay full of comfort and entertainment. From the moment we arrived, the hotel management and staff delivered exceptional service. Their professionalism, warmth, and attention to detail were evident throughout. The facilities were excellent, and the five-star breakfast and dinner services were truly impressive—elegant, delicious, and well-curated. The stress-free airport transfers added to the comfort, making our arrival and departure seamless. What truly stood out was the hotel’s diverse workforce, reflecting the rich cultural tapestry of Pakistan. It was inspiring to see people from different backgrounds working together with such harmony and dedication. The hard work of the entire team was clearly visible, and I feel proud that my hometown Karachi hosts a hotel that not only matches international five-star standards but goes beyond them. A heartfelt well done to the entire team—you’ve made Karachi shine."

"At the time of check in the staff expected us to sleep three people on one bed. Though i mentioned the age of child was 15. This is not acceptable, but the night shift staff understood the situation and provided us extra bed. "