Search Hotels Near Cinemark CinéArts Santana Row, San Jose

"Great location in downtown San Jose."

"WiFi super fast room really clean "

"The staff was friendly and professional, and the room itself was very clean. However, the overall experience was impacted by a few issues. I had to wait over 30 minutes to check in because the front desk was left unattended with no coverage. Functionality was a major failure. There are no elevators, and the refrigerator, coffee maker, and microwave were all set on a table that wasn’t even plugged into an outlet—the cord was about three feet short. As a result, none of the appliances were usable. Expecting guests to move a bulky microwave onto the floor just to plug it in is simply not practical."

"Like it"

"The place was noisy, including a fire alarm going off for no reason - and the restaurant had been closed down by the health dept. "

"If y"

"Horrible practice of putting children on 2nd floors, sounded like a heard of elephants over our heads we were literally just there to sleep, but it started in first thing in the am, loud slams I had to call the front office. We were placed by an outside access door that slammed the whole time as well. The room had one chair and it was coming apart, decor needs updating. Upside linens were nice bed was comfy, when we got in our room the bleach smell burned our nose it was wayyyy to strong! I’ve come to appreciate complimentary coffee in the lobby, this was not offered. I did also like the location walk out to the Pruneyard is nice but other hotels are way quieter maybe for business clientel. I would not recommend this hotel. "

"homeless guy knocking my door "

"Clean room nice staff"