Search Hotels Near Cinemark Allen 16, Dallas

"Bad noise from floor above until almost 0200"

"Property is clean and i've stayed here several times in the past. During my recent stay, i had to have stay to accomodate the expected passing of a family member. So, there was a newd for me to extend my stay beyond my initial reservation. After extending my stay at the front desk, i realized that the room rate for the extension signifiantly exceeded the previous day rate as well as current day rate on hotels.com. When i requested an adjustment to the rate or cancellation of my reservation, i was told no and that it was "my fault" that i booked at the higher rate. At the least, i could have been advised that the room rate was signifiantly different then my previous night stay along with other preferential rate offerings. At the very least, very poor customer service that will result in me switching to a different property after today along with no intention to visit Denizen properties in the future. "

"Yes"

"soap dish in the tub had mold and the floor tiles cracked and popping up, staff was kind, smelled like mold in the room with a smoker smell although I didn't request a smoker room the pictures do not represent the hotel but the prize dose I would update pictures "

"Excellent! Very well managed! Better than most of hotels Thank you! "

"This is a nice property, but could use a refresh here and there. The desk chair in my room had torn up padding on the arm rest. Not a deal breakers, but very uncomfortable. "

"Very clean and the staff was very nice and attentive."

"Staff were very courteous and helpful. "

"N/A"