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"Amazing staff and helpful Great location Clean and comfortable beds "

"Wonderful service ~ big thank you to Ami at the front desk. The hotel was clean and comfortable. The breakfast buffet was outstanding. "

"This was one of the largest Japanese hotel rooms we’ve ever stayed in. The space was really valuable. Staff were friendly and helped us to forward our luggage to the next destination. I think we lucked out by getting a room on the second floor - there is only one elevator so we were able to easily use the stairs to get in and out of our room. "

"Room was spacious and well appointed with a great view of Mt Fuji. The bathroom was large with an oversized tub. The hotel feels high end even though it’s beside an amusement park. The free bus stops right outside and takes you into town to experience Mt. Fuji, Lake Kawaguchi and many restaurants. We did not eat at the hotel so have no insight into the restaurant."

"Love this hotel, very very good view of Mt Fuji (from balcony, as well as common area next to breakfast place)! the breakfast was AWESOME! Overall vibe is very chill kind + it is on hill top! awesome! didnt get to try onsen, did most of my relaxation in hotel bathtub. Heard that the reviews for natural onsen (indoor and outdoor) are superb here!!!! Will try the onsen the next time round. Location wise right next to the lake, did a easy walk around ◡̈ cheers! "

"The staff are polite and helpful."

"Room was nice, staff was helpful, and plenty of amenities were offered."

"Courteous staff and clean rooms. Wish we stayed longer!"

"Nice clean and modern room. Staff was helpful to explain the parking charges and assist us to call a restaurant to make dinner reservation. "