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"I was disappointed with the room.It definitely needed a refurbishing since it looked old and tired. The bathroom was particularly disappointing with a great deal of work to bring it to the star rating. The spa too could do with a facelift. The one place that I felt was 5 star was in the dinning room with the chef and the catering manager taking the accolade,overall a lovely place to stay at."

"Great product"

"The most luxury hotel in Nainital. Stay with it's prime location near naini lake .The staff in humble and helpful. Thank you for the good experience. "

"Whenever I go nainital, I prefer to stay in The Pavilion. Property location is very good,600-700 from main mall road. Rooms are spacious and clean. Staff is very supportive. Food is delicious "

"Amazing stay. Location amd Property both are pefect in all ways. "

"You go back in history while staying at the 19th century cottage. The authenticity, simplicity, quality and serendipity of the hotel and its location overlooking the Ramgarh valley defines our stay for 3 nights here. We were taken special care by the staff and the breakfast deck amidst the light cold breeze and winter sun light was an awesome experience. Food was very homely and very tasty at the same time. "

"It was a enjoyable stay. Good Breakfast and dinning buffet arrangement. Staffs were friendly and helpful . During night I felt the room heating was inadequate. "