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"Very central to everything in Tsim Sha Tsui. It was comfortable enough to stay for an entire week. Bathroom had a tall, walk-in shower. Great views from the upper floors, too!"

"I loved my experience at the Dorsett, such a beautiful hotel and the staff are so welcoming and nice. Would absolutely stay again!"

"Very quiet, safe and clean. Food was wonderful and in room dining service very fast and convenient. Protein shake in the morning was delivered very fast and a perfect breakfast. Staff was helpful and accommodating, will definitely return in the future!"

"We stayed for 3 days. We loved it! I would come back again."

"It’s a little bit old hotel but clean and close to everything. Staff are so friendly "

"It is a great property close to the market and harbor , safe and well maintained "

"I liked just about everything with the hotel except for the wifi. Very poor speed and the connection was not reliable. "

"Very good hotel with a more than a thousand art collection all over the whole hotel! Stayed in the Club Lounge floor and the staff was friendly and helpful. Special mention to the Deputy manager of the club lounge who really took good care of us. Overall: Would highly recommend this hotel when staying in Mongkok."

"We recently stayed at the Kowloon Shangri-la and had a mixed experience. The location is absolutely fantastic, right in the heart of the city with easy access to major attractions, restaurants, and public transportation. It's perfect for anyone looking to explore the city. The food at the hotel's restaurant was another highlight. Unfortunately we only got to try the breakfast buffet but I must say, it offered a wide variety of delicious options, with fresh ingredients and excellent presentation. Loved the fact that it had a menu catering to people from all over the world. However, the service left much to be desired. The staff seemed to absolutely lack courteousness, hospitality and friendliness. There was absolutely no smile on their faces and the entire experience seemed very transactional with both the front office and the F&B staff. During check-in, there was a long wait, and the front desk staff appeared overwhelmed. The only 2 teams that were really helpful and made our stay worth remembering was the housekeeping and the concierge. The concierge and bell desk especially were extremely efficient and eager to assist. Huge thanks to Dante from the bell desk. Another disappointment was the size of the swimming pool. Never in my life have I come across a 5 star property with a swimming pool the size of a puddle. Overall, the hotel has a lot of potential, but the management needs to address the service issues and facilities to truly provide a great stay for its guests."