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"Amazing as always 3rd time there "

"Faultless - great service."

"We had a lovely stay at this property. What really stood out to us were the amazing staff, who went above and beyond to make sure that we had a lovely stay and trip to Crans-Montana. They were so wonderful in helping to make dinner reservations, suggest hiking trails, provide maps, and call taxis. If you are visiting during the summer, please note that there is no air conditioning at this hotel, but they do provide fans."

"Very good value for money. Excellent help and service from Carole, the manager, and her sister who both went that extra mile to make our stay so enjoyable. Will definitely stay here again."

"Was there for one night , should have plan to stay longer , everyone and everything perfect "

"Beautiful mountain hotel with stunning views of the Alps, very clean and very serviceable staff."

"Great localion. Amazing atmosphere and very kind and professional staff"

"Five stars are simply not enough to describe my experience at Aïda Hôtel & Spa. From the moment I arrived, everything was flawless. What truly made my stay unforgettable was the outstanding service from Carolina – she was absolutely exceptional. Warm, attentive, and incredibly professional. She made me feel like I was the only guest in the entire hotel. Valentine was also great – helpful and kind – but Carolina truly stood out. The spa was peaceful and beautifully maintained – the perfect place to relax and unwind. The breakfast was rich, well-presented, and full of delicious options to suit every taste. And the view from the room was breathtaking – calm and panoramic, adding to the overall serenity of the stay. Highly recommended. I’ll definitely be coming back soon."

"Good facilities, fantastic spa with amazing pools. Service was great, kitchen sometimes slow at lunch time. A well deserved 5 star hotel with so much to do. Breakfast is simply incredible, to me the best I ever had in a while"