Search Hotels Near Chestnut Ridge Metro Park,

"Don’t call room services…. They are rude and said.. I had to go down and pick it up. You think 400.00 dollars a night a person would deliver room service to your room. Horrible experience"

"Great staff"

"AC was broke. Called front desk 27 times. No answer. When I finally did get someone to answer, they disconnected me transferring me to maintenance. "

"Everything was so great!!"

"The room was clean. Very good!"

"Continental breakfast good. Pool not so clean and cold. HousMaria from the frint"

"I have to move out the first room due to rush in the tub..the aecond room was okay...but felt something crawling on me ants..shake my head..will not stay again...only reason i stay didn't have extra money to go else where"

"Great accommodating staff"

"This hotel has awful customer service. We booked this hotel for a concert that was happening in Columbus since we were not from here. When we arrived at check in time, 4pm, we were told that our room was not ready and that they would call us when it was. When we tried to check in on the status an hour later at 5pm we were told that the room would not be ready until after we would need to leave for the concert. When I called the next day about the situation the lady on the phone was extremely rude and kept questioning me about how many times I tried to check in, and told me that sometimes rooms just aren’t ready until 5 even though check in is listed at 4, as if it were my fault for the room not being ready. They never apologized or took accountability for a clear mistake on their behalf. I would not recommend this hotel for anyone who is traveling in for an event because MANY rooms were not ready until well after 5pm. Save yourself the trouble and book any other hotel in the area."