Search Hotels Near Neuhaus Tower, McAllen

"The stay was great I really enjoyed it."

"Great service!"

"They tried but there were socks and tennis balls in a space by the air conditioner, the shower rod was rusty, there was a hole in the bathtub, the water pressure was almost non existent and the toilet handle was broken."

"The restroom walls were peeling in our first room and had to request a room transfer. The breakfast buffet was a major disappointment. Junk food across the board. Minimal amount of healthy options. Food was cold. The hotel is in desperate need of remodeling. Staff, beds and pillows were good!"

"Beautiful hotel! Great location! We loved it!"

"Excelent"

"The staff was very nice and helpful. I brought up concerns about stays on my pillows which the hotel staff switched out pretty quickly. Breakfast is not included with the stay. You’ll get a breakfast voucher if you choose to eat there, which I wish I would’ve been told at check in and not when I had a plate in my hand trying to serve my small child. "

"The first time I stayed there was back in February, and for some reason they ask for cash deposit wich I think it’s fine but I forgot to ask for it that time, this month I went back to this place to stay and ask about my deposit , I was told I would get an answer the next day wich I didn’t, they wait until I left to tell me I was not getting this money back because it was been deposited to the hotel account already since I didn’t go back do it in time, I ask them why they didn’t call to let me know and they lie saying they did but the call never went through, so I ask I was just gone a lose this money and they was brave enough to say yes you are , so definitely I’m not staying here anymore I fell like if something gets lost from my room they won’t be responsible for it and this is not a place I can trust anymore "

"Everything was great. The pool was awesome the stay overall was nice."