Search Hotels by Welcom Heritage in Chail

"Great room. Nice restaraunt in hotel and good service"

"Excellent"

"Cleanliness and service oriented staff. "

"Fabulous hotel"

"Was good"

"The staff here were lovely and really made the stay! From Kriti and Nikita from reception to the room service and dining room staff. Thank you "

"This property far exceeding my expectations. The property itself is so gorgeous, very VERY clean, the rooms are so beautiful and balconies have amazing views of the Himalayan mountains. It was so much fun watching the monkeys everyday playing in the trees and rooftops all around the hotel. The sunrise and sunset views over the Himalayan mountains are the most amazing sunrise and sunset I have ever seen before. The sunset truly felt like I was in heaven. It is something I cannot truly describe in words. The bed was so comfortable and even the shower and bathroom was so nice, modern and clean. The entire room and property was so modern and very well decorated. Every single member of the staff was so kind, professional and respectful. The restaurant had AMAZING food and the wait staff was incredible! Manjeet was our waiter and he went so above and beyond to attend to us to make sure we were always happy and the food was delicious!! His service was so incredible!! I wish I could have this food on a weekly basis instead of having to return back to California in USA. I am so beyond impressed. HIGHLY RECOMMENDED!!!!!!!"

"Yes"

"I guess you get what you pay for - so if you are only interested in a low price and not what the stay is like - ignore the rest of this. But here is a sampling of the issues. A very very steep drive in with shear drop offs (you have have an experienced driver). The website claims there are mountain views - I could not see that any room had that - I was in the largest building and top floor and there was another building standing in the way plus tall trees that obscured any view of the mountains. The staff wants to be helpful and are well intentioned but they are poorly trained. As an example - cleaning - there were empty coke and beer bottles on the balcony from the previous guests as well as cigarette ashes & candy wrappers. I asked to have this cleaned up but the staff cleaner only took away the bottles - the ashes and wrappers remained. There were cob webs in the bathroom. The facility is in shambles and needs a complete renovation (wires hanging off fan connected by cheap tape; peeling paint on doors and elsewhere, peeling fake wood laminate floors, doors that don't close properly etc). The room I had had a small padlock on the main door that first of all was very difficult to get through the latch because the latch was not in line - I had to kick the latch to get it on enough to put on the padlock. A well aimed hit with a small hammer would allow entry. Coming in, you are greeted with a massive ugly cement unfinished structure which is abandoned."