Dear Khun Theeraporn,Thank you very much for spending the time to share us about your experience at Ace of Hua Hin Resort. We are very glad that you had a pleasant stay and we hope that you will give us the opportunity to serve you again in the future.Sincerely,Sompong YimyamGeneral Manager

Dear Grant,Thank you so much for taking the time to let us know your feedback. We appreciate for your kind review and we hope that you will give us the chance to welcome you again soon.Sincerely,Sompong YimyamGeneral Manager

เรยน คณ Kornnika,ขอขอบพระคณเปนอยางสงทกรณาสละเวลาเรยนแจงประสบการณ การเขาพกและเขยนรวว 5 ดาวนใหกบ เอซ ออฟ หวหน รสอรทของเราครบ กระผมและทมงานหวงเปนอยางยงวา จะมโอกาสไดใหบรการอกในโอกาสอน ๆ ตอไปในเรว ๆ นนะครบ ขอแสดงความนบถอสมปอง ยมแยมผจดการทวไป

Dear Guest,Thank you so much for taking the time to let us know your feedback. We appreciate for your kind review and apologize for some inconvenience during stay.We hope that you will give us the chance to welcome you again soon.Sincerely,Sompong YimyamGeneral Manager

Dear Guest,Thank you so much for taking the time to let us know your feedback. We hope that you will give us the chance to welcome you again soon.Sincerely,Sompong YimyamGeneral Manager

Dear Guest,Thank you so much for taking the time to let us know your feedback. We appreciate for your kind review and we hope that you will give us the chance to welcome you again soon.Sincerely,Sompong YimyamGeneral Manager

Dear Antony,I would like to thank you for taking the time to provide us with your feedback regarding your stay with us. Your comments are most valued in helping us to improve our services in the future.It is regrettable that your stay with us did not meet your expectations. Our aim is to ensure that associates are trained and improve their service to our guests. Please rest assured that the Department Head concerned has been briefed. Please accept our sincere apologies for having missed the opportunity to impress you. We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations.Sincerely,Sompong YimyamGeneral Manager

Dear Zi Hui,Thank you so much for your kind review & cherishing our resort. We appreciate for the feedback and we hope that you will come back to stay with us again when your travels bring you back to Hua Hin-Cha Am area.Sincerely,Sompong YimyamGeneral Manager

Dear Valued Guest, I would like to thank you for taking the time to provide us with your feedback regarding your stay with us. Your comments are most valued in helping us to improve our services in the future. It is regrettable that your stay with us did not meet your expectations. Our aim is to ensure that associates are trained and improve their service to our guests. Please rest assured that the Department Head concerned has been briefed. Please accept our sincere apologies for having missed the opportunity to impress you. We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations. Sincerely, Benjaphon Angseangtham General Manager

Dear Yien, Thank you so much for your kind review & five-star rating for Ace of Hua Hin Resort. I am very thrilled to see that our staff provided you the professional service throughout the stay and you really enjoyed our different facilities. We appreciate the feedback and we hope to have the chance to welcome you again in not too far future. Warmest regards, Benjaphon Angseangtham General Manager

Dear Valued Guest, Thank you so much for taking the time to let us know your feedback. We appreciate for your kind review and we hope that you will give us the chance to welcome you again soon. Sincerely, Benjaphon Angseangtham General Manager

Dear Valued Guest, Thank you very much for spending the time to share us about your experience at Ace of Hua Hin Resort. We are very glad that you had a pleasant stay and we hope that you will give us the opportunity to serve you again in the future. Sincerely, Benjaphon Angseangtham General Manager

Dear Susan, Thank you so much for taking the time to let us know your feedback. We appreciate for your kind comment & we hope that you will give us the chance to welcome you again soon. Sincerely, Benjaphon Angseangtham General Manager

Dear J, I would like to thank you for taking the time to provide us with your feedback regarding your stay with us. Your comments are most valued in helping us to improve our services in the future. Please accept our sincere apologies for having missed the opportunity to impress you. We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations. Look forward to welcoming you again. Sincerely, Benjaphon Angsaengtham General Manager

Dear Valued guest, Thank you so much for taking the time to let us know your feedback. We appreciate for the review & we hope to have a chance to welcome you again soon. Sincerely, Benjaphon Angsaengtham General Manager

Dear Valued guest, Thank you so much for taking the time to let us know your feedback. We appreciate for the review & we hope to have a chance to welcome you again soon. Sincerely, Benjaphon Angsaengtham General Manager

Dear CHI YUEN, Thank you for your review, on behalf of Ace of Hua Hin Resort Team. We wish to thank you for sharing your experience on Hotels.com, it means a lot to us. We hope you will grant us the privilege to welcome and serve you soon again in the not too far future. Warmest regards, Benjaphon Angseangtham General Manager

Dear Valued Guest, Thank you so much for your review & five star rating for Ace of Hua Hin Resort. We appreciate the feedback and we hope to have a chance to welcome you back soon to our property. Warmest regards, Benjaphon Angseangtham General Manager

Dear P, Thank you very much to let us know your feedback regarding recent stay at Ace of Hua Hin Resort. We appreciate for the comment and we hope to have an opportunity to welcome you again soon. Warmest regards, Benjaphone Angsaengtham General Manager

We truly appreciate your kind review on Expedia! Thank you for being our guest and cherishing our resort with our courteous and helpful service. I will happily share your feedback with the team and we hope to have the chance to welcome you back in the near future. Sincerely, Chutikan K. Front Office Manager

Dear Michael, I would like to thank you for taking the time to provide us with your feedback regarding your stay with us. Your comments are most valued in helping us to improve our services in the future. It is regrettable that your stay with us did not meet your expectations. Our aim is to ensure that associates are trained and improve their service to our guests. Please rest assured that the Department Head concerned has been briefed. Please accept our sincere apologies for having missed the opportunity to impress you. We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations. Look forward to welcoming you again. Sincerely, Nanthawee Kerdchuen General Manager

Dear Traveler, We truly appreciate your kind review on Expedia! Thank you for being our guest and cherishing our resort with our courteous and helpful service. I will happily share your feedback with the team and we hope to have the chance to welcome you back in the near future. Warmest regard, Nanthawee Kerdchuen General Manager

Thank you so much for taking the time to let us know your feedback. We appreciate for your kind review & we look forward to seeing you again soon. Sincerely, Nanthawee Kerdchuen General Manager

Dear Raj, We truly appreciate your kind review & five star rating for Ace of Hua Hin Resort! Thank you for being our guest and cherishing our resort with our courteous and helpful service. I will happily share your feedback with the team and we hope to have the chance to welcome you back in the near future. Warmest regards, Nanthawee Kerdchuen General Manager

Dear Khun Nanthanut, Thank you for your review, on behalf of Ace of Hua Hin Resort Team. We wish to thank you for sharing your experience on Hotels.com, it means a lot to us. We hope you will grant us the privilege to welcome and serve you soon again in the not too far future. Warmest regards, Nanthawee Kerdchuen General Manager

Thank you for staying with us. We appreciate your review.

Dear Chun Wai, Thank you for the review and five-star rating for Ace of Hua Hin Resort. Your feedback is valuable for us and definitely a great motivation to all hotel's teams. I am very thrilled to hear that our staff provided you the professional services throughout the stay and you really enjoyed our different facilities. I will happily share your feedback with the team and we hope to have a chance to welcome you back in the near future. Sincerely, Nanthawee Kerdchuen General Manager

Many thanks for your review and five star rating for Ace of Hua Hin Resort! We delighted to see that you had a pleasant stay here at our resort. Hopefully, you will come back to visit us next time when your travels bring you back to Hua Hin areas. Sincerely, Nanthawee Kerdchuen General Manager

Dear mM, Thank you so much for being our guest and cherishing our resort. We are feeling great to see that you had a good time with us and really enjoyed our helpful service. Hopefully, you will give us a chance to serve you again when your travels bring you back to the areas. Sincerely, Nanthawee Kerdchuen General Manager

Dear yeshere, I would like to begin by offering a word of thanks for your detailed review of your stay at Radisson BLU Resort Hua Hin. Even though to date the comments we receive have been overwhelmingly positive I appreciate your in-depth feedback as it allows us to attend to any issues observed thus ensuring our dedication to the complete satisfaction of our guests remains our prime goal. I would like to offer my sincerest apologies that there were certain aspects of your stay that disappointed you. As General Manager it is ultimately my responsibility to ensure that our guests’ needs are met therefore I must admit to being slightly disappointed that you did not ask to speak to me to rectify the situations you described. A perusal of our other recent reviews since I took the helm at Radisson BLU, Hua Hin 8x weeks ago, would hopefully give the impression that I am a fully “hands-on” GM who will do everything in his power to satisfy our guests. If you had spoken to me I could have dealt with your problems immediately to your complete satisfaction. At the end of the day we are in a service industry and the byword of a Radisson BLU is service, therefore if any of our valued guests encounter an issue that they feel has not been rectified ask to speak to me and I will do my utmost to find a solution which is completely acceptable. I took note of your observation and rest assured that will take immediate action to change the behavior of my front office team, I will address this point with my front office manager, furthermore, I will speak to both my executive chef and food and beverage manager to ensure the food is always served hot at the table. Rest assured that our commitment to each and every guest is such, that we make it a mission to ensure that YOUR needs are both anticipated and fulfilled as well your expectations exceeded. Sincerely,