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"I have stayed at RIU in Guadalajara and I loved it which is why I booked RIU in Chicago. However, upon arrival, the staff member that greeted us seemed to be very annoyed and had an attitude that we were checking in at 6am, although I had previously notified them the time of our arrival. So he proceeded to room us with no view, we "

"Très propre, chambre refaite à neuf 15min à pied de Broadway "

"Always an amazing time "

"Room was a little tired, our shower door did not close and the fire pit facing the beach that we were looking forward to was not working while we were there. "

"Awesome place to stay "

"No airport shuttle. Great breakfast and afternoon snacks. Hector is extremely nice. No one answers the phone, but will respond to a text message most of the time. A group of teenagers ran the hallway with minimal supervision. "

"Close by burbon st staff was excellent "

"Clean "

"They didn’t mention that housekeeping was every other day or needed to be requested at time of checking. After my first night, I requested for my room to be clean the next day. I guess they missed my request so I tried again the following morning, at the front desk. Once again my request was not addressed and ended up staying 3 nights without any housekeeping. It might be optional and not included in the price, not sure. It a shame as I like that hotel and 8’ve stayed there many times."