Exterior

Reviews of La Quinta Inn & Suites by Wyndham Central Point - Medford

2.5 out of 5

Reviews

6.8
Rating 10 - Excellent. 257 out of 1003 reviews" "
Rating 8 - Good. 262 out of 1003 reviews" "
Rating 6 - Okay. 187 out of 1003 reviews" "
Rating 4 - Poor. 159 out of 1003 reviews" "
Rating 2 - Terrible. 138 out of 1003 reviews" "

6.8/10

Cleanliness

7.2/10

Staff & service

6.2/10

Amenities

6.6/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

8/10 Good

Wade

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The people who work here are very nice! The room was clean and comfortable. Only thing wrong was the refrigerator did not work. They did charge extra to have a room for someone with a disability. Overall I would stay here again because the employee's were so nice and the room was clean.
Stayed 1 night in May 2024

8/10 Good

Jodee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

6/10 Okay

Rick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There were lot of overgrown weeds and foxtails in the area where the dogs wre supposed to go potty. We almost could not get into the driveway because of a long line of trucks blocking it. It took forever to get through. The trucks were not courteous and would not make a space for us to get through into the driveway.
Stayed 2 nights in May 2024

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Michelle

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in May 2024

2/10 Terrible

Jeremy

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in May 2024

8/10 Good

Inez E

Liked: Cleanliness, staff & service, property conditions & facilities
I like the that blankets, billows, and towels were very clean!
Stayed 1 night in May 2024

8/10 Good

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and clean room
Stayed 1 night in May 2024

8/10 Good

Claudia

Stayed 2 nights in May 2024

10/10 Excellent

Shawn

Liked: Cleanliness, staff & service, property conditions & facilities
I checked in right as the hot tub was closing. The manager was nice and left it open for me. This was very nice since it had been a long day.
Stayed 1 night in Apr 2024

6/10 Okay

LISA

Stayed 2 nights in Apr 2024

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jacuzzi was nice
Stayed 1 night in Apr 2024

8/10 Good

Maria

Floors feel sandy/dirty as soon as you come in. There’s a musty smell indoors as well. They need to ventilate the whole building. Staircases need to be vacuumed. Couches and chairs in the room need to be cleaned as well. The exterior needs a little more TLC, seems like they don’t have a gardener on staff.
Stayed 1 night in Mar 2024

2/10 Terrible

Lisa

Travelled with family, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I walked to check -in it smelled of chemicals and nursing home ,I pre payed cor the room online . I didn't know about the 200 $ cash deposit The women at the front desk cancled my room while i lefted to get the ash despoit there was no atm there , and she cancled my room i was getting the room because i had major surgeries in the early morning at the hospit all 7 minute away . Cancled a disabled mom ,Dealing with medical issues ' I had seizers later that night due to the stress of this situation and still waiting for my refund on the room . This was so unfair and i will never recommend this hotel ever . if i could give it a negative stars I would .
Stayed 1 night in Apr 2024

10/10 Excellent

Ana

Liked: Cleanliness
Stayed 1 night in Apr 2024

10/10 Excellent

meo

Stayed 1 night in Apr 2024

10/10 Excellent

Joe

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
They need to seriously put some money back into the property. Our room was nice and spacious, totally ruined with a toilet seat that costs $15 that should have been replaced 2 years ago...totally ripped up, because of this it is not able to be sterilized. Gross. Other than that, furniture is worn and could also use some upgrading.
Stayed 1 night in Mar 2024

4/10 Poor

Zachary

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty, not professional, very uncomfortable, cooled af pools just miserable all the way around.
Stayed 4 nights in Mar 2024

8/10 Good

katarin

Liked: Cleanliness, staff & service
Disliked: Amenities
The pool was so cold you could not use it. Extremely disappointing. It would have caused hypothermia to anyone who could stay in it for more than a few minutes.
Stayed 1 night in Mar 2024

4/10 Poor

Destiny

Had to switch rooms first we got a pet room then when they switched us the second room was used
Stayed 1 night in Mar 2024

10/10 Excellent

Nancy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, hotel is clean and pet friendly.
Stayed 1 night in Mar 2024

4/10 Poor

Jack and NIcki

Disliked: Staff & service, property conditions & facilities
Lacking in towels at the pool. Pool was freezing for the kids. People dropping water through the hotel. Lack of water for sale at the hotel.
Stayed 1 night in Mar 2024

6/10 Okay

Allen

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Staff was awesome but i believe limited by what they can do. Property is in need off little TLC. Mostly quick fixes.
Stayed 2 nights in Mar 2024

2/10 Terrible

josslyn, SPOKANE

Business traveller, Travelled with pets, Travelled with partner
Disliked: Property conditions & facilities
This hotel is one of the worse I’ve have stayed in, we arrived very late but I call morning of and spoke with the front desk to let them know La Quinta was unable to accommodate my ada room so I was unable to shower and the room spelled worse than a dog kennel we berought to the attention and front desk said nothing he could do
Stayed 1 night in Feb 2024

2/10 Terrible

Katie

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty Room, No one on staff to fix things. Asked for manager, was told they will be back in a few weeks. Won’t be staying there again.
Stayed 2 nights in Feb 2024

10/10 Excellent

Candice

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Our stay was a great stay. We are a repeat customer. And as always the service and staff were very personable and professional. The rates were reasonable. We will continue to be a repeat customer.
Stayed 1 night in Feb 2024

4/10 Poor

Juin

Travelled with family, Travelled with pets
Disliked: Cleanliness, property conditions & facilities
when we are there, room has strong smell, door key system was not working, so either one person have to staying in the room or ask the staff to open the room for you, do not provide bottle water, breakfast was terrible, by 7am food almost gone!
Stayed 1 night in Feb 2024

10/10 Excellent

Manjari

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
No comment
Stayed 1 night in Feb 2024

8/10 Good

Rodney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Dj

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable!
I had a really nice stay! My room was very quiet and really comfortable for me. I definitely will be back to this hotel when I come back to Oregon!
Stayed 1 night in Jan 2024

10/10 Excellent

Cody

Stayed 1 night in Jan 2024

8/10 Good

Don

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

8/10 Good

Adan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good breakfest and well maintained
Stayed 1 night in Dec 2023

2/10 Terrible

Jeffery

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
They could not give me a key to the room said can only unlock them if we left we could not get back in iam very unhappy with this I refused to stay there
Stayed 1 night in Jan 2024

8/10 Good

NISHAN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a good and quiet place to stay over a night or two. It has remodeled bathroom and floors. New and very comfortable mattress. I would come again and again.
Stayed 1 night in Jan 2024

4/10 Poor

Adeeti

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
Smell in bed sheets and towels
Stayed 1 night in Dec 2023

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Josephine

Stayed 1 night in Jan 2024

8/10 Good

Marilyn

Stayed 1 night in Jan 2024

10/10 Excellent

Kiara

Stayed 1 night in Jan 2024

2/10 Terrible

Lindsay

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel lobby and room were very unhygienic. There were only two very thin sheets on the bed. The water in the room smelled like chlorine and made your hair smell like chlorine after a shower. It looked like they haven’t vacuumed the room in weeks. The bathtub was very dirty and had lots of hair in it when we got there. The breakfast was very limited, they only had a few options and most of them ran out and they never restocked.
Stayed 2 nights in Dec 2023

6/10 Okay

Dean

Good enough
Close to airport. Good place to sleep over for convenience of location. Nice front desk person.
Stayed 1 night in Dec 2023

10/10 Excellent

Kamaldeep

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Kamaldeep

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

4/10 Poor

Anna

Travelled with family
Disliked: Staff & service
Don't count on the breakfast
The photos are a bit deceiving as the room was partially remodeled, dirty walls, mismatched/patched ceiling. They advertised free breakfast and the chairs are up on the tables by 9am when I walked out of the room. Most food items are gone and there are no signs of replenishment. Disappointed.
Stayed 1 night in Dec 2023

8/10 Good

Tracy L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
a clean reasonable hotel
Stayed 1 night in Dec 2023

10/10 Excellent

Cameron

Stayed 1 night in Dec 2023

6/10 Okay

Christine

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Not very clean..
The front desk employee was very nice and friendly. The cleanliness of the hotel was not great. The elevator floor was worn down.. I couldn’t tell if the floor was peeling but it looked like paint was spilled on it and never cleaned up. The bathroom in the room had rust all over the door frame, there was hair on the bathroom floor when we first got there. The hallway carpet was pretty filthy.. had visible dirt and stains all over and is lifting. The key to the room we got hardly ever worked, we had to get a new key within 2 hours of our stay. The pool was dirty and the hot tub jets didn’t work very well. If I was in a serious pinch and had nowhere else to stay, I would return but otherwise… probably not.
Stayed 1 night in Dec 2023

4/10 Poor

JARED, Vancouver

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Hotel is older in need of definite remodeling. Lobby and hallways had a distinct weird odor. Needs some updating. Room had yellow spots on the wall, hall carpets and some stains. Staff was friendly though, breakfast was decent. Wifi worked fine. Ok for price but would pay a little more to stay elsewhere