Search Hotels Near Cascada La Chorrera, Bogotá

"The hotel offers great value for money, with an excellent location and a good breakfast. You can even make your own waffles, and the potato soup was especially impressive. However, the service—particularly at the front desk—needs significant improvement. There were unnecessary delays during check-in, and staff responses to questions were slow and unhelpful, which made the experience frustrating. Additionally, my room key expired at 11:00 a.m. even though I was still within my valid stay period. When I went to have it reactivated, the staff asked many unnecessary questions and misunderstood the situation, thinking I wanted to check out. This caused delays when I needed to return to my room to pack and leave for the airport. More concerning, hotel staff entered my room before my official check-out time without proper notice. This was unacceptable. I still had my luggage in the room, so it made no sense to assume I was checking out. Also, on rainy days in Bogotá, the room can get quite cold. You can ask the hotel to provide a heater if needed. Overall, while the facilities and breakfast are good, the service experience—especially communication and respect for guests’ privacy—needs serious improvement."

"It’s a first class accommodation with the first class courtesy of the staff."

"Very clean and organized "

"5 stars "

"Amazing experience "

"Excelente!"

"Breakfast was not enough coffee was cold the staff did not undersdtand how cook a proper omlett The fruit was not ripe enough not enough variety of fresh juice or yogurt "

"Muito bom"

"We went in a group of 18 people. Got a shock of life that hotel staff won’t accept cash payment in US$, only Colombian peso at the rate of 4000 peso where as official rate is around 3600 peso. They can accept card payment in US$ with 7% extra on top of amount booked. Worst ever treatment at check-in. Rest of the staff was good and helping in nature. We will never ever visit this hotel in future with this kind of treatment."