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"The building, service, food were all excellent the only small issue was the separate toilet in the bedroom with no handbasin"

"This hotel is gorgeous and is a great location to get out of the fray of downtown Casablanca and relax adjacent to a beautiful beach. The outdoor spaces are lovely (pool and patio overlooking the pool). We had a terrific lunch at the outdoor bar. A few issues: --We wanted a room with a large bed and were instead provided two doubles. --The service was VERY slow one of the two times we were at the outdoor bar. --Reception staff arranged an airport transfer for us, and there was confusion about the time, even though it had been confirmed. Also, the taxi that showed up was too small for our bags and rather dilapidated, which is not what I expected from a hotel of this quality. Even with the above issues I'd be happy to return to this hotel."

"A subpar stay. Definitely not up to global four seasons standards. Having stayed at numerous four seasons hotels all over the world, this is more like two or maybe three seasons at a maximum. A few things that led to this rating. 1) the room phone didn't work. I had to follow up multiple times over two days to have this fixed which led to multiple physical trips to reception to request anything I needed. 2) the pool didn't have changing rooms. Go and change in the toilet cubicle I was told. 3) On departure I was not helped with my luggage and had to load it in the car. This was watched by at least 5 hotel staff standing around aimlessly, none if which offered to help. Again, the hotel was fine and had all the amenities - just not nearly up to the four seasons or any five star standard I have come to expect and am paying for. I will be staying at the royal Mansoor next time."

"This hotel was the highlight of our trip to Casablanca. The staff were incredible nice and I’m so glad we stayed there. We didn’t use the pool, there was a sign on the lift staying it was not available due to some works being carried out"

"The hotel was generally good. The hotel generally felt very old and dated but the rooms and bathrooms were cleaned daily and well maintained. The location was good also. Very close to the train station and most local sightseeing and shopping destinations. The breakfast was definitely a major plus point and the staff were brilliant. Good variety of different food and an impressive amount of selection."