Search Beach Resorts & Hotels in Casablanca City Center

"Not a great hotel at all, staff were rude "

"Clean, modern room with plenty of amenities. I knew there was more to be discovered and such, but I only booked for one night and had to leave at 6 am the next morning. I wish I were staying there more than just one night."

"The room was clan. But the TV was not working called the front desk they were suppose to send some one to fix After an hour of waiting , went to bed and tv never got fixed "

"Arrived approximately 2:50 pm Monday, February 16, 2026. Doormen pleasantly greeted us upon arrival, assisted with luggage and directed us to reception area. Numerous guests sitting, waiting, several employees seemingly feigning activity, not attending to anyone, nor acknowledging our presence. Awkwardly stood in middle of the small reception area waiting for direction. Eventually, I politely asked if we needed to wait to check in and received no other response than "Passport please". Check in was methodical, without pleasantries. Another guest was trying to interrupt our receptionist as she was concerned her passport had not been returned to her. Our receptionist spoke to her with less courtesy than I would have expected that she did not have her passport and it was another colleague who had taken it from her. Room condition was extremely disappointing. "Filthy" is not an exaggeration, stains on carpet, couch, bedding (hair on pillow), poor condition, dated, in need of a refurbishment or a deep, deep clean. If this hotel had a "heyday", it must have been long ago. Breakfast room service was timely and good value. Dinner was expensive and poor quality, although service was extremely attentive and personable (great personal conversation). Interactions with doormen were always pleasant and personable when exiting and entering the hotel. Check out was smooth and pleasant. Overall, stay was terribly disappointing due to condition of the hotel and lack of value for money."

"5 Star service to the maximum. Accommodations were over the top with amenities and service. Each staff member addressed me by name after the 1st day. Warm and welcoming in every respect."

"The service at this place is amazing. "

"I have stayed at this Novotel many times and it is conveniently located to the Casa Port Train Station which has a train that goes to the CMN Airport. The staff is very friendly and the hotel room is the cleanest."

"At check in we did not like the room but accepted it since it was just a short stay. I came down looking for a cash machine so we could have cash for tips. I was approached by one of the staff she introduced herself as Maroua if I got the name right she asked about my stay I mentioned our disappointment about the room. She apologized and quickly turned things around giving us a better room and explained it was due to the category room we booked. Very polite lady and understands guest satisfaction. I will come back again. "