Search Hotels Near Carribbean Cinemas Plaza Carolina, San Juan

"The pool was too crowded for me. The room was not cleaned twice, When I called to let them know they weren’t accommodating. I literally had to go looking for the cart because we have no toilet paper, no Kleenex, no clean towels and last but not least no coffee, coffee cups or sugar. I love the hotel and the employees were very friendly and polite. The cleaning stuff needs to be trained starting with the person answering the phone when one calls with issues. "

"Great location near airport and beach"

"Free breakfast that is good enough."

"Experience was awesome, staff was very friendly. The only thing was not good, they started construction after Easter so drilling at 8- 9 in the morning, waking us up. Everything else was great."

"The staff were available as soon as I walked in. They were very kind and helpful. The facilities were clean and gorgeous. The room was very clean. I had a nice big bathroom. I will stay again, and I recommend this place to everyone!"

"Room was very clean and beautiful. The staff was amazing, polite and friendly. The beach view took my breath away. I can't wait to go back!!"

"Our door wasn’t able to be locked from the inside, making our overnight stay feel unsafe. There is a parking lot (paid) across the street and there was an attendant there but he was asleep. Overall, I would not recommend because it didn’t feel safe. "

"The only issue was that the beach was 10 to 20 minutes in car not walking other than that everything was ok ....to far from old San Juan but very close to other things to do in Isla Verde in Campo rico ❤️"

"The resort itself was nice. The cleanliness wasn’t up to the Fairmont standard we are used to"