Basic Room 8 | Premium bedding, down duvets, individually decorated
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Reviews of The Balsam Inn

2 out of 5
The Balsam Inn
140 NY-10, Caroga Lake, NY

Reviews

9.8

Exceptional

Rating 10 - Excellent. 20 out of 23 reviews" "
Rating 8 - Good. 3 out of 23 reviews" "
Rating 6 - Okay. 0 out of 23 reviews" "
Rating 4 - Poor. 0 out of 23 reviews" "
Rating 2 - Terrible. 0 out of 23 reviews" "

10/10

Cleanliness

10/10

Staff & service

9.2/10

Amenities

9.8/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

karen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the property! So unique and beautiful. Be prepared for one bathroom- but it is clean and nicely done- lots of character and charm
Stayed 1 night in Apr 2024
Response from Jenny on 24 Apr 2024
Thank you Karen!!!! It was so awesome meeting you- let’s chat more on your next trip out!!!

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
The spirit of hospitality is alive in this place.
Stayed 1 night in Mar 2024
Response from Jenny on 26 Mar 2024
Thank you so much Elizabeth! It was so nice meeting you… Thank you again for all you did for this business on your visit. Hope to see you again soon!

10/10 Excellent

Julien

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Jenny on 6 Mar 2024
Thank you Julien for an awesome score for your review!!!! It means a lot to us Kayaking this summer!Come back soon!

10/10 Excellent

Ron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The owner provided outstanding hospitality, liked the atmosphere of the inn, location was great, rooms were clean and very comfortable
Stayed 2 nights in Feb 2024
Response from Jenny on 13 Feb 2024
Thank you very much Ron- It was a pleasure having you as a guest!!!! Thank you for the time to leave a great review Hope to have you and your family back..

10/10 Excellent

Cedric

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023
Response from Jenny on 3 Nov 2023
Thank you for the perfect rating Cedric & Lana!!! Can’t wait for your next visit

10/10 Excellent

Elvin

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Jenny on 1 Oct 2023
Thank you Elvin for the 10/10 rating!!!! I’m so glad you had an amazing stay- I hope your trip out was a beautiful ride Please stay again!

10/10 Excellent

Deborah

Stayed 1 night in Sep 2023
Response from Jenny on 25 Sept 2023
Thank you very much for the amazing rating , Deborah!!!!!! It was a pleasure having you as our guest!

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a wonderful stay at the Balsam Inn. Jenny, the owner, is top notch and has created a real gem of a place to stay. Will certainly return.
Stayed 1 night in Sep 2023
Response from Jenny on 21 Sept 2023
Thank you very much David!!!!! I hope your paddle was amazing- hope to see you guys again soon

10/10 Excellent

Dovydas

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the the place - clean, great vibe and Jenny is a star of the the place. Would recommend!
Stayed 1 night in Sep 2023
Response from Jenny on 9 Sept 2023
Thank You so much Dovydas!!!!! It was an absolute pleasure!!! D

10/10 Excellent

Cortney

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Country charm of the Balsam Inn is invigorating. The grounds around the inn are delectable. Jenn is a top notch host and all around wonderful person. Prepare to relax, enjoy nature at its fullest, and be transported to absolute paradise. Squishy beds too.
Stayed 3 nights in Aug 2023
Response from Jenny on 1 Sept 2023
Thank you so very much Courtney! It was an absolute pleasure being your host- I hope to see you visit again!!!!!

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Jenny on 1 Sept 2023
Thank you for taking the time to leave a great star rating- much appreciated and it was a pleasure meeting you!

10/10 Excellent

LAURA

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing food in the cafe. Such great people running the place. A hidden gem
Stayed 1 night in Aug 2023
Response from Jenny on 9 Aug 2023
Thank you so much Laura!!!! Hope to see you back!

10/10 Excellent

Dirk

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. So many trails and fishing spots closeby. Jenn is super nice and makes the best waffles for breakfast on the planet. I can't wait to get back again.
Stayed 2 nights in Jun 2023
Response from Jenny on 17 Jun 2023
Thank you so much Dirk!I really appreciate you taking the time to send a review, and the kind words on my waffles it was amazing having you- hopefully next trip there will be kayaking weather for you!

10/10 Excellent

Jake

Stayed 1 night in Jun 2023
Response from Jenny on 16 Jun 2023
Thank you so much! It was great meeting you guys

8/10 Good

lisa, Gloversville

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We felt like we were home away from home. Can’t wait to stay again.
Stayed 1 night in Jan 2023

10/10 Excellent

Molly

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We will be back!
My friends and I stayed here while in town for a wedding. It was a great place! The whole vibe was very laid back - I think this is the kind of place people reminisce about when they talk about the good old days. It didn't feel like we were walking into a glossy magazine ad, but more like we were spending the weekend at a friend's place - a very cool friend at that! Jenny was very personable it was easy to swap stories with her and tell jokes while we killed time at the bar (on the first floor). I was so excited about this little Inn and the vibe and how much fun it was to hang out there that I immediately came home and told my husband and friends about the place and now we're hoping to get a whole group of friends out there for a weekend. We hope to rent out the whole inn and spend the weekend enjoying the rivers and forests that surround the inn. 11 out of 10 stars!
Stayed 1 night in Jul 2022

10/10 Excellent

wendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
what a Gem
found this place and so glad we did! Jenny was super cool and very friendly. the place was spotless .Looking forward to staying again.Had the best time
Stayed 2 nights in Sep 2022
Response from Jenny on 7 Sept 2022
Thank you guys SO much! I loved having you, and look forward to the next time you come and visit!!!!!

8/10 Good

Nelson

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jenny was so charming and went out of her way to make us feel welcome. I needed wine for a present and she helped with that and also provided a gift bag. The upstairs floors are not even but still the rooms evokes charm on many levels. She is a new buisness owner and I Am so glad we stayed to get her buisness off the ground. and
Stayed 2 nights in Jul 2022

10/10 Excellent

Natasha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The very best!
The very best weekend I could have had. Women owned. So cozy! I look forward to coming back!
Stayed 2 nights in Aug 2022
Response from Jenny on 18 Aug 2022
Thank you so much Natasha!!!!! Come back up again soon! 😊

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hidden Gem
What a hidden gem! Jenny is the innkeeper and is a bundle of joy and energy. If you are expecting a "Four Seasons" cookie cutter kind of experience, you will be severely disappointed. If you are looking for an authentic Adirondack experience with super friendly locals and an easy going vibe, you will LOVE it! The rooms are small, but well appointed with comfortable beds. In the downstairs bar, there is a sitting area and no shortage of drinks and snacks. Beers and snacks are on the honor system! Take one from the fridge and leave a couple $$. Jenny makes great cocktails and there are lovely locals to chat to and get to know. Cell signal is limited at best. Internet is only available via satellite and can also be slow. This is Upstate NY - its for unwinding and relaxing. Give the Balsam Inn a try if this sounds like your kind off place. You will not regret it and leave with new friends!!
Stayed 1 night in Jul 2022
Response from Jenny on 20 Jul 2022
Thank you so much David for the review! That is exactly right- I always say “A place to go where the only thing you can do is relax.” 🤗 This place, it’s history and how it was built is super common to the area, yet the inns are mostly no longer operational. I am very privileged to have one of these historical hotels, and to have gotten the chance to preserve its original old fashioned way of operation. I’m glad you enjoyed your stay, and hope to have a second visit! Thank you so much 👏🏻

10/10 Excellent

Steve

Stayed 1 night in Jul 2022
Response from Jenny on 18 Jul 2022
Thank you very much for the kind review Steve! It was a pleasure having you as a guest- hope to see you back 🙂

10/10 Excellent

Daniel

Liked: Property conditions & facilities, room comfort
Stayed 1 night in May 2022
Response from Jenny on 19 May 2022
Thank You Daniel!!!! I am so glad you enjoyed your stay- Make sure to bring the family by for that kayak trip!