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ibis Carcassonne Est La Cité

3.0 star property
Guests start their day with a leisurely breakfast at Café Vins et Cie before relaxing poolside or venturing out to discover attractions in the vicinity

Choose dates to view prices

Centrally located in Carcassonne, ibis Carcassonne Est La Cité welcomes travelers with its Café Vins et Cie restaurant and bar. The seasonal pool and garden offer relaxation, while WiFi keeps everyone connected. Visitors particularly appreciate the attentive staff.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
The current price is ₹6,046
₹7,198 total
includes taxes & fees
12 Jun - 13 Jun

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Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 6 AM
Early check-in subject to availability
Early check-in fee: EUR 10
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 5 per pet, per day
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.45 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 12.90 for adults and from EUR 6.45 for children
  • Pet fee: EUR 5 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: EUR 10 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have any lifts
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
The seasonal pool will be open from June to October
Pool access available from 9:00 AM to 9:00 PM
The photos in this description reflect the brand standard and are provided for illustrative purposes only

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Frequently asked questions

Does ibis Carcassonne Est La Cité have a pool?

Yes, this property has a seasonal outdoor pool. Pool access is from 9:00 AM to 9:00 PM.

How much does it cost to stay at ibis Carcassonne Est La Cité?

As of 22 May 2026, prices found for a 1-night stay for 2 adults at ibis Carcassonne Est La Cité on 12 Jun 2026 start from ₹6,046, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is ibis Carcassonne Est La Cité pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 5 per pet, per day. Service animals are exempt from fees.

How much is parking at ibis Carcassonne Est La Cité?

Self-parking is free at this property.

What time is check-in at ibis Carcassonne Est La Cité?

Check-in start time: 2:00 PM; check-in end time: 6 AM. Early check-in is available for a fee of EUR 10 (subject to availability).

What time is check-out at ibis Carcassonne Est La Cité?

Checkout is at noon.

Where is ibis Carcassonne Est La Cité located?

Located in the heart of Carcassonne, this hotel is within 1 mile (2 km) of Basilica of Saint-Nazaire and Le Musée de la Torture de Carcassone. Château Comtal and Narbonnaise Gate are also within 2 miles (3 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.4

Very good

8.8

Cleanliness

7.2

Location

8.8

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 141 out of 384 reviews
Rating 8 - Good. 175 out of 384 reviews
Rating 6 - Okay. 54 out of 384 reviews
Rating 4 - Poor. 9 out of 384 reviews
Rating 2 - Terrible. 5 out of 384 reviews

Reviews

Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Nice property and very friendly staff.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Michael

The staff were amazing! So friendly and always smiling. Thanks so much
Stayed 9 nights in Apr 2025
Verified

8/10 Good

Tatiana

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, parking, breakfast
Stayed 1 night in Dec 2025
Verified

8/10 Good

Joseph

Liked: Cleanliness, amenities
Clean hotel
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb position of room as travelling with dog's. Lovely reception staff and the room was large and very clean. Large and secure car parking area.
Stayed 3 nights in Jun 2023
Verified

10/10 Excellent

VICENTE

Liked: Cleanliness, staff & service, property conditions & facilities
Grest option for dinner, just a few steps from de hotel and open till 0:00.
Stayed 1 night in Sep 2023
Verified

8/10 Good

Luis

Liked: Staff & service, property conditions & facilities, room comfort
-
Stayed 3 nights in Dec 2025
Verified

6/10 Okay

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice enough hotel but poor location

Nice enough hotel. It is in the middle of an industrial estate though so unless you have a car, it’s a difficult location to be in. There is a bus service but it stops early in the evening and doesn’t run on Sundays so you’re stuck either paying for taxis or doing a lot of walking back to the hotel every day. If we went to Carcassonne again, we would stay in a better location.
Stayed 3 nights in Sep 2025
Verified

6/10 Okay

Jayne

Disliked: Amenities, property conditions & facilities
Pool minute and closed, near the car park…not inviting. Hotel in an industrial complex. Cold eggs and sausages at breakfast. I usually LOVE Ibis hotels…this one was not great…
Stayed 1 night in May 2023
Verified

10/10 Excellent

Joan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Chambre, personnel et situation.
Stayed 1 night in Apr 2026
Verified

8/10 Good

jose antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No tiene ascensor
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Ignacio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Habitación pequeña pero suficiente. Limpia y funcional. Personal muy amable. La piscina la vimos, pero no usamos dado el clima :-) Y la ubicación es cercana, a menos de 5 minutos de La Cité en coche. Hay un bus si así lo prefieres.
Stayed 3 nights in Mar 2026
Verified

8/10 Good

Moustapha

Liked: Cleanliness, staff & service, amenities
Mon séjour c’est très bien passé, personnel accueillant comme à sont habitude
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Mélanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bon petit déjeuner
Stayed 1 night in Nov 2025
Verified

8/10 Good

Sandra

Liked: Cleanliness, amenities, property conditions & facilities
Oui tout etait parfait
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

ELISABETH

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Très bon accueil, excellent petit-déjeuner, très bon couchage. Emplacement rocade idéal pour reprendre la route rapidement.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Dominique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Une belle étape

Une pause bienvenue dans notre voyage. Hôtel agréable, bien entretenu, piscine au top personnel à notre écoute. Nous le recommandons.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Sabrina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bien situé et au calme.

Hôtel très bien situé à 10 min en voiture du parking à l’entrée de La cité de Carcassonne. Piscine très agréable même si elle est petite, ça fait du bien quand il fait plus de 35 degrés. Grand parking et au calme. Je recommande et si je dois revenir sur Carcassonne j’y retournerai sans soucis.
Stayed 1 night in Aug 2025
Verified

8/10 Good

Alexandre

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ras
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Favorable

Séjour pour un petit groupe de 8 personnes pour une nuit sans problème. Personnel à l'accueil très avenant et petit dej très sympathique
Stayed 1 night in Jun 2025
Verified

8/10 Good

Neveu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bien pour une nuit
Stayed 1 night in May 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
arrivée tardive et super bien accueilli
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Très bien

Très bonne literie. Bien situé station essence tout près, joulangerie, restaurant sur place.
Stayed 1 night in Mar 2025
Verified

8/10 Good

Nicolas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Facile et pratique

Séjour fonctionnel dans le cadre de mon travail
Stayed 1 night in Nov 2024
Verified

8/10 Good

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Accueil très agréable et professionnel . Petit déjeuner complet . Chambre un peu petite , sallle de bain minuscule mais literie confortable .
Stayed 1 night in Aug 2024