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Reviews of Ashbourne Boutique Guesthouse

4 out of 5
Ashbourne Boutique Guesthouse
47 Huguenot St, Franschhoek, Western Cape

Reviews

9.8

Exceptional

Rating 10 - Excellent. 84 out of 93 reviews" "
Rating 8 - Good. 7 out of 93 reviews" "
Rating 6 - Okay. 2 out of 93 reviews" "
Rating 4 - Poor. 0 out of 93 reviews" "
Rating 2 - Terrible. 0 out of 93 reviews" "

10/10

Cleanliness

10/10

Staff & service

10/10

Amenities

9.8/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Claire

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding service from Cindy & Courtney & the perfect place to stay for the last 2 nights of our holiday. It's a beautifully decorated, peaceful place to stay & the breakfast was beautiful. Do not hesitate in booking this gem of a place!
Stayed 2 nights in May 2024

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A beautiful room and warm welcome. Breakfast was delicious. Thank you.
Stayed 1 night in Feb 2024

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Very nice guesthouse- nice generous room with patio and great breakfast. Reception very helpful
Stayed 2 nights in Feb 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Jan 2024

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful guest house a stones throw from the main strip in Franschhoek. The ladies couldn’t be more welcoming, and the breakfast the next day was excellent with both hot and cold options. Would highly recommend.
Stayed 1 night in Jan 2024

10/10 Excellent

Laura

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We had an amazing stay at Ashbourne Guest House! Courtney and Cindy greeted us with a glass of wine and made us feel at home right away. The room was very spacious and clean. The fridge was stocked with many different choices and there were snacks available in the room too (both for purchase). Breakfast in the morning is freshly made baked goods, fruits, meats, cheeses and a full hot menu to choose from (including dim sum of all things!). The B&B is walking distance to both the main street and the wine tram. It’s safe at night and load shedding wasn’t an issue as they have generators. We stayed in the poolside room and would recommend anyone stay there. It’s a very peaceful and quiet B&B.

10/10 Excellent

S

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Location, easy walking distance to main street
Stayed 3 nights in Nov 2023

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A perfect retreat
We had a fantastic stay at this gorgeous boutique hotel right in Franschhoek. The staff was so lovely and friendly, helped with reservations and recommendations for the area. The laid out breakfast was fantastic too. Comfy and cosy beds - we could have stayed in there nice and warm for ages!
Stayed 1 night in Sep 2023

10/10 Excellent

Colin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern facilities within a charming property, with retained period features. Perfect location, in a quiet street with a very short walk to all the shops & restaurants. Outstanding staff. Wonderful food & drink. Wish we could have stayed longer!
Stayed 1 night in May 2023
Response from Tim on 30 May 2023
Dear Colin,Thank you so much for your great review. It was our pleasure having you as our guest. We're looking forward to your next visit.All the best,Tim

10/10 Excellent

Nigel

Stayed 2 nights in Feb 2023
Response from Tim on 17 Mar 2023
Dear Nigel,Thank you so much - 10 out of 10. What else could we ask for? Hope to see you again in the future.Kind regardsTim

10/10 Excellent

Stephen, Cherry Hill

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The suite was very comfortable with a good size bedroom and nice sitting room. Breakfast was very good with a variety of food options. The location is on a quiet street but still very close to the main street in town. The staff was very helpful and the owner present on site. He was able to give us advice on a nice wine farm walking tour and suggestions for travel to our next stop. We indefinitely will stay here again on our next trip to Franschhoek.
Stayed 1 night in Feb 2023
Response from Tim on 28 Feb 2023
Dear Stephen, Thank you so much for your amazing review. I am very happy that you enjoyed your stay at Ashbourne House. It was a pleasure having you as our guests. Looking forward to welcoming you back next time you come to Franschhoek. Kind regards, Tim and the Ashbourne House team.

10/10 Excellent

Kate

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stunning guest house with amazing service
Amazing place to stay, rooms are beautifully decorated with art and furniture. The personal level of service was exceptional, this was our favourite place to stay on our 2 week trip in SA. The guest house is perfectly located a brief 5 min walk from the town, which has lots of lovely independent restaurants and shops. We have already recommended to friends and family, and will definitely be back!
Stayed 2 nights in Jan 2023
Response from Tim on 14 Jan 2023
Dear Kate,What an amazing review - We're so happy you enjoyed your stay and look forward to welcoming you back in the future.All the best,Tim

10/10 Excellent

Pavel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
cozy and quiet room, friendly and helpful service, great location and lovely breakfasts. worth the price as well. definitely enjoyed staying here.
Stayed 4 nights in Mar 2022
Response from Tim on 21 Apr 2022
Dear Pavel, Thank you so much for your lovely review. We hope to see you again in the future. Kind regards Tim

10/10 Excellent

Mark

Stayed 1 night in Dec 2021
Response from Tim on 11 Jan 2022
Dear Mark, thank you so much for your excellent review. We hope to see you again at Ashbourne House in the future. Kind regards Tim

10/10 Excellent

Dirk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2021
Response from Tim on 10 May 2021
Thanks for staying with us Dirk. It was a pleasure having you - we already mde plans for wine tastin at de Trafford :-) Kind regards Tim

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2020
Response from Tim on 1 Feb 2021
Dear Terry, Thank you so much for your great review score. We would love seeing yo again in the future. Kind regards, Tim

10/10 Excellent

Matthew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020
Response from Tim on 12 Aug 2020
Hi Matthew, Thank you for the 10 out of 10 - much appreciated. Look forward to seeing you again. Keep well, Tim

10/10 Excellent

Greg, Worthing UK

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to centre for restaurants. Pleasant pool areas. Exceptional hosts. I can recommend this place.
Stayed 3 nights in Feb 2020
Response from Tim on 15 Mar 2020
Dear Greg, Thank you so much for your great feedback. Hope to see you again in the future. Kind regards, Tim, Nadine and the Ashbourne House Team

10/10 Excellent

Keely

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolute gem of a place
This is a gem of a place. Very close to centre. The rooms are simply stunning. Most comfortable bed so far on our trip. The breakfasts served on the Terrace are amazing. Tim and his wife couldnt be more welcoming. A lazy afternoon round the pool was greatly appreciated and we were brought complimentary glass of wine. Nice touch.
Stayed 2 nights in Dec 2019
Response from Tim on 15 Dec 2019
Dear Keely, Thank you so much for your amazing review. It was our pleasure having you as our guests. We hope to see you again in the future. Kind regards, Tim and Nadine and The Ashbourne House Team

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019
Response from Tim on 6 Dec 2019
Dear Anonymous. Thank you for your review. However, it is a bit difficult to improve or understand what you didn't like when the review is posted anonymously without any further explanation.

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019
Response from Tim on 24 Nov 2019
Dear Philip, Thank you very much for your review and for staying with us. Hope to see you again at Ashbourne House. Kind regards, Tim, Nadine and the Ashbourne House Team

10/10 Excellent

Mary, Pretoria

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2019
Response from Tim on 6 Nov 2019
Thank you for your great review score Mary. Much appreciated. Kind regards, Tim and Nadine

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!! Friendly hosts, very accommodating. Staff are exceptional at service. Views are incredible. Highly recommended. Small drawback is that parking, although safe, is outdoors.
Stayed 1 night in Oct 2019
Response from Tim on 16 Oct 2019
Dear Maria, Thank you so much for your lovely review. We hope to see you again soon. Kind regards Tim, Nadine and The Ashbourne House Team

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay here!
Amazing guest house with beautiful rooms, very clean, nice area and great breakfast.
Stayed 2 nights in Sep 2019
Response from Tim on 19 Sept 2019
Dear Thomas, Thank you so much for your great review. It was our pleasure having you as our guest and we look forward to seeing you again in the future. Kind regards, Tim

10/10 Excellent

Simone

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019
Response from Tim on 9 Jun 2019
Dear Simone, Thank you for your review. We hope to see you again at Ashbourne House. Kind regards, Tim, Nadine and the Ashbourne House Team

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The property is very meticulously appointed down to small detail. The bed linen was best we have encountered, breakfasts to die for and an exceptional staff.
Stayed 2 nights in May 2019
Response from Tim on 31 May 2019
Dear Guests, Thank you so much for your lovely review. We are delighted that you enjoyed your stay with us and we hope to see you again at Ashbourne House. Kind regards, Tim and Nadine

10/10 Excellent

Rafael, Washington DC

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous guest house with comfortable rooms and only 2 blocks from the main street’s shops and restaurants.
Stayed 1 night in Apr 2019
Response from Tim on 14 May 2019
Dear Rafael, Thank you very much for your kind review. Hope to see you again at Ashbourne House. Tim and Nadine

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely stay for 2 nights at Ashbourne. There was a hiccup on check in as the room we had booked was occupied, however the staff were quick to show us what other rooms were available, including offering to upgrade. We picked a room by the pool which was fresh and spacious. The pool area was beautiful and has a view to the mountains! Breakfast was excellent with a cold buffet and hot options made to order. Easy and quick to walk into the centre of Franschhoek. We would definitely stay here again!
Stayed 2 nights in Apr 2019
Response from Tim and Nadine on 14 May 2019
Dear Guest, Thank you very much for your lovely review. Apologies again for the misunderstanding - we are happy that you enjoyed your stay and hope to see you again at Ashbourne House. Kind regards, Tim and Nadine

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019
Response from Tim on 29 Mar 2019
Dear Guest, Thank you for your review. Kind regards, Tim

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, lovely guest house with a great team led by Tim and Nadine. They really couldn't do enough for us! Tim's restaurant recommendations were fantastic. Our suite was large but cosy, bright, clean, private and well stocked. There was a lovely leafy garden and pool area to relax with a glass of wine. Other highlights include onsite parking, great breakfast and bikes to hire. We were only a short walk from the town's shops, cafes, bars and restaurants. We'd highly recommend Ashbourne House to other couples, singles and small groups
Stayed 3 nights in Mar 2019
Response from Tim on 26 Mar 2019
Dear Guests, Thank you for your great review. It was our pleasure having you and we hope to see you again in the future. Kind regards, Tim, Nadine and the Ashbourne House Team

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Owners very helpful and great recommendations for restaurants and wine farms.
Stayed 2 nights in Feb 2019
Response from Tim on 4 Mar 2019
Dear Anonymus, Thanks for your review. Kind regards, Tim

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely guest house, comfortable and great location
A lovely get house with high quality rooms within a short walk of the town centre. The staff and owners were lovely, very helpful and friendly. The pool area and garden were well kept with ample parking. Breakfast was lovely on the porch with a wide selection and delicious omelettes. i would highly recommend and will stay again.
Stayed 1 night in Feb 2019
Response from Tim on 20 Feb 2019
Dear Kevin, Thank you so much for your kind review. It was our great pleasure having you as our guests. We look forward to welcoming you again in the futur. Kind regards Tim, Nadine and the Ashbourne House Team

10/10 Excellent

Michelle, Woking

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Beautiful bed and breakfast with very helpful and friendly owners
Stayed 2 nights in Feb 2019
Response from Tim on 19 Feb 2019
Thank you very much Michelle. We would be delighted to seeing you again at Ashbourne House. Kind regards, Tim and Nadine and the Ashbourne House Team

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This place is a gem. Super smart, enormous room with beautiful furniture. Attention to detail is faultless. Really friendly hosts, relaxed and had a nice chat, lots of information at hand if you need it, none of it is foisted on you if you don't. Offered a glass of wine by the pool which was a lovely touch. Honesty bar in the room. Beautiful pool area - even better than the photographs. Breakfast was excellent. Our only regret is we only stayed one night, we wished we could have stayed longer.
Stayed 1 night in Jan 2019
Response from Tim on 5 Feb 2019
Dear Guest, Thank you for your awesome review. Kind regards Tim, Nadine and the Ashbourne House Team

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2019
Response from Tim on 24 Jan 2019
Thanks Chris - 10 out of 10 is all we could ask for. Much appreciated. We hope to see you again at Ashbourne House, it was a pleasure having you. Kind regards, Tim, Nadine and the Ashbourne House Team

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a nice hotel. Definitely I will recommend it to my friends.
Stayed 1 night in Dec 2018
Response from Tim on 26 Dec 2018
Dear Guest, Thanks for your review. Tim, Nadine and The Ashbourne House Team

10/10 Excellent

Deidre and Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
Lovely guest house. Gorgeous surrounds. Big, comfy bed and nice, big bathroom. Lots of light. Clean and neat. Lovely breakfast. Very central.
Stayed 1 night in Oct 2018
Response from Tim on 29 Oct 2018
Dear Deidre and Kevin, Thanks a million for your great review. Hope to see you again, soon. Kind regards, Tim, Nadine and the Ashbourne House Team

6/10 Okay

Mandeep

Liked: Cleanliness, property conditions & facilities, room comfort
Relax Tim!
Franschhoek itself was beautiful, stunning scenery and a really relaxed place. Our upstairs room at Ashbourne House was lovely and the staff were friendly, however we did not appreciate being ‘told off’ by the owner Tim for missing a dinner reservation - it was not intentional, it was our anniversary (they didn’t even acknowledge it despite being told on booking) and we were doing the wine tram (enough said), that made us feel quite uncomfortable for the rest of our stay. The milk in the room fridge was off and not replaced the whole stay and stank (looked more like bubbling yoghurt). The ‘designer’ toiletries were really not designer at all and the same disfigured plastic bottle was filled each day. The place was comfortable though and the breakfast was adequate and there was a log fire burning in the breakfast room which was nice. Some of the guests had their cars broken into while parked there, so something to be aware of if you are driving.
Stayed 3 nights in Aug 2018
Response from Tim on 29 Aug 2018
Dear Mandeep, O goodness, I am so sorry you felt being "told off", that was certainly not my intention. I mentioned that the restaurant we had booked for you called us because they were waiting for you and kept the restaurant open - just for you. They actually had prepared a little surprise for your Wedding Anniversary, as we had informed them about it. Our sincere apologies for the sour milk. This should not have happened and we spoke to our housekeeping how to avoid this in the future. Our soaps are high quality and the bottles are made to be refilled in order to reduce plastic waste. Wrinkles on the bottle do not affect the quality of the soap inside, but I agree: they do not look nice. We will speak to the provider and check if they have more solid bottles. It is true that unfortunately one car was broken into on your last morning (not several, as you are writing). The guests had left an empty backpack on the backseat, which some kid took as an invite to steal it - we strongly recommend to all our guests not to leave anything in their cars. Break ins happen all over the world. We hope that you enjoyed the early breakfast on your last day which we prepared for your early departure. Kind regards Tim

10/10 Excellent

Alden

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5 Stars all around
Simply outstanding. Excellent host, excellent property, outstanding location, and in a village that is truly worth a visit.
Stayed 2 nights in Jul 2018
Response from Tim on 2 Aug 2018
Dear Alden, Thank you so much for this great review. It was a pleasure having you as our guests and we hope to see you again in the future. Kind regards, Tim, Nadine and the Ashbourne House Team

10/10 Excellent

Joost

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service of the staff!
Good service! We were very happy that we Could left our luggage on the last day in the B&B. In that case we could visit town and the wine estates.
Stayed 1 night in Jul 2018
Response from Tim on 29 Jul 2018
Dear Joost, Thank you for your review. It was a pleasure having you as our guests. Hope to see you again in the future. Kind regards, Tim and Nadine and the Ashbourne House Team

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful place for a weekend
Ashbourne Guest House was great. Nice staff, a great breakfast and a spacious comfortable room, in the heart of Franschhoek, within walking distance of restaurants and shops.
Stayed 1 night in Jun 2018
Response from Joan on 21 Jul 2018
Dear Christopher, Thank you very much for your lovely review. We would be delighted to welcome you back at Ashbourne House in the future. Kind regards, Joan

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfection
The perfect B & B .Could find no faults
Stayed 1 night in Jun 2018
Response from Tim on 29 Jun 2018
Dear David, Thank you so much for your review: Short but sweet. Kind regards, Tim, Nadine and The Ashbourne House Team

10/10 Excellent

Dave, Denver

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, comfortable room, friendly and helpful staff.
Stayed 1 night in May 2018
Response from Tim on 4 Jun 2018
Dear Dave, Thank you so much for your fantastic review. We look forward to welcoming you back in the future. Kind regards Tim

10/10 Excellent

Elliot

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highlight of our African vacation!
Amazing stay. We were warmly greeted, given advice on touring and reservations made at amazing restaurants, and shown to our spacious, comfortable room. Lots of amenities, breakfast was top notch, service was incredible. We would have stayed longer if they had room,and look forward to revisiting. Thank you to our wonderful hosts Tim and Nadine!!!!
Response from Tim on 11 May 2018
Dear Nick and Family, It was an absolute pleasure having you as our guests. We would be delighted to see you again on your next trip to the Winelands. Kind regards, Tim, Nadine and The Ahsbourne House Team

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just excellent
Beautiful, comfortable, spacious room. Perfect location on a quiet side street a couple of minutes walk from the main street in Franschoek, and a short drive from all the wineries. Pleasant staff and owners, great breakfast on the porch with a beautiful view. Excellent. Wish we had stayed longer.
Response from Tim on 16 Apr 2018
Dear David, Thank you for your lovely review. It was our pleasure having you as our guests. Kind regards, Tim, Nadine and The Ashbourne House Team

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful characterful home in Franschhoek village
An absolutely beautiful guesthouse with generous and luxurious rooms. The attention to detail and generosity of the owners and their staff really stood out - from free gourmet chocolates, home made cakes and fresh coffee in the room to advice and help booking restaurants and wine lands tours. The breakfast is excellent too - I loved my smoked trout scrambled eggs on the patio. Just make sure you arrive by 6pm...we didn’t realise reception closed and kept the lovely staff waiting and felt bad!
Response from Tim on 28 Mar 2018
Dear Barbara, Thank you so much for your lovely review. We enjoyed having you as our guests at Ashbourne House and hopre to see you again soon. Kind regards Tim, Nadine and the Ashbourne House Team

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tim and His wife have done a great job. We really enjoyed our stay and will definitely return. Breakfast was wonderful as was the service and overall ambience of the guest house. Very clean and beautiful.
Stayed 1 night in Feb 2018
Response from Tim on 18 Feb 2018
Dear Guest, Thanks a million for your fantastic review. Hope to see you again at Ashbourne House. Kind regards, Tim and Nadine and The Ashbourne House Team

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming boutique style mini-hotel
Charming boutique style mini-hotel in ideal location. The German owner/managers are not only highly efficient but show a real interest in ensuring their guests make the most of their time in Franschhoeck. Would, and indeed have, recommended Ashbourne House to others.
Stayed 3 nights in Nov 2017
Response from Tim on 5 Dec 2017
Dear Guest, Thank you very much for your lovely review. Hope we will see you again at Ashbourne House in the future. Kind regards Tim, Nadine and The Ashbourne House Team

10/10 Excellent

Alistair

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An excellent base in Franschoek
Could not have been better - a lovely room, great breakfast, Tim and Nadine perfect hosts who made us most welcome and gave us lots of helpful information on Franschoek and its wineries.
Stayed 1 night in Oct 2017
Response from Tim on 25 Oct 2017
Dear Alistair, Thank you so much for your fantastic review. It was a pleasure having you as our guests. Kind regards, Tim, Nadine and the Ashbourne House Team

10/10 Excellent

grannie Annie , new zealand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Couldn't have been more helpful
Tim and Nadi e could not have been more helpful. We arrived with little knowledge of Franshoek and Tim was so generous with his time. He recommended restaurants all of which were superb. Our room was delightful and loved our 3 night stay in this gorgeous accomodation. Location to town made all restaurants an easy walk. Would highly recommend.
Stayed 3 nights in Aug 2017
Response from Tim on 7 Sept 2017
Dear Ann, Thank you so much for your kind review. It was a pleasure having you as our guests. Best wishes, Tim, Nadine and The Ashbourne House Team