Located near the beach, Hotel Fitz-Mar is in Centro - Supmza 001, a neighborhood in Isla Mujeres. Shoppers can check out Cancun Mall, while everyone can enjoy the natural beauty of North Beach and Garrafon Natural Reef Park. Punta Sur and Mujeres Beach are two other places to visit that come recommended.
Located close to Garrafon Natural Reef Park and Mujeres Beach, Hotel Fitz-Mar has plenty to offer. Stay connected with free in-room WiFi.
Other perks at this hotel include:
Express check-out, a front desk safe and smoke-free property
Guest reviews give good marks for the helpful staff
Room features
All guest rooms at Hotel Fitz-Mar feature comforts, such as air conditioning, as well as
Other conveniences in all rooms include:
Bathrooms with rainfall showers and shampoo
Flat-screen TVs with cable channels
Languages
English, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transport
No on-site parking available
Conveniences
Limited-hour front desk
Safe at front desk
Guest services
Housekeeping on request
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Handrails in stairways
Upper floors accessible by stairs only
More
3 floors
Building
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Bathroom
Private bathroom
Rainfall showerhead
Shampoo
Shower
Soap
Toilet paper
Towels
Entertainment
Flat-screen TV with cable channels
More
Air conditioning
Policies
Check-in
Contactless check-in and check-out are available
Check-out
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available
Special check-in instructions
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information; front desk staff will greet guests on arrival
Access methods
Staffed front desk, key retrieval
Pets
No pets or service animals allowed
Children and extra beds
Rollaway/extra beds are not available.
Cots (infant beds) are not available
Important information
Optional extras
Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a first aid kit
We should mention
This property does not have any lifts
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Property is also known as
Hotel Sueno Maya Isla Mujeres
Hotel Sueno Maya
Sueno Maya Isla Mujeres
Sueno Maya
Hotel Sueno Maya
Hotel Fitz-Mar Hotel
Hotel Fitz-Mar Isla Mujeres
Hotel Fitz-Mar Hotel Isla Mujeres
Frequently asked questions
Is Hotel Fitz-Mar pet-friendly?
No, pets are not allowed at this property.
How much is parking at Hotel Fitz-Mar?
This hotel doesn't offer parking.
Hotel Fitz-Mar Reviews
Reviews
8.2
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Overal was very please. Was traveling alone after for first time after several trips to Isla with friends/family. This was my first time staying here and I will definitely be back. No frills, but room was spacious, clean, had hot water, bathroom worked great. Had a safe in my room which was nice. Staff was very friendly and able to answer any questions I had. If you don’t need the ritz, definitely recommend.
The bed was comfortable. The air conditioning worked. The toilet was not attached to the floor. The kitchenette was poorly maintained. No hot water in the kitchen. Shower water pressure was low but the water was hot.
Rubin
Stayed 8 nights in Mar 2023
6/10 Okay
sidik
12 Mar 2023
Liked: Property conditions & facilities
sidik
Stayed 14 nights in Feb 2023
8/10 Good
Stacey
Travelled with group
8 Mar 2023
Liked: Staff & service, room comfort
Hotel is budget friendly...nothing fancy but we felt safe and overall it was a good little place. Staff we're very friendly and helpful
I was looking for something affordable, clean and secure since I was staying alone. I got everything I expected! I loved how close to everything I was: restaurants, beaches, shopping, nightlife, etc. The staff was extremely friendly. I stayed in an Economy room and it met all my basic needs. I had friends staying nearby that paid more for their rooms but received sub par service. I would come back and bring my family try out the upgraded rooms for sure. I highly recommend Hotel Sueno Maya!