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"The room and staff were great. The location was great for taking the train etc. but was very noisy. As it was next to the station there were people yelling and shouting at the middle of the night. The hotel should think about having a dedicated parking somewhere close by"

"Excellent stay, clean room and friendly staff. Great city view from the room, conveniently located."

"Lovely room, although right on the railway station I didn’t hear the train noise and had a great night sleep. The little sauna was a welcome addition after travelling in freezing weather all day."

"All good, could not fault anything. Had a wonderful stay. Woulnt hesitate to recommend. "

"Busy area, lots to do. Not many staff around . Beautiful rooms and view."

"Hotel is basic but right across from train station and rooms very clean. Check in and out was fast and efficient. "

"The room was a great size and extremely clean. Would have been good to have larger mugs and some washing up liquid provided. It was a shame the restaurant was closed during our stay. Location was ideal. Definitely would stay again."

"​I cannot say enough good things about our recent stay here. We have traveled extensively as a family, and this was hands down one of the best hotel experiences we have ever had. From the moment we walked in, we felt completely taken care of. ​What really sets this place apart is the incredible staff. They didn't just do their jobs, they truly went out of their way to be kind and welcoming: ​Isla at breakfast was an absolute ray of sunshine. She went above and beyond to ensure we had everything we needed, starting every morning on such a positive note. ​The Concierge (the charming older gentleman) was fantastic. He was so helpful and genuinely nice, it shows how much he loves his job. ​A massive, heartfelt thank you to Sophie. We were celebrating my son's birthday during our trip, and she made it a point to make the occasion extra special for him. ​Beyond the service, the facilities were impeccable. Our room was incredibly spacious and well-appointed. It is rare to find a hotel room that truly has everything you could possibly need, but they nailed it here. It was comfortable, clean, and huge, perfect for a family. ​The breakfast was also a highlight, featuring fresh options that we looked forward to every day. ​If you are looking for a place that combines luxury comfort with heartwarming hospitality, look no further. "

"An absolute dream of a central Brussels hotel. Perfect location between city sights and family in the suburbs. The staff was top-notch and provided impeccable service, especially at The Poet. Best breakfast buffet we have had in a long time. Merci! "