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It was nice, clean and renovated. For being right across the airport you could not hear much of the planes at all! Breakfast was good, beds were comfortable. I would stay here again!
Had some time between flights, got in at midnight and slept till 3:00 am. The staff was compassionate and shuttled us back to the airport. Will definitely stay again
Jessica
Stayed 1 night in May 2024
Response from Jason on 20 May 2024
Thank you for your feedback on your recent stay. We are glad to hear that you enjoyed your time with us. We hope to see you again in the future.
The hotel was wonderful, across the street from Buffalo Airport, close to amenities in the area and has a breakfast included. The only little inconvenience was the that the pool was pretty cool, so it made it difficult to go in. Other than that it was a great stay and the staff was really helpful.
Monique
Stayed 1 night in May 2024
Response from Jason on 20 May 2024
Thank you for your feedback on your recent stay. We are glad to hear that you enjoyed your time with us. We hope to see you again in the future.
8/10 Good
Katherine
Travelled with family, Travelled with family and small children
16 May 2024
Liked: Cleanliness
Disliked: Amenities
Small breakfast selection
Katherine
Stayed 1 night in May 2024
Response from Jason on 17 May 2024
Thank you for your feedback on your recent stay. We are glad to hear that you enjoyed your time with us. We hope to see you again in the future.
Shuttle van was quick. The location is very close to the airport. My room was clean with a comfortable bed. There are some bumps and scratches around the property, but nothing unexpected. This is a very good value.
Kathleen
Stayed 1 night in May 2024
Response from Kelly GM on 16 May 2024
Kathleen we appreciate the feedback. We are very pleased you enjoyed your stay with us!Safe travels!
8/10 Good
David
15 May 2024
Liked: Property conditions & facilities
David
Stayed 1 night in May 2024
Response from Jason on 17 May 2024
Thank you for your feedback on your recent stay. We are glad to hear that you enjoyed your time with us. We hope to see you again in the future.
Good hotel next to airport for sleeping there prior to an early flight. Staff went above and beyond when my son left a stuff animal there and found it and held it for me upon our return.
Andrew
Stayed 1 night in Mar 2024
Response from Kelly GM on 15 May 2024
WOW thank you Andrew!So glad you recognized the hard working staff I have, it is appreciated!Safe travels
I had to ask twice for my room to be cleaned… I stayed 6 days no clean towels in bathroom, fridge don’t work … room was cleaned when I checked in very organized smells clean
wanda
Stayed 3 nights in May 2024
Response from Jason on 11 May 2024
Thank you for your feedback on your recent stay. We are sorry to see we missed the mark on your recent stay. I will relay your review to the proper departments and we hope you give us another try in the future.
Awesome property, stayed the night here because our flight arrived so late. No complaints!
Ryan
Stayed 1 night in Apr 2024
Response from Kelly GM on 6 May 2024
Great !!! Thank you Ryan! so pleased everything was "awesome"
4/10 Poor
Michelle
Travelled with family
6 May 2024
Liked: Amenities
Disliked: Property conditions & facilities
Elevators were dirty and the bathroom was small. The staff in the evening especially this one gentlemen was not very friendly. The front desk staff in the morning were very nice. Also, there was no access to Netflix etc., on the TV in the room. Basic cable and not too many stations at that.
They had packaged oatmeal on the breakfast buffet but no microwave to make it. Therefore the oatmeal could not be properly cooked. Just hot water where the coffee was and that's not sufficient to make instant oatmeal. Also the hot water in the bathroom and sink came out very week as compared to the cold water.
Michelle
Stayed 2 nights in May 2024
Response from Kelly GM on 6 May 2024
Michelle, I do apologize for the breakdown in service you experienced & I will certainly be discussing your feedback with all team members.
8/10 Good
Matthew, Brantford
Travelled with family and small children
6 May 2024
Liked: Staff & service, amenities
Good for a quick overnight stay before a flight. Hallways and elevators needed a good cleaning but the room seemed very clean.
Matthew
Stayed 1 night in May 2024
Response from Jason on 6 May 2024
Thank you for your feedback on your recent stay. We are glad to hear that you enjoyed your time with us. We hope to see you again in the future.
Poor employee friendly! No good evening ! No good morning! Only focus on her cellphone! Even the lady for the breakfast focus on her phone! But breakfast was great!
Angel
Stayed 1 night in May 2024
Response from Jason on 6 May 2024
Thank you for your feedback on your recent stay. We are sorry to see we missed the mark on your recent stay. I will relay your review to the proper departments, and we hope you give us another try in the future.
Thank you for your feedback on your recent stay. We are glad to hear that you enjoyed your time with us. We hope to see you again in the future.
8/10 Good
Daniel
Business traveller, Travelled with group
3 May 2024
Liked: Staff & service
Disliked: Amenities
The room was clean. The common areas were not clean. One elevator didn't work. Stains on common area carpets and elevator door tracks. Very convenient near airport and quick root into Buffalo.
Daniel
Stayed 1 night in Apr 2024
Response from Jason on 3 May 2024
Thank you for your feedback on your recent stay. We are glad to hear that you enjoyed your time with us. We hope to see you again in the future.
Thank you for your feedback on your recent stay. We are sorry to see we missed the mark on your recent stay. I will relay your review to the proper departments and we hope you give us another try in the future.
2/10 Terrible
gerald
28 Apr 2024
We were there with my family. No one couldn’t sleep the whole night, due to Air condition was making so bad noise as well as some one on the opposite side of our room were making sound in the night. I won’t choose this property again
gerald
Stayed 1 night in Apr 2024
Response from Jason on 29 Apr 2024
Thank you for your feedback on your recent stay. We are sorry to see we missed the mark on your recent stay. I will relay your review to the proper departments and we hope you give us another try in the future.
Thank you for your feedback on your recent stay. We are glad to hear that you enjoyed your time with us. We hope to see you again in the future.
6/10 Okay
Sarah
27 Apr 2024
Liked: Staff & service
Disliked: Cleanliness
It wasn’t clean
Sarah
Stayed 5 nights in Apr 2024
Response from Jason on 27 Apr 2024
Thank you for your feedback on your recent stay. We are sorry to see we missed the mark on your recent stay. I will relay your review to the proper departments and we hope you give us another try in the future.
It is directly in front of the airport, however the planes taking off and landing did not keep us awake, it is also convenient when flying, you can park your vehicle there while you are away (then shuttle)
another note, if you are Canadian, there is a Tim Horton's a few feet from the front door, I would def stay here again
Virginia
Stayed 1 night in Apr 2024
Response from Jason on 22 Apr 2024
Thank you for your feedback on your recent stay. We are glad to see you enjoyed your time with us. We hope to see you again in the future.
10/10 Excellent
Tara
22 Apr 2024
Tara
Stayed 1 night in Apr 2024
Response from Kelly GM on 13 May 2024
Thank you, Tara, we are pleased you had a good stay with us.safe travels
8/10 Good
ATA UR RAHIM
Travelled with family
22 Apr 2024
Liked: Cleanliness
Affordable pricing and convenient location. However there were some short comings. The shower head had no pressure which made it difficult to take a proper shower. I reckon it is set that way to save water and lower water bill. The vending machines were not working properly. Guys at front desk were good but girls could do better and be more pleasant.
ATA UR RAHIM
Stayed 3 nights in Apr 2024
Response from Jason on 22 Apr 2024
Thank you for your feedback on your recent stay. We are glad to hear that you enjoyed your time with us. We hope to see you again in the future.