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Reviews of Nekotel Concept Art Hotel

3 out of 5
Nekotel Concept Art Hotel
Esplanade de l'Europe 27-29, Brussels

Reviews

7.0

Good

Rating 10 - Excellent. 23 out of 162 reviews" "
Rating 8 - Good. 72 out of 162 reviews" "
Rating 6 - Okay. 41 out of 162 reviews" "
Rating 4 - Poor. 16 out of 162 reviews" "
Rating 2 - Terrible. 10 out of 162 reviews" "

7.6/10

Cleanliness

7.4/10

Staff & service

5.4/10

Amenities

7.2/10

Property conditions & facilities

Reviews

6/10 Okay

Yanny

Business traveller
Liked: Staff & service
Disliked: Cleanliness
I liked the arty design, the concept of the hotel.
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Good choice
The staff were really helpful, there was a 24 hour check in and free luggage storage. We had free breakfast as well which was nice. The hotel had a good location that you could walk to from the centre in 20 mins, the only thing was that the room was a bit small, not much space to move and boards between the bunk beds.Good choice overall.
Stayed 1 night in Dec 2019

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Location of hotel and price of accommodation are generally good.
Stayed 3 nights in Nov 2019

2/10 Terrible

Verified traveller

Business traveller
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
I arrived at the hotel at 23.00 having booked a single room. Upon arrival, I was told that I would be sharing a room with a complete stranger! I had to find another hotel - not easy at that time of night! Nekotel refused to offer any refund. (This review relates to a visit in October 2019).
Stayed 1 night in Jun 2017

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Liked: Amenities
Disliked: Staff & service
Stayed 3 nights in Sep 2019

8/10 Good

michel

Liked: Cleanliness, staff & service, room comfort
clean and comfortable
Clean rooms, friendly staff, comfortable bed. The bathroom had a little bit of sewer smell, but it wasn't that bad. The idea of making an "art" hotel is cute, but in this case its very poorly executed, and the so called "art" is falling off the walls. I feel the rooms could use a brush up, and it would probably not even take that much effort to make them feel more fancy.
Stayed 5 nights in Aug 2019

6/10 Okay

Verified traveller

Liked: Property conditions & facilities
Stayed 1 night in Aug 2019

6/10 Okay

alexis

Disliked: Property conditions & facilities
Easy access to Eurostar with a very short walk
Stayed 1 night in Apr 2019

6/10 Okay

Birunthini

Liked: Staff & service
Carpets were badly stained but bed linen and towels were clean. Walls had blistered plaster so kept rubbing off onto the floor. Bathroom had toiletries and was clean but smelt a little damp. Right by the station although dodgy area with sirens every 15/20min. My room was right by the stairwell door which kept slamming and keeping me awake. Can’t do much for area as there were 4* hotels also nearby but would have heard the same.
Stayed 3 nights in Mar 2019

8/10 Good

Kaylyn

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2019

8/10 Good

Miriana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet room. Great location five minute walk from Gare de Midi. Reasonable breakfast, large fresh croissant and chocolate pan and several cups of coffee for six euros. I would stay here again if visiting Brussels.
Stayed 1 night in Nov 2018

2/10 Terrible

Sasch, Brussels middi

Disliked: Cleanliness, staff & service, property conditions & facilities
Terrible hotel bad location ( raugh people hanging around the hotel ) dirty room rapet totally stained and filthy. Old fashion bath . Staff at reception was rude .and unhelpful
Stayed 1 night in Oct 2018

4/10 Poor

R, San Francisco

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Minimalist accommodations for a low price
Convenient location next to Brussels-Midi station, walking distance to old town. Comfortable bed with private shower. Very low price for Brussels. The carpet in the room was the dirtiest I have ever encountered (ground in dirt and stains). I wouldn't consider walking barefoot in the room. Breakfast was minimal - a croissant and a piece of chocolate bread. Also offered was orange juice, coffee, sliced bread, and one type of sliced cheese.
Stayed 2 nights in Aug 2018

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
This is not a 3 star hotel, 2 stars at best
So called art; fake transport system map in the hall way rug and cheap travel agent posters on the ceilings of the room. Carpet in the room was worn through in places and had stains by the door. Noisy location (Street noise and sirens). Breakfast was a chocolate pastry and coffee for 9E, got better across the street for 5.5E. Plus side; it was near the tram system and the train station and the bathroom was newly refurbished with a nice walk in shower.
Stayed 5 nights in Apr 2018

8/10 Good

Roman, Bournemouth, UK

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Good choice for the price
I've had a trip to Brussels to spend a short weekend holiday over there. The accommodation offered was pretty good, room clean, kettle available but no mugs, no tea o coffee included... Professional staff and in general mind I was happy > for a price I've got it was very good choice really. Only one thing made me surprised: broken toiled bowl lid...
Stayed 1 night in Apr 2018

6/10 Okay

Lilith, London

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Close to Station Midi
Nice room, comfortable bed, warm blanket, tv present, kettle only, high ceiling. Close to the Eurostar station and a 10-15 minute walk to the Grand Place. Minimal items in room, I had a kettle, but no mugs/cups. Definitely no coffee/tea-- don't expect it, it does state on the website these are not provided. My bathroom did not have a shower curtain as to give the illusion of a larger bathroom. This meant I practically flooded the bathroom every time I showered. So be warned, be prepared for a wet floor!
Stayed 6 nights in Mar 2018

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
Close to train station and uhhh...
Hotel could use a little TLC. Had a light falling off and door handle to bathroom not fully secure. Speaking of the bathroom - it’s certainly an “all in one” where you can clean yourself while taking a #2. Guess they all that convenience. Shower water goes everywhere since there is no door or curtain. Maybe that’s how they clean it. It is close to train station which is a plus. Can be a little noisy around the area which you can hear a lot so if you are a light sleeper - choose elsewhere. Would never recommend for more than 1 night.
Stayed 1 night in Feb 2018

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Disappointing Disappointing Disappointing Disappointing
Stayed 3 nights in Feb 2018

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
close to Midi train station
Clean modern rooms 15 minute walk to Grand Place. Close to a number of different restaurants.
Stayed 1 night in Feb 2018

8/10 Good

Anna

Liked: Cleanliness, room comfort
Area is quite noisy. And it's not surprising because of trains etc. But windows do not stop the noise. on my floor were automatic lights on the corridor - that's also good, but it was not light up when i was leaving my room and trying to reach lift - and that was creepy going in total darkness. Also - internet was not working for the time I stayed in the hotel.
Stayed 4 nights in Jan 2018

6/10 Okay

Mary

Disliked: Room comfort
Convenient to the sightseeing locations
Convenient to various sightseeing locations but may be better not to be out too late at night.
Stayed 2 nights in Dec 2017

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Clean and Served My Needs
See my specific comments.
Stayed 2 nights in Nov 2017

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An overnight stay with a difference
A short overnight stop on the way to Germany and this hotel provides shortest walk from Midi with reasonable price. The interior is peculiar modern art themed, but it wasmore comfortable than expected. OK for this purpose.
Stayed 1 night in Nov 2017

8/10 Good

Diug, Wellington, New Zealand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel close to the railway stationg
Nice, stylish hotel. The only issue is that Expedia shows it has tea/coffee making facilities. All it has is an electric jug, no cups or glasses or coffee and tea. That said I would stay here again.
Stayed 4 nights in Oct 2017

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
no comment
I would recommend for the price although the room was a bit "tacky" but without the noise from other rooms and outside could have been bearable,. the breakfast was minimal so I chose to breakfast in the hotel only one. However African cuisine next door for those who like it like myself, as handy for quick connection to Eurostar and connections from Brussels Midi station.

8/10 Good

Alvin

Liked: Property conditions & facilities, room comfort
Very close to Bruxelles-Midi train station
Nice hotel less than 200 meters from train station which is what I liked best about Nekotel. The bed was very comfortable and a satisfactory bathroom with shower inside the room was also very pleasing. My only complaints were that the carpet was dirty and the room could have used more light fixtures. However, I would still stay at Nekotel next time I am in Brussels since I always wear flip flops or slippers and any other problem is outweighed by the conveniences and value this hotel provides.

8/10 Good

Ian

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient, modern hotel. Good value
Just stayed one night on a business trip. Perfectly adequate hotel but nothing special. Reception service was friendly and proessional.

6/10 Okay

Suz, Houston

Liked: Cleanliness, room comfort
Close to Brussels Midi train station & immigrants
Room

6/10 Okay

Ashish, US

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A recommendable hotel for the price
The hotel was good for the price and also just 5 mins away from metro station makes it much better.

6/10 Okay

Michael, Glasgow

Liked: Cleanliness, staff & service, property conditions & facilities
Nicely decorated and comfy hotel but a tad noisy. Nice staff and easy check-in, wouldn't hesitate to stay there again as I felt it was good value for money for a one night stay.

6/10 Okay

Verified traveller

Liked: Cleanliness
The hotel is perfect if you need to stay one night in Brussels and be close to the Midi Station in the morning. The room is big enough for two people with a very nice, but small, bathroom. The room was just a bit noisy as it is right on a very busy street. Overall good value for money for a short stay.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible Ho
Had worst experience.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
As soon as I arrived (11am) I was able to check-in, which was very convenient. The room was very clean, tidy and provided most of the stuff you need. The staff was really nice too. Overall, I would recommend.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Radu, Bucharest

Liked: Staff & service, property conditions & facilities
Disliked: Room comfort
Modern room with some missings but great bed
Overall was a good stay for us, great location on main street, 5 min. to Midi and 20min. to Grand Place. It's strange: despite it's recently restored, with some modern urban young design, they missed some important facilities: !weak! windows soundproof (you hear even a car passing), NO small storrage stand in the room, NO shower drap or door, NO personal items space to store in the bathroom. Details & corners not cleaned well. Great bed quality. Enough helpfull staff. Free luggage storage.

4/10 Poor

Adrian, Massachusetts

Disliked: Cleanliness
Good price but some issues
Pros: cheap, great location for Brussels South Station, comfy bed Cons: room not properly cleaned, noisy, no TV remote, only 2 TV channels (french only), no shower curtain so tile floor gets wet, fire escape not marked.

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

8/10 Good

Stephanie, Glasgow

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good overnight stay in Brussels.
Initial problem operating the room electrics. But concierge was extremely helpful. Had a good nights sleep. Would stay again. My daughter arranged the booking for me. Do you have an establishment in leuven?

2/10 Terrible

Keith, Dorchester

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
One night stay
The hotel room was fine. Great location near to the Midi station, although a little noisy. We stayed one night prior to a long journey back to our home in Dorset. When we got up in the morning there was no hot water! The following is our reason for the grading. We complained to the desk who informed us that a plumber had been called but would not be arriving until after we had left. It was not, apparently, the first time this had happened. We spoke to the receptionist about some sort of compensation, she advised us to contact the hotel management by email and gave us a card with the email address. I have emailed them three times over a three week period - not even an acknowledgement received.

10/10 Excellent

Isabelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

brian, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Compact and close to the station - offers no more
Well appointed with minuscule bathroom. Clean comfortable bed - no extras

8/10 Good

Cory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was better than expected for being right next to the train station. Window was duck taped, and the heating did not work, as they were changing seasons.If you do not need to catch an early train, or needed a low budged decent hotel- this hotel is not for you.

10/10 Excellent

KYLE, Ontario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended
This was the best hotel I stayed at while in Europe. Very good value. Very clean. Hotel staff was very helpful. Location is good, right near the main train station and only a 10 min walk to the centre square. WiFi was good, was able to stream and Skype without any issues. No fridge. No shower curtain/door... but none of the European hotel washrooms had proper means to prevent the shower from soaking the floor. I don't understand this about European showers. I never tried the TV.

10/10 Excellent

Nir, Herzlya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Each room is different simple (Love it!)
Great value for Money Each room is different simple Just what you need!

8/10 Good

Sanjaya, NEPAL

Liked: Staff & service, property conditions & facilities, room comfort
Not a bad coice near Zuid station
Nice hotel, fast check-in service and at walking distance to Zuid/South station

6/10 Okay

odette

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service
Very poor service
The hotel staff (male one) was not helpful at all. It's the worst service I received among all Europe hotels I have visited. I would not stay at this hotel again as there're other hotels in Brussels with similar price and location.