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A 5 star stay at a 4 star property. I cannot say enough about the quality of service and the ambience of the Nici Hotel. From the valet parking, check in and restaurant staff, everyone was extremely polite and helpful. Nothing was too much and everyone was professional. The property itself is stunning (especially the pool and dining areas) and our room was the perfect size (get one facing the sea, so worth it). Highly recommend the afternoon tea and continental breakfast (all fresh and...

My husband and I had a wonderful stay at the Hotel du Vin & Bistro Poole. All the staff were lovely, particularly the reception team they were exceptional!. Our room was beautiful. The harbour/ Key was less than a minutes walk from the hotel which was on a lovely quiet street. We will definitely be returning!

A quiet room and nice staff.

Nice ambience, very clean, comfortable beds, really good breakfast

The staff Alex, Alex, Elliot, Izabella, Dan, Pedro, Giovanni, Jacopo, Eleanor, Ollie, Carlotta, Beatrice, Jason and last but not least Maddie and Andy the chef that came in early on our last morning to cook us breakfast and serve as we had a coach to catch before the restaurant was open were all so welcoming and warm throughout our stay Thank you from the CWU Grampian & Shetland Branch

Easy access to beach and pier. Plenty of on-site parking and staff were very helpful and efficient. Will stay again.

Stunning views from the garden

Friendly hotel and restaurant in a beautiful location by the river Stour and. nature reserves - ducks, swans, herons ... Served by hourly bus direct from Poole, or use the very frequent services to Kinson and walk 11-15 minutes across the nature reserve

Really good stay and central

Great position, overlooking Poole Bay. Restaurant was of a high standard, and very polite and efficient staff. Quiet, relaxing stay, well run, nothing was too much trouble, found reception, hotel and restaurant staff very friendly.

We requested a change of room because there was no shower in the one offered. they were immediately pleased to do so. Staff were all very pleasant all the time we were there.

Great hotel..fantastic room with a view..lovely lively bar and nice staff..would definitely go again.

A charming hotel, with stunning views, beautifully positioned overlooking the bay and conveniently to town, all its amenities and local transport. Staff were extremely helpful and knowledgeable and it was a perfect location to explore the Jurassic Coast and it's historical gems. Will definitely go back.

Was upgraded to a ocean view room for free by the lovely Akshay, he and other staff were brillant looking after us so many thanks too them. Hotel close to the beach so couldn't ask for more, Hotel was nice and clean, Breakfast was brillant too as had Gluten free options. Only negativity i think price is bit steep for a night compare to other hotels but would i stay again in the same hotel again ? Off course 👍

Lovely clean room, easy to park. Looking forward to my next stay.

An amazing hotel - lovely room and great facilities - great views - we had a wonderful time

The whole experience of our stay was first class. We have no hesitation in recommending this accommodation to anyone. A special thank you to the hosts David and Pumpkin!