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Everyone on the staff is excellent, and the food delicious. We have stayed before and will again. The gardens are a treat, so well looked after, and the gardener is such an asset, we had good conversations with him about his work, and his ethos for the garden, many ideas to take home.
We've just come back from a lovely bank holiday stay. The rooms were clean and airy with everything you could need. The bed was very comfortable and the shower had great pressure. The staff were very friendly. Our dog was very much welcomed and looked after too.
We really liked the character of the hotel. Our room was lovely. The staff were all very friendly and helpful, it felt very relaxed to be there. We ate at Montey's Bar (16 of us). They took very good care of us and everyone enjoyed their food. Great breakfast too. We would happily book again.
Absolutely Beautiful Hotel! Loved everything about the property, staff and small town it's located in. We considered adding on a day to our trip because the experience was so good, but couldn't fit it in to our schedule. The only minor gotcha... the spa attractions depicted in the advertisement are not on premise. You have to travel down the road just a bit to take advantage of them. This being the case, we didn't have time to enjoy the spa.
We got married there 20 years ago and it was beautiful then and still is now. Service, excellent then and still now. We stayed in the new accommodation this time, the courtyard rooms and it has been done very thoughtfully. Lots of lovely little touches…
Fabulous food in the Terrace Restaurant.
A very relaxed stay that felt special and quietly indulgent.
Been here a few times over the past couple of years and it’s always been great and this time was just as amazing.
Great hotel and we had a great room and then moved to another great room, nothing to do with the hotel just one of us had an injury and hadn’t said anything in advance and we needed something different if possible.
Step in Vincent, he was on the front desk/reception and you couldn’t ask for a more caring/lovely person, his energy and thoughtfulness seem to have no limits.
So he listened and then went way out of his way to help.
Breakfast was fab and lovely staff.
Highly recommend this hotel, I will be returning again, hopefully soon!!
Offered an upgrade to Courtyard suite room 24 hours before due to a cancellation, for a reduced supplement, which we were pleased to accept. Very comfortable and modern accommodation - huge and well equipped bathroom and comfy seating area with large smart TV. WiFi was good and the (largely) table service breakfast was varied and cooked to order. All the staff seem happy in their roles and well adapted to cater for customer satisfaction. Special mention to Vincent who made check in so easy. We will be back for a longer stay if we can get a good price for the Courtyard Suites.
A beautiful building in a lovely setting. We felt so relaxed from the moment we entered the garden from the car park. On a sunny summers day/evening we enjoyed sitting around the outside terrace overlooking the gorgeous gardens. Our room was the best we have ever stayed in. So much space, everything immaculate. So lovely to have the choice of bath or separate shower unit.
Very lovely hotel to stay at. Clean, quiet, upscale but in an old world way with character and charm. Definitely would stay there again if similar price point was offered.
Set in a beautiful village.
The hotel was amazing! Excellent breakfast lovely refurbished room. Staff were great. One of the most welcoming hotels we have ever stayed in. Beaulieu itself is a small village with a few shops and a good base for exploring the New Forest
Our stay at the Montagu Arms was superb. The quality of service was truly exemplary. The staff were attentive and genuinely seemed to care. Their attention to detail made a real difference, with, for example, complimentary tea and coffee delivered to our room in the morning. The breakfast was also delicious and all the staff were extremely friendly and helpful.
We stayed in Hayloft Suite 1 (40). Stunning duplex room. Bedroom and en-suite on the lower level and lounge upstairs. Overall the room was very clean, but we did notice a few areas that were missed. The glass panels on the stairs were dirty and water had been left in the coffee maker and kettle. The instructions for the coffee machine were missing detail such as how to open and load the pod section, but with a bit of trial and error we worked it out. The bed is super comfy. The bathroom is huge with a huge tub. The room was always tidied each morning and refreshed in the evening. All staff were really friendly and helpful. Special thanks for re-booking us into the restaurant last minute after we initially cancelled. Our plans had changed for the evening. Special thanks to the Chef too for being so accommodating with my fussy eating. I don’t eat fish / seafood or Asparagus and was struggling to find something for starter. The waiter and chef sorted me out with potato cakes with a beautiful sauce and veg. Chef also very kindly cooked my duck the way I prefer it - not pink! Sorry we didn’t catch their names. The gentleman barman was simply great too. He makes a fantastic classic champagne cocktail and the best whiskey sour I’ve ever had! Thank you to everyone for such a fabulous stay