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"Whilst previous reviews are correct in that the hotel is "tired" that aside the room facilities were fine, the shower was good, a switch next to the bed to switch off the main light (often there isnt one), adequate lighting and adjustable heating, tea coffee and a kettle and a comfy bed with 2 decent pillows so all round very good value for its position in Carlisle. Defo use again if in area. "

"Nice clean warm room..clean bedding and towels ..plenty hot water for a deep bath..excellent price"

"All was excellent."

"All staff was helpful and polite rooms spotless "

"Very friendly staff; very welcoming at check in and were helpful when we asked to leave our cases/bags after check out. The room was clean (3rd floor) and had everything we needed. The bathroom was a tad dated but obviously due to the age of the hotel. We stayed mid week so no problems with noise etc. The hotel is ideally sited within 2 min walk from the station. Would definitely stay here again. "

"Amazing"

"Fabulous room on the 2nd floor, clena, very comfortable, everything you would need from a pint of milk to crumpets and butter, a wonderful bed (slept so well) shower and bath with the lovely handwash, shower gel, shampoo etc., I can't wait to stay again, it's very handy for the town centre and the Penny Blue served us wonderful meals"

"Easy check-in, staff were friendly and informative on arrival and our beautiful room was ready at 3pm. "

"As always the room and linens where spotless. The room, spotless, the staff absolutely lovely. Always so welcoming and friendly. The only surprise was that this year i had to pay £5 for parking! A little disappointing seeing as the car park is within the hotel grounds?"