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"Clean room, great welcome from staff and that level of attention continued until I checked out."

"The rooms are a little tired and scrappy but were perfectly clean & comfortable. Staff were very attentive and friendly, great breakfast and well located."

"The property is in a great location , clean tidy , great price ! The staff was very helpful so it done everything we needed , I never tried the food but from what I seen it looked good , we would use the hotel again no problem."

"Clean room, friendly staff, excellent food and portion size in restaurant, good breakfast, plenty of parking spaces "

"Central location adjacent to the bus stop for our transfer back to Banks to continue our Hadrians Wall Walk. Friendly and efficient staff and excellent food"

"Recently refurbished, rooms were clean and fresh and kept the original features of the property. Bathroom was lovely and bath a great size although did miss the option of grabbing a quick shower. Bathroom needs a blind or curtain please otherwise stunning room."

"A nice hotel, in a good location. We'd certainly stay again if we are in the area!"

"Very friendly & kind host. The room was generous in size & it was easy to explore Carlisle."

"Staff are so so friendly they go above and beyond for you nothing is a bother to them, stayed before and will definitely be returning."

"Room large and very clean. Lovely small hotel with a beautiful restaurant. Very quiet at night. Highly recommended "

"very enjoyable stay and helpful staff"