Bourne End Trip

Great location, very close to Paddington. Room was small but clean. Would stay again.

Great location and staff. Breakfast each morning was fantastic. Rooms were spotlessly cleaned each day. We look forward to returning and visiting other RIU locations.

Great location, pleasant staff.

Location, location, location. Right next to Chinatown, Leicester Square, National Gallery.

This place has good and bad. The rooms are adequate and comfortable. There isn’t very good soundproofing. I had to change rooms 3 times because the AC wasn’t working and I ended up having an asthma attack due to the ongoing issue. Bring ear plugs and sound machine if you want to actually sleep. I had issues in all the rooms that were electrical related. If it wasn’t the AC it was lights or the TV. I found it to be a very stressful stay. Don’t depend on these people to do anything with any sort of hurry. The check in was absurd. I got there at 1pm asked to check in they said I must wait until 3. I came back at 3:30 and was told it would be an additional hour and half wait. Or I could take a lesser room than what I paid for. Room service people were nice One of the maintenance guys is really nice. Front desk staff are yes men with zero follow through. If you need a taxi don’t ask them do it yourself. It was close to Victoria Station and that was convenient. Will I ever stay again, NO!