Search Hotels Near BlackRock Center for the Arts, Germantown

"Clean room"

"My 1st room smelled a lot like smoke and the hotel is supposed to be non-smoking. After refusing a deodorizing room spray, I was moved to another room. The mattresses in both rooms were old, lumpy and very uncomfortable. I slept on the lounge chair the entire stay. When asked for the room to be cleaned, filling the body soap dispenser was missed and I had to ask for it to be filled. When I engaged the cleaning staff for towels or the liquid soap, they were nice and responded immediately. The front desk staff were just ok, nothing impressive. "

"Always an amazing stay ! Love the staff, the amenities, breakfast, and the LOCATION! Rooms are beyond amazing "

"An excellent hotel"

"A hotel with character and friendly staff. Beds are comfy & the rooms are very large. Enjoyed staying there & plan on returning."

"Great location. On site parking made it easy to get in and out. Thursday night trivia and happy hour at the bar was fun. Hotel restaurant was good quality!"

"My stay at this hotel was extremely disappointing. The property was in the middle of major renovations, and this was not communicated in advance. The entire first floor was under construction, with sheetrock dust and debris throughout, making the environment feel dirty and poorly maintained. To make matters worse, the elevators went out of service during my stay and remained out of service until I checked out. My room was on the 7th floor, which made this incredibly inconvenient, especially given that I have a bad knee. Having to navigate multiple flights of stairs repeatedly was not just uncomfortable, but unacceptable. The local staff, including the hotel manager, were extremely rude and unsympathetic when these issues were raised, which only made the situation worse. Overall, the lack of cleanliness, the lack of transparency about renovations, and the failure to resolve a major issue, such as the elevators, made for a very frustrating experience. I would not recommend staying here."

"Comfortable bed, delicious breakfast food, and clean and quiet floors - all made a great stat for a work trip. Will definitely book again"

"Wish there was a clothing hook in the bathroom fur hangers. Easy parking!"