Comfort Double Room, Shared Bathroom (Double Room)
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Reviews of Stansted Airport Guest Rooms

2 out of 5
Stansted Airport Guest Rooms
Start Hill, Tilekiln Green, Great Hallingbury, Bishop's Stortford, England

Reviews

4.0
Rating 10 - Excellent. 3 out of 22 reviews" "
Rating 8 - Good. 2 out of 22 reviews" "
Rating 6 - Okay. 2 out of 22 reviews" "
Rating 4 - Poor. 0 out of 22 reviews" "
Rating 2 - Terrible. 15 out of 22 reviews" "

4.0/10

Cleanliness

4.0/10

Staff & service

3.0/10

Amenities

3.8/10

Property conditions & facilities

3.4/10

Eco-friendliness

Reviews

2/10 Terrible

Henry

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived in the night to find a damp room with damp, dirty sheets (hair in the bed, terrible smell on sheets etc), leaks from radiator running right across the floor, bathroom floor covered in human and animal hair. Someone had sprayed some cheap spray in the room, that was all the cleaning done. There was a communal kitchen full of dirty washing up, a table with alcohol and cigarettes butts etc.. I was with my wife and children at 1am and we had to leave, no one could sleep there, and we are not fussy! Outside were broken rotting old cars like something out of the Texas Chainsaw Massacre! The only place we could get a room that night having relied on Expedia to ensure a minimum quality was the Radisson which cost £256! This place should be struck off immediately. We would love to get our money back and something towards the hotel room we had to pay for. Really hope to hear from you. Best regards, Henry
Stayed 1 night in Feb 2024

2/10 Terrible

Charles

Travelled with group
Stayed 1 night in Jan 2024

2/10 Terrible

Leila

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
Not suitable for young families especially. The building smelt of cigarette smoke, as the cleaners were smoking in the property. The room was not made for us and one duvet had blood staines on it. The room was right next to the laundry room that had spinning machines keeping us awake until midnight. Very loud as shared property. People coming down to kitchen at all hours. The people on the phone were helpful and apologetic and got us clean sheets and new duvet cover but it was a very unsettling experience with very little sleep.
Stayed 1 night in Dec 2023

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Filthy, disgusting place
This was the worst place I have ever encountered. Drug taking and filth. Nothing like the photos and does not align with the reviews. Arrived at 2am to an absolute disaster with 3 children in a dark area did not feel safe absolutely do not stay here Hotels.com you need to do better when places like this let down your customers
Stayed 1 night in Nov 2023

2/10 Terrible

Lauren

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This place was not even findable. We rocked up to a place that appeared to be the place we booked and they asked us for £70 to stay. The place was filthy. We were told we couldn’t use the kitchen the tv didn’t work
Stayed 1 night in Nov 2023

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

10/10 Excellent

Steven

Stayed 1 night in Jul 2023

8/10 Good

marie

Liked: Cleanliness
Stayed 1 night in May 2023

2/10 Terrible

Shabani

Stayed 1 night in May 2023

2/10 Terrible

Thomas

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, room comfort
Poor
Stayed 1 night in Aug 2022

2/10 Terrible

Sigríður

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
BE AWARE!!
We were supposed to get a email with a code to access a key so we could let us selves in to this “guesthouse “ We never got that email! We tried to call an “emergency phone number “ but no one answered. We did contact Hotels.com they were unable to do anything. There was another couple who arrived shortly after us and they did not get any email either. This mess costed us a lot! A taxi to the “guesthouse “ and then another taxi to get to another hotel!!! Please be aware!!! This is a scam! I have not gotten any refund yet or compensation for the cost of the taxis yet. Simply unacceptable!
Stayed 1 night in Jul 2022

2/10 Terrible

Ayala

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2022

8/10 Good

Dwayne

Stayed 1 night in Jul 2022

2/10 Terrible

Laurence

Stayed 1 night in Aug 2023

6/10 Okay

laurent, Cardet

Travelled with partner, Travelled with group
Liked: Property conditions & facilities
Nous avons apprécié le logement et son joli jardin. Par contre, l'indication de lieu est inexacte sur Expedia et nous sommes arrivés a une mauvaise adresse. Le proprietaire nous a envoyé les bonnes indications.
Stayed 1 night in Jun 2023

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Skummel sted
Kommer aldrig der igen. Total skummel. Der var en hund lukket inde i en af værelserne og ingen mennesker at se.
Stayed 1 night in Jul 2022

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022

6/10 Okay

Allan Ørgaard

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022

2/10 Terrible

TRISTAN

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
À FUIR , l'état de la chambre était pitoyable, la saleté dans la cheminé était ancienne l'odeur qui ressortait donnait la gerbe, nous somme arrivé, nous avons vu, nous somme reparti. Pas question de dormir dans une maison rempli de fantômes. certe, c'est le moins chère du coin mais croyez moi, vous serez mieux et plus en sécurité à dormir dehors sur un panneau de chantier couché au sol sur la route, que dans cette maison lugubre.
Stayed 1 night in Apr 2022

2/10 Terrible

Jakob

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sämst
Värdelöst
Stayed 1 night in Apr 2022

2/10 Terrible

Jan

Stayed 1 night in Mar 2022