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Reviews of Scarman - Warwick Conferences

3.5 out of 5
Scarman - Warwick Conferences
The University of Warwick, Scarman Road, Coventry, England

Reviews

8.8

Excellent

Rating 10 - Excellent. 56 out of 107 reviews" "
Rating 8 - Good. 35 out of 107 reviews" "
Rating 6 - Okay. 13 out of 107 reviews" "
Rating 4 - Poor. 1 out of 107 reviews" "
Rating 2 - Terrible. 2 out of 107 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Darren

Liked: Amenities, property conditions & facilities
Great value
Stayed 1 night in Apr 2024
Response from Warwick Conferences on 29 Apr 2024
Thanks for taking the time to send us your feedback Darren. We're so glad to know you found your stay with us a great value experience. We hope to see you again soon. Kind regards, Warwick Conferences

10/10 Excellent

Mandie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Warwick Conferences on 27 Mar 2024
Thanks for sending us your rating Mandie. We're delighted to hear you had a 5 out of 5 stay with us. We hope to see you again soon. Kind regards, Warwick Conferences

10/10 Excellent

Michele

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very tasteful and stylish decor. Comfortable room - which was well equipped. Light, bright and airy communal areas. Availability of drinks/fruit/cakes in the lounge and bar area. Very helpful and welcoming staff. A thoroughly enjoyable stay - one which we wouldn’t hesitate to repeat.
Stayed 1 night in Mar 2024
Response from Warwick Conferences on 18 Mar 2024
Hi Michele, thank you for taking the time to send us your lovely feedback. We are delighted to hear you enjoyed your stay and would be keen to visit us again. We look forward to hopefully seeing you again in the future! Kind regards, Warwick Conferences

10/10 Excellent

BELINDA

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
I had a very comfortable stay during a conference that was being held there.
Stayed 1 night in Mar 2024
Response from Warwick Conferences on 12 Mar 2024
Hi Belinda, thank you for taking the time to send us your feedback. We are delighted to hear you had a pleasant stay with us and we hope we will see you again at a conference in the future. Kind regards, Warwick Conferences

10/10 Excellent

Richard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel and conference centre
Scarman is an exceptional hotel and conference centre. Everyone here is happy to help and the food is exceptional. The upgrade to the accommodation is great and very well thought through
Stayed 1 night in Feb 2024
Response from Warwick Conferences on 28 Feb 2024
Thank you for your feedback Richard, we're delighted to hear you're happy with your experience with us. We hope to see you again soon! Kind regards, Warwick Conferences

8/10 Good

Natasha

Stayed 1 night in Jan 2024
Response from Warwick Conferences on 30 Jan 2024
Thanks for sending us your rating Natasha, we hope you had a pleasant stay with us and hope to see you again! Kind regards, Warwick Conferences

8/10 Good

Freya

Business traveller
Liked: Cleanliness, staff & service, amenities
Very comfortable stay, nice rooms, quiet. Bar food was poorly prepared- a pizza undercooked with a burnt base.
Stayed 2 nights in Jan 2024
Response from Warwick Conferences on 30 Jan 2024
Thank you for taking the time to send us your feedback Freya. Sorry to hear you were disappointed with your bar food, I will share this with the team so we can work to improve this. We hope to see you again soon! Kind regards, Warwick Conferences

8/10 Good

Charlie

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good rooms. Well appointed. Sound proofing between rooms and to corridors is limited and can impact sleep.
Stayed 1 night in Jan 2024
Response from Warwick Conferences on 30 Jan 2024
Thank you for taking the time to send us your feedback Charlie. I will pass your note about sound proofing over to the team. We hope to see you again soon! Kind regards, Warwick Conferences

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Warwick Scarman
Warwick Scarman hotel is a great choice if you would like to stay on campus or near to Warwick. The hotel itself is basic but has almost everything needed, and the beds are very comfortable, the pillows not so much. The one thing I couldn’t locate was a hairdryer, normally I take my own, but on this occasion I didn’t. One thing to note is the hotel is quite spread out, so there may be a little walk involved to get to your room. On balance it was still a good hotel and we will definitely stay here again.
Stayed 1 night in Dec 2023
Response from Warwick Conferences on 3 Jan 2024
Dear Guest, thank you for taking the time to write a review and for your kind words. We do provide hairdryers in rooms, apologies that it was missing. We look forward to welcoming you back again soon.Regards,Warwick Conferences

10/10 Excellent

PATRICK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice stay
Very nice stay
Stayed 1 night in Dec 2023
Response from Warwick Conferences on 11 Dec 2023
Thank you for the positive feedback Patrick. We're delighted to hear you had a good stay with us. We hope we will see you again soon. All the best, Warwick Conferences

8/10 Good

Neville, Hove

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Warwick Conferences on 8 Dec 2023
Thanks for sharing you rating with us Neville. We hope you had a pleasant visit and hope to see you again soon. Kind regards, Warwick Conferences

6/10 Okay

Andrew

Business traveller
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
I arrived and my room had not been reserved even though it showed on Expedia as reserved. The receptionist found the booking on Expedia which too a few minutes. One side of the bed smelt really bad (very bad) It was very late when I went to bed so I just slept on the other side of the bed and told the receptionist on check out so hopefully it has been dealt with. Staff were friendly enough and room was ok apart from above. Breakfast was also ok.
Stayed 1 night in Nov 2023
Response from Warwick Conferences on 8 Dec 2023
Hi Andrew, thank for for taking the time to send us your feedback on your stay. We will pass on your notes about the Expedia booking reservation issue and room smell to our staff to review and resolve. We are sorry if this affected your stay with us as we strive to give the best level of hospitality in our venues. We do hope we will see you again in the future so we can ensure you stay is a positive one. Many thanks, Warwick Conferences

8/10 Good

Lynda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Warwick Conferences on 4 Dec 2023
Hi Lynda, thank you for taking the time to send us your feedback. We will be passing on your note to our staff to ensure we investigate any issues with Expedia bookings and within our rooms. We apologise for any issues you experienced and we hope to see you again. Kind regards, Warwick Conferences

10/10 Excellent

Richard

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is always a pleasure to stay at Scarman. Also, the recent renovations are excellent. The rooms are a great and showers are excellent. The room has been designed with the guest in mind with PowerPoints, usb and usb c points next to the bed. The staff are great and really help.
Stayed 1 night in Nov 2023
Response from Warwick Conferences on 30 Nov 2023
Hi Richard, thank you for such a lovely review of your stay with us. It's fantastic to hear you enjoyed the upgrades we've made to Scarman and that our staff were able to make your visit extra special. We hope to see you again soon. Kind regards, Warwick Conferences

8/10 Good

Chris

Stayed 1 night in Nov 2023
Response from Warwick Conferences on 8 Dec 2023
Thanks for sharing you rating with us Chris. We hope you had a pleasant visit and hope to see you again soon. Kind regards, Warwick Conferences

4/10 Poor

Orla

Business traveller
Disliked: Property conditions & facilities, room comfort
No beside lights or ambient lighting. Room quite small. Some noise from student revellers.
Stayed 1 night in Nov 2023
Response from Warwick Conferences on 17 Nov 2023
Hi Orla, I am sorry to hear you were disappointed with your stay with us. We have flagged your comments to management about the lighting and noise and they work with their teams to make improvements for our future guests. Thank you for taking the time to send us your feedback. Kind regards, Warwick Conferences

6/10 Okay

Seetal

Liked: Cleanliness, room comfort
Scarman
The room was lovely and clean with plentiful amenities. However, the heating wasn’t on and the room was freezing. When I phoned reception, they said it was ok a timer but it don’t come on later that night. There seeemed to be no desire to wnat to fix the issue. Unfortunately, the shower tray was also very shallow and wasn’t drain for well, so nearly overflowed. Whilst the location of the hotel was perfect,I wouldn’t stay again for those two very basic and fundamental needs which were missing.
Stayed 1 night in Nov 2023
Response from Warwick Conferences on 17 Nov 2023
Hi Seetal, thank you for taking the time to send us your feedback of your stay with us, I'm sorry to hear there were a few elements which need improving. I've passed on your feedback to our management team who will touch base with our team as well as reviewing the facilities to make sure they are up to scratch in terms of heating and shower drainage. We really appreciate your comments which help us to continually improve our service. Kind regards, Warwick Conferences

8/10 Good

stephen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall very good
Stayed 1 night in Oct 2023
Response from Warwick Conferences on 17 Oct 2023
Dear Stephen, thanks for taking the time to leave a review. We are pleased you had a good stay at Scarman. We hope to see you again soon. Regards, Warwick Conferences

10/10 Excellent

Catherine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Warwick Conferences on 9 Oct 2023
Dear Catherine, thanks for leaving a review. We are pleased to hear you had a good stay with us. We hope to welcome you back again soon. Regards, Warwick Conferences

8/10 Good

Jan

Stayed 1 night in Oct 2023
Response from Warwick Conferences on 9 Oct 2023
Dear Jan, thanks for taking the time to leave a review. We are glad you had a good stay with us. We hope to see you again soon. Regards, Warwick Conferences

6/10 Okay

Wei

Travelled with family
Liked: Staff & service
not good because of ongoing transforming work
Stayed 2 nights in Jul 2023
Response from Warwick Conferences on 1 Aug 2023
Hi Wei, thank you for taking the time to message us about your experience. We are sorry to hear you did not have the best experience with us on your visit. We are currently doing some necessary upgrades to our accommodation and are working closely with our contractors to ensure minimal disruption is caused. The renovation works are nearly complete. Apologies for any inconvenience caused during your stay. We hope to welcome you back again in the future to our newly refurbished bedrooms. Regards, Warwick Conferences

10/10 Excellent

Nathalie

Stayed 3 nights in Jul 2023
Response from Warwick Conferences on 26 Jul 2023
Dear Nathalie, thank you for sharing a rating of your stay, we're so glad to see you had a 10 out of 10 visit with us. We hope to see you again soon. Regards, Warwick Conferences

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great establishment
I always enjoy my stay at Scarman, it's ideally positioned for visiting the university in any capacity.
Stayed 2 nights in Jul 2023
Response from Warwick Conferences on 26 Jul 2023
Dear guest, thank you for your feedback - we're so glad to hear you enjoyed your stay with us and we hope to see you again soon. Regards, Warwick Conferences

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Scarman Warwick July 2023
I had a comfortable stay for my graduation with family. The hotel is being removated so the room was new and clean. My only issue was that there was no dim lights switch by the bedside only a switch for the main room light, and also no bedside table.
Stayed 1 night in Jul 2023
Response from Warwick Conferences on 21 Jul 2023
Thank you visiting us at Warwick Conferences. We appreciate your feedback and will pass this onto the team. We hope to see you again.

10/10 Excellent

Peter

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay in the heart of Warwick University
Really pleasant stay on the inspirational Warwick University campus, right next to Warwick Business School. The room was spacious with all the extras you would expect from a hotel and provided great value. The accommodation also provides a spacious bar, restaurant and plenty of break out space. The rooms in Scarman are currently being refitted and this is due for completion by the end of Summer 2023.
Stayed 1 night in May 2023
Response from Warwick Conferences on 2 Jun 2023
Dear Peter, thanks so much for taking the time to leave a review. We are glad you enjoyed your stay at Scarman and hope to welcome you back soon. Regards, Warwick Conferences

6/10 Okay

Stephen

Stayed 1 night in May 2023
Response from Warwick Conferences on 5 May 2023
Hi Stephen, thanks for taking the time to leave a review. We hope to welcome you back again soon. Regards, Warwick Conferences

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Stay
I requested an Executive room with a terrace or balcony if possible and was given a beautiful corner room with a balcony overlooking a lovely natural area! Service at the hotel was friendly and top-notch. Very clean, quiet, and comfortable room with a great bed.
Stayed 4 nights in Apr 2023
Response from Warwick Conferences on 24 Apr 2023
Dear Kathleen, thanks for taking the time to leave a review. We are pleased to hear you had a good stay with us and that you were happy with your room and view. We hope to see you again soon. Regards, Warwick Conferences

10/10 Excellent

Jayne

Stayed 1 night in Mar 2023
Response from Warwick Conferences on 16 Mar 2023
Dear Jayne, thanks for taking the time to leave a review. We are glad you had a good stay at Scarman. We hope to welcome you back again soon. Regards, Warwick Conferences

8/10 Good

Vanessa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful staff, room was clean, great stay.
Stayed 1 night in Mar 2023
Response from Warwick Conferences on 10 Mar 2023
Dear Vanessa, thanks for your review. We are pleased to hear you had a good stay at Scarman. We hope to welcome you back again soon. Regards, Warwick Conferences

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Feb 2023
Response from Warwick Conferences on 13 Feb 2023
Dear Jack, thanks for taking the time to leave a review. We are pleased to hear you enjoyed your stay at Scarman. We hope to welcome you back again in the future. Regards, Warwick Conferences

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022
Response from Warwick Conferences on 14 Dec 2022
Dear Guest, thanks for taking the time to leave a review. We are pleased to hear you had a good stay with us. We hope to see you again in the future. Regards, Warwick Conferences

10/10 Excellent

Keith

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value for money when visiting the University of Warwick area.
Stayed 1 night in Dec 2022
Response from Warwick Conferences on 14 Dec 2022
Dear Keith, thanks for your review. We are glad you had a good stay with us and that our location suited your needs. We hope to see you again soon. Regards, Warwick Conferences

8/10 Good

Pauline

Stayed 1 night in Dec 2022
Response from Warwick Conferences on 9 Dec 2022
Dear Pauline, thanks for taking the time to leave a review. We are pleased that you had a good stay at Scarman. We hope to welcome you back again soon. Regards, Warwick Conferences

10/10 Excellent

Harry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service - when we arrived an elevator was out of service. Realizing mom not very mobile , the receptionist gave us two accessible rooms in place of one . Very proactive .
Stayed 1 night in Nov 2022
Response from Warwick Conferences on 23 Nov 2022
Dear Harry, thank you for your review. We are pleased to hear you had a good experience with us. Thanks for your feedback, it's great to hear the team were able to help and make you stay more comfortable. We hope to see you again in the future. Regards, Warwick Conferences

10/10 Excellent

Erick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The gym was spectacular.
Stayed 1 night in Oct 2022
Response from Warwick Conferences on 17 Oct 2022
Dear Erick, thanks for your review. We are pleased to hear that you had a good stay with us and that you liked the gym. We hope to see you again soon. Regards, Warwick Conferences

10/10 Excellent

Rudolf

Stayed 1 night in Oct 2022
Response from Warwick Conferences on 13 Oct 2022
Dear Rudolf, many thanks for your review. Great to know you had a good stay at Scarman. Regards, Warwick Conferences.

6/10 Okay

james

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Rubbish breakfast
Breakfast very poor for £16
Stayed 1 night in Oct 2022
Response from Warwick Conferences on 13 Oct 2022
Dear James, thanks for taking the time to leave a review. Thanks for the feedback about the breakfast. We do try to offer a good range of breakfast items to cater to all tastes, including a full English breakfast and continental. We are sorry to hear you were not happy with it. Regards, Warwick Conferences.

8/10 Good

Yeuk Yi Daisy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It is closed by University of Warwick, have many restaurants, a supermarket, very convenient
Stayed 1 night in Oct 2022
Response from Warwick Conferences on 13 Oct 2022
Dear Yeuk Yi Daisy, thanks for leaving a review. We are glad that you found our location convenient and pleased you had a good stay with us. We hope to welcome you back again soon. Regards, Warwick Conferences

8/10 Good

Evelyn

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022
Response from Warwick Conferences on 30 Sept 2022
Dear Evelyn, thank you for leaving a review. We are pleased to hear you had a good stay with us. We hope to welcome you back again soon. Regards, Warwick Conferences

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2022
Response from Warwick Conferences on 26 Sept 2022
Dear Guest, thanks for leaving a review. We are glad you had a good stay with us. We hope to welcome you back again soon. Regards, Warwick Conferences

10/10 Excellent

Adrian

Stayed 1 night in Sep 2022
Response from Warwick Conferences on 8 Sept 2022
Dear Adrian, thanks for taking the time to leave a review. We are pleased to hear you had a good stay at Scarman. We hope to welcome you back again soon. Regards, Warwick Conferences

8/10 Good

David

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022
Response from Warwick Conferences on 8 Aug 2022
Dear David, thanks for your review. We are pleased that you had a good stay with us. We hope to welcome you back in the future. Regards, Helen James- Operations Manager

6/10 Okay

g

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
graduation
good service but bed was small not Kingsize as requested breakfast very good buffet style parking good
Stayed 1 night in Jul 2022
Response from Warwick Conferences on 25 Jul 2022
Dear guest, thank you for taking the time to leave a review. We hope you enjoyed the Graduation ceremony. We are pleased to hear, that overall, you enjoyed your stay with us. Apologies for the inconvenience caused by the wrong size bed, we will look into this to see what happened. We hope to welcome you back again in the future. Regards, Warwick Conferences

6/10 Okay

Steven

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great for staying near the University of Warwick. Generally staff were helpful and friendly. Only let down by a few things. Despite being told checkout was at 11:00 room service kept knocking on the door from 09:00 Sunday morning trying to get us to leave. For a conference venue the room safe is very small so there was no secure place to store a laptop. The room did not have a fridge to keep drinks cool.
Stayed 1 night in Jul 2022
Response from Warwick Conferences on 19 Jul 2022
Dear Steven, thanks for leaving a review. We are glad you liked our location. Apologies that you were disturbed by room service, this will be addressed with the team. Thanks for the feedback about the safe and the fridge, we always welcome feedback that will help us to improve our offer. We hope to see you again soon. Regards, Warwick Conferences

10/10 Excellent

Anthony, Harpenden

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We checked in late in the evening (~10pm), staff were pleasant and explained the facilities well.
Stayed 1 night in Jul 2022
Response from Warwick Conferences on 19 Jul 2022
Dear Anthony, thanks for leaving a review. We are glad you had a good stay at Scarman. Thanks for the feedback about our staff, that's great to hear. We hope to welcome you back again soon. Regards, Warwick Conferences

6/10 Okay

Surajit

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Jul 2022
Response from Warwick Conferences on 6 Jul 2022
Dear Surajit, thanks for taking the time to leave a review. We hope to welcome you back in the future. Regards, Helen James- Operations Manager

8/10 Good

Pat

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn't like the fact that it was so far away from amenities
Stayed 2 nights in Jun 2022
Response from Warwick Conferences on 6 Jul 2022
Hi Pat, thanks for your review. We do hope to welcome you back again soon. Regards, Helen James - Operations Manager

8/10 Good

pat

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not bad as a second choice hotel
Sadly their EV charger did not work which was why I chose the hotel in the first place. I was offered a charger in a building across the road but had a minimum stay duration which was pointless. Unusual hotel had a very college feel to it. Plenty of parking available
Stayed 1 night in Jun 2022
Response from Warwick Conferences on 30 Jun 2022
Dear Pat, thank you for taking the time to leave a review. We are pleased that overall you had a good stay with us. Apologies for the inconvenience caused due to the EV charger not working. This is an area that we are continually working to develop further and hope to provide more charging points in the future. We hope to welcome you back again in the future. Regards, Helen James -Operations Manager

10/10 Excellent

Tom

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2022
Response from Warwick Conferences on 30 Jun 2022
Dear Tom, thanks for taking the time to leave a review. We are pleased to hear that you had a good stay with us. We hope to see you again soon. Regards, Helen James - Operations Manager

10/10 Excellent

Nicola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2022
Response from Warwick Conferences on 7 Jun 2022
Dear Nicola, thanks for your review. We are pleased to hear you had a good stay with us. We hope to see you again soon. Regards, Helen James - Operations Manager