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"Overall, I’d rate this stay three stars, and that feels generous. Issues: The door to our room had a visible crack. It let in wind, likely bugs, and actually shifted on a windy night. The room smelled strongly of cigarettes and something else unpleasant. The TV worked intermittently. The refrigerator was missing door guards and at least one shelf, making it difficult to store food properly. The breakfast options were poor, especially if you’re trying to eat anything healthy. They served Nescafé coffee, which was frankly not good."

"The room had condiment wrappers left behind from previous guests, and the internet box (or similar equipment) had fallen off and was dangling from the wall. That alone set the tone. It was an absolute hassle trying to get two names on the reservation. My colleague had to wait in the lobby for an hour, even after I called both the hotel and Hotels.com to resolve it. Despite it being obvious he was one of the two guests on the reservation, the hotel refused to let him check in. There was no flexibility or willingness to help. Most of the food options in the casino were not open as advertised, which was disappointing and inconvenient. I understand the need for key card access in elevators, but after checking out, I was told to go to another floor to find something as simple as nail clippers—while no longer having access to a key card to get there. That lack of coordination pretty much sums up the experience. Overall, it was a series of small but frustrating issues that added up quickly. For a very expensive hotel, the stay was neither pleasant nor convenient, and it did not meet expectations."

"Everything was great. The bathroom drained really slowly and I wasn’t a huge fan of the shower knob setup. But overall, I’d recommend this place to others "

"I liked having the fireplace and the jetted tub it was nice and relaxing for me and my wife"

"Didn't receive breakfast. Parking safe and very expensive "

"Good"

"The fridge was a bit questionable. Thankfully it kept my insulin cold."

"Rooms need a safe, and bathrooms towels too close to toilet. "

"Classic older hotel, very clean, a bit close to a busy roadway. "