Search Luxury Hotels in Big Bend

"Stained towels, torn blankets with big holes in them, flushing the toilet took multiple attempts to fully flush, no beverages at all for breakfast, had to ask multiple times for someone to refill the breakfast section, including bread and milk for the cereal. No ice in the ice machine. This hotel has significant room for improvement, and from my personal experience I will not speak highly of this place. Consider improving basic things such as a better service from your employees, and prioritize clean towels. Super nasty seeing brown and red stains on the towels…."

"My room was a bit smaller than expected (or shown online) but manageable. Staff was very friendly and attentive. The breakfast menu was good overall but they ran out of certain food (hot dishes, waffle mix & syrup) an hour before end of serving time. "

"Hot tub was not available, everything was outdated in the room. Had giant roaches crawling around. The pool was FREEZING and not even swimable. For the price I paid, this was not worth it at all. I stay in a hotel in El Paso twice a year and this was definitely the worst one so far "

"Great quiet location with plenty of convenient restaurants and stores nearby."

"Dead roaches"

"My stay was one night, with a small, kenneled dog. Everything seemed clean and the location was great for navigating El Paso events."

"Great stay at the price point. "

"We came in for the BTS concert, I am so grateful my reservations were not cancelled , I so appreciate this hotel so much. This was happening to many all over EP. The rooms may not be updated but they were clean and super comfortable! The AC was super cold just like I like it. The commentary breakfast was super yummy and the staff was working so hard refilling everything for us lol. Thank you so much!!!!"

"Nothing like the pictures the pool was absolutely disgusting. The railing was completely broken into even go into the pool. The room was gross as well as the bathroom. There was actual dried boogers on the wall."