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"AC noisy. Room noisy. Can't fault staff as service great. "

"Hotel is in a lovely peaceful setting. Nice outdoor areas. Harry's bar had good food. We didn't have time for the spa so can't comment on that, but we really enjoyed our one night stay"

"Sime, clean and very new, staff were very helpful "

"The hotel is very interesting with it's prison history, though that is also slightly a hinderance. We were in the Houses of Correction and it didn't really feel part of the hotel, you had to leave the main hotel travel across the courtyard to another building that actually felt a little bit like a travel lodge heading to our room. The staff were amazing though, from check-in, to room service, to breakfast and checkout - So absolutely nothing to fault there! I'd just recommend requesting a room in the main part of the hotel as that might be better than what we had."

"Arrival and check in was all good, restaurant was good great food. We stayed with a wedding party, so we had quite a few rooms. I believe the rest of the parties rooms were fine however my room was on the second floor. We we had suitcases to carry to the second floor, large mother of the bride dresses with a large hat box and accessories. This was extremely difficult for myself because I was leaving the hotel at different times from other people. I was in a hurry with time. I’m trying to get my belongings downstairs for my transport. So please be aware if you’ll ever have a wedding party ask for rooms on the ground floor. My main issue with the room was the heat. The radiator was on max, the window was extremely small even when we turned the radiator off the heat just did not seem to go down. Coffee facilities were fine however I never understand why hotels do not leave enough milk the shower was fine however it was a very tight cubicle and trying to have some self-care was extremely hard. I am only 5 foot one and weigh 120 lb so I have no idea how larger people did it. Also, my room was in the attic roof the roof draped over the bed. This was extremely claustrophobic on top of the room being probably one of the smallest they had. Needless to say I didn’t sleep at all which wasn’t great for the day ahead. My advice is if you have a wedding party staying, think ahead unlike I did. "

"Great breakfast. Attentive staff. Very easy to get the bus into the centre "

"Staff were hit and miss. Lucy checked me in and was great but Grace refused to let me borrow a charger even though she said there was a box full in lost property. Breakfast staff not brilliant either. Asked for a pot to put sauce in too be told to put straight on plate, why? Lager in bar was flat except the one that costs £7.95. Dont take cash. Room was only ok. Would not rush back."

"The room was incredibly small"

"Breakfast, views and room "