Search Hotels Near Berkeley Art Museum and Pacific Film Archive, Oakland

"Horrible stay! Look elsewhere! We had two rooms, valet parked a car, ate at the restaurant, drank at the bar and spent plenty of money at this hotel over 3-4 days. I knew this was a historic hotel and we chose it for its charm and central location. The only good thing was the location. When checking out I informed the staff that our shower didn’t drain, which got worse and worse throughout our stay. I was showering in standing water and even showed them a picture…so gross! They apologized and offered free coffee or breakfast. I said it was bigger than that. They assured me the manager would contact me because they could not do anything more than that but would let him know. The manager never called. Three weeks later I called and emailed the manager, and I included the gross picture. He eventually apologized by email and said they would address the problem and fix the drain issue. WHAT? There was no shock and real concern, which indicated that this was a normal complaint. There was no monetary compensation of any sort. After spending my entire career in sales and service, I couldn’t believe it. I personally would have handled this differently in many ways so that there was better communication between staff and the customer, the way complaints were handled by management and finally I would make sure my customer knew they were valued. You have a choice when traveling…..don’t choose a hotel that does not appreciate your business."

"I did not have a car I walked or use the bus system or Bart"

"My stay at Claremont Resort & Club was absolutely amazing. The hotel is beautiful, with stunning Bay views, elegant historic charm, and a relaxing atmosphere. The rooms were comfortable and clean, and the staff made us feel so welcomed from the moment we arrived."

"Good clean room. EV charging. Great location opposite shopping center. "

"Great property, close to the Amtrak, good breakfast."

"Easy check in, clean rooms, and quiet. Fee for parking"

"Everything was great except the A/C was not working and the room got extremely warm at night, making it uncomfortable "

"I couldn’t even stay. The bathroom door was covered in rust spots. I asked to have a new room and it was the same situation if not worse. When I asked the lady at the front desk, she told me all the rooms were like that to some degree. This was so disappointing. I had to find another place to stay at the last minute. "

"Great stay! Friendly staff - particularly the breakfast crew :)"