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"Let’s start here …EXCEPTIONAL STAYS ARE RENEWING !! Jonathan was the best customer service rep I have EVER encountered . From our initial phone calls days before my fiancé and I arrived , I knew I had a friendly and knowledgeable point of contact to rely on during our stay . Our arrival was seamless . Although there is no airport shuttle , you can simply catch the tram directly from downstairs at the airport and it takes you to Central Park where another warm and courteous shuttle driver from the hotel will pick you up and take you safely 3 minutes down the road to your stay . Jonathan recommended safe and delicious restaurants , must see attractions and even prominent areas for nightlife . The room was cozy , cleanly and the view was to die for . I am very happy I chose to make this hotel my safe haven for a few days "

"We left at 5 AM and did not eat. The elevator had a beer spill on the floor by a drunk person and they didn’t clean it till the next morning when we left. The pillows were very uncomfortable. The bed was amazingly comfortable. The drinks are so over priced ($7 for water or soda) we drank from the filtered airport water. Room service was wonderful! They even brought us ice water with our dinner. All in all extremely over priced. They also have construction blocking you from going in the entrance. "

"Great service, very nice and clean Breakfast was great , thank you "

"Receptionist was very nice in the evening and the morning."

"Loved everything except having to pay for parking. 😑"

"Claro q ye volveré a este hotel TODO MUY BIEN😊"

"Everything was good "

"Loved the Mountain View Room!"

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