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everything and everyone were exceptional

Having travelled to over 10 countries, Raffles Jakarta was easily the best hotel I have stayed in. The hotel itself was spacious and well designed. The highlight was how friendly and helpful the staff were. They went beyond the usual pleasantries and actually wanted to have proper conversations, showing genuine interest. Would happily return the next time I am in Jakarta.

I got upgrade. Very nice

I stayed here for a long weekend and had a wonderful experience. The room in 18th floor was spacious and clean. The big gym had enough equipments and looked new. Pool on 8th floor was small but it was nice to chill out. Everything is perfect. I didn't really try the breakfast, so I couldn't comment. But location of the hotel was very strategic. It was directly connected with a neighborhood shopping mall which has variety of food. Within walking distance, there is a traditional "China...

Good service

Staff

Hotel was excellent. The staff were truly outstanding and such nice people

Room was fine. Breakfast was fine; Staff were always helpful. Would like to come back soon!!

Outside of the hotel doesn’t look that promising but inside it was immaculately clean & I loved my room on the eleventh floor with panoramic view of the city (prettier at night!). Kettle, fridge, iron & toiletries provided. Gym was small but more than adequate. Pool was lovely although sadly the sun didn’t shine. Mall next door was an added bonus. Food outlets, a supermarket and a pharmacy. Approx 25 mins from airport depending on traffic & IDR 140,000 with tolls etc. Perfect for a...

Great value. Nice breakfast. Fresh decor

I am quite satisfied with the hotel. I would love to recommend it to anyone.

Staff were very courteous & polite. All the staff including securities from morning until evening made you feel very special 🙂. One of the best hotel I ever stayed. Special thanks to fellow named Satria, who was very helpful more then one occasion 😀. Hotel itself is a old colonial building which has been converted in to an unique hotel. I wish stayed there longer.