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"horrible experience... upon arrival we were told that there was no internet at all, and therefore room keys couldn't be activated, and everytime you left the room a staff member would have to let you back in.. same for the gym, or anyplace you have to use your key. Staff notified me that this had been going on for two days, yet they didn't tell me until it was time to check in. I had to spend an extra $50 a night for another hotel. no offer of free dinner or reduced rate to stay there if we wanted to deal with this big inconvenience. no internet means no wifi- no streaming etc."

"Pool was under construction but no worries, a popl was created when i tried to use the stand up shower that had no lip. Water ended up everywhere and I needed every available towel to soak up the water. I know wet rooms are common in other countries but I imagine they're designed to be more fumctional than this."

"I just love this place, this was my second time and ofc I will be back"

"Clean, renovated nice staff"

"Room was nice. I would stay there again. "

"The hotel is having a major renovation and the hot tub does not work but there’s hot breakfast."

"Multiple times card key didn't work Front desk staff was extremely rude and unprofessional No lock on windows on 4th floor. Windows opened completely for a body to fit out of Rug had rug nails sticking out and cut foot open Tub and toilet leaked Room was 80 degrees heat and ac broken, we had to sleep with window open. Room was next to a bridge and it was loud all night We have pictures to prove "

"Breakfast options are awesome, good customer servise, gym and swimming pool area are very neat and welcoming. We enjoyed our stay in the suite rooom. It's like home away from home, I definitely will come back. Highly recommended 👌 "

"Staff was NASTY not friendly at all."