Search Hotels Near Batok Beach, Ko Racha Yai

"It's actually a nice new property, but we had a lot of problems with our stay. Our closet and bath door was hard to slide, fell of the tracks once, and was a terrible design, such that I couldn't access the closet without blocking my wife from the bathroom, or vice versa. Our power went out. The wine glasses at our mini bar were noticeably dirty and stained. Construction outside our entrance blocked our path. We ran out of tissues twice, as the supply was not restocked on cleaning. The resort tried to DOUBLE charge us, even though we had paid in full upon booking. The resort also tried to hit us with a surprise resort fee that was never disclosed upon booking. And perhaps worst of all, the food and beverage prices are excessive and that of a 5 star western hotel (which this is not), and not in line with prices of food and beverage around the Phuket area."

"Hotel looks nothing like the pictures beware stay away!!!! "

"A beautiful Thai themed hotel. Amazing property. So beautiful. So well cared for. We had a Baray Villa with own pool and canal with bar. Wow. Highly recommend! Palatial! Excellent restaurant and nice buffet breakfast. Kind staff. Shuttle to beach. Bring big spray to Phuket. Air at hotel super strong. Nothing negative to speak of!."

"The resort was better than expected. Looked better in person than the pictures which isn't often the case. However, what made this place special is the staff. Everyone we encountered was friendly, hospitable, and nice. The only complaint I had were the noise between the rooms. My room had a door for an adjoining room option. However, since it's a door way, you could hear all the noise from the other room when they spoke or when the television was on. We went to bed early but we heard our neighbors come back to their room which was a bit irritating. Nonetheless, that didn't ruin the hotel because everything else was beautiful and well run with a team of people that were very pleasing. "

"Beautiful and relaxing area "

"Did not find staff very helpful"

"Staffs are not friendly "

"Yes"

"Breakfast was nice with lots of choices, staff were very responsive. Comment3d to management that the standard towels were wore and in need of replacement. Pool and restaurant areas were very nice and beachfront was great."