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Reviews of The Firs

4 out of 5
The Firs
2 Newbridge Hill, Bath, England

Reviews

8.8

Excellent

Rating 10 - Excellent. 8 out of 14 reviews" "
Rating 8 - Good. 5 out of 14 reviews" "
Rating 6 - Okay. 0 out of 14 reviews" "
Rating 4 - Poor. 1 out of 14 reviews" "
Rating 2 - Terrible. 0 out of 14 reviews" "

9.6/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful room, with incredibly comfy bed, in a beautiful home! Walking distance (about 25 minutes) from the center of Bath.
Stayed 1 night in Jan 2021

10/10 Excellent

Jason

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Guesthouse
Wonderful rest here! Beautiful service & a real feeling like you were part of the family with smiles & trust
Stayed 1 night in Nov 2020

8/10 Good

Lucy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A pleasant stay
Clean and tidy/ owner very helpful and polite. Pleasant breakfast. Would stay again
Stayed 1 night in Jul 2020
Response from Dawny on 16 Jul 2020
Thank you for your welcome feedback.

10/10 Excellent

Debbie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
truly lovely place to stay
Such a lovely room, really clean and so comfortable, really lovely host too, I could not recommend this beautiful B and B more and would absolutely stay there again
Stayed 1 night in Jun 2020
Response from Dawn on 18 Jun 2020
Thank you for you lovely feedback always appreciated.

10/10 Excellent

Phil, Uk

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property kitted out really nice for a peaceful comfortable stay during difficult times.
Stayed 2 nights in Jun 2020
Response from Dawn on 18 Jun 2020
Thank you for your feedback it is very much appreciated

8/10 Good

Norman

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Bath stay
Everything was good but a very uncomfortable mattress on bed
Stayed 3 nights in Apr 2020
Response from Debbie on 6 May 2020
Sorry you found the mattress uncomfortable it is a orphapedic mattress in the room you requested,

8/10 Good

mike

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
comfortable stay
Stayed 1 night in Mar 2020
Response from Dawny on 26 Mar 2020
Thank you

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was amazing! I’m so thankful. We’ll come back the next year! Thank you so much for everything!
Stayed 2 nights in Mar 2020
Response from Dawny on 26 Mar 2020
Thank you, I look forward to your next visit to the Firs.

10/10 Excellent

Richard

Stayed 2 nights in Dec 2019

10/10 Excellent

Andrew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Immaculate
Immaculate bed and breakfase with a friendly host and had everything I needed. Very local for the hospital down the road.
Stayed 1 night in Nov 2019
Response from Dawn on 5 Nov 2019
Dear Andrew Thank you for your feedback it is very much appreciated. Best wishes Dawn

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A nice place
Lovely welcome to a lovely B&B. The room was fine but I did have a little noise from the road. Breakfast is a communal affair which was a lovely way to start the day. There were a couple of small points that could be improved on in my opinion - toiletry in the bathroom has not been refilled, cap for the tap to denote it was the hot tap was missing, there was a knot and a small crack in the original doors of the room which let in light, and the floors from the room above creak - I’m a light sleeper.
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Stayed 4 nights in Sep 2019
Response from Dawny on 7 Sept 2019
Thank you.

4/10 Poor

Verified traveller

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
Not a friendly welcome. It seemed as if our booking was forgotten by the owner (but the mistake was not communicated to us). So, we were assigned a room we did not book. We booked the King Deluxe room with separate shower and bath tub, but got a standard double room (supposed to be a single room). When claiming this, the owner told us a room with bath tub would not exist (although pictures clearly show it). We were offered a 10 pound refund, which was definitely less than the price difference between the two rooms. Overall a very disappointing experience, as we were really looking forward to the booked room.
Stayed 1 night in Dec 2019
Response from Deb on 9 Dec 2019
I am very sorry you were unhappy with your stay. The room with the bath was not available due to a problem with the bath tap.. The room you were offered was also a king room. My sincere apologies again. Manager Debbie