"I heard from an employee that the place is getting sold, therefore everyone is demotivated and confused abou job security.
No one wears name badges, no smiles, Irene took 18 minutes to check us, I had to show picture of a coffee pot on their Expedia photos to get one send to my room. Furniture old, breakfast . There is no culture of service. Rodrigo was little more cooperative after initial conflict. "
"I heard from an employee that the place is getting sold, therefore everyone is demotivated and confused abou job security.
No one wears name badges, no smiles, Irene took 18 minutes to check us, I had to show picture of a coffee pot on their Expedia photos to get one send to my room. Furniture old, breakfast . There is no culture of service. Rodrigo was little more cooperative after initial conflict. "
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Brand new hotel, great location, modern decor and fantastic Peruvian restaurant. The only let down was a lack of an outlet next to the work desk as I was there for business
Brand new hotel, great location, modern decor and fantastic Peruvian restaurant. The only let down was a lack of an outlet next to the work desk as I was there for business
Superbly located , friendly , lovely food and drinks , fabulous spa
Two members of staff , Vanessa and Marina , were so kind , warm and friendly . Wonderful people that Radisson should be proud to have on their team
Only small criticism was the the room shower was really not good but it feels harsh to criticise such a fabulous hotel based on that
Superbly located , friendly , lovely food and drinks , fabulous spa
Two members of staff , Vanessa and Marina , were so kind , warm and friendly . Wonderful people that Radisson should be proud to have on their team
Only small criticism was the the room shower was really not good but it feels harsh to criticise such a fabulous hotel based on that
Listed as 1400 check in 1200 check out in my booking. Arrived at around 1330 due to flight time, I was able to check into my room.
The night before I check out I requested for a 1300 check out so I can use my bathroom after a morning walk before I go to the airport. It was granted.
Only down side was one of the staffs in front desk not able to speak English. But they were the one who let me have a late check out. I typed in Google Translate and they said OK.
Listed as 1400 check in 1200 check out in my booking. Arrived at around 1330 due to flight time, I was able to check into my room.
The night before I check out I requested for a 1300 check out so I can use my bathroom after a morning walk before I go to the airport. It was granted.
Only down side was one of the staffs in front desk not able to speak English. But they were the one who let me have a late check out. I typed in Google Translate and they said OK.
Comfortable business stay. New hotel. Comfortable room. Staff in some areas seem to still be under training, which is understandable perhaps. Not 5* by international standards but claims to be. Minor issues that can easily be fixed by attentive management (eg no bar service after 10pm, which is silly for a mid size hotel). Breakfast service focuses more on making the tables look nice than serving guests. Immediate surrounding area is not great but a short, cheap taxi or Uber ride away are...
Comfortable business stay. New hotel. Comfortable room. Staff in some areas seem to still be under training, which is understandable perhaps. Not 5* by international standards but claims to be. Minor issues that can easily be fixed by attentive management (eg no bar service after 10pm, which is silly for a mid size hotel). Breakfast service focuses more on making the tables look nice than serving guests. Immediate surrounding area is not great but a short, cheap taxi or Uber ride away are...
Neil
Reviewed October 26, 2018Reviewed October 26, 2018
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