Faultless, the staff, especially at reception are world class in their service and attention to detail! Arrived at 0800 after night flight and immediately given a large room with terrace to get some sleep before our room was ready. Dennis in particular is one of the most helpful person I have ever come across.
Faultless, the staff, especially at reception are world class in their service and attention to detail! Arrived at 0800 after night flight and immediately given a large room with terrace to get some sleep before our room was ready. Dennis in particular is one of the most helpful person I have ever come across.
Sean
Reviewed October 28, 2018Reviewed October 28, 2018
Great location, comfortable beds and excellent customer service. We had an apartment and particular recognition should be given to the Housekeeper, whose name was May, for ensuring that our stay was comfortable and in providing an exceptional level of customer care.
Great location, comfortable beds and excellent customer service. We had an apartment and particular recognition should be given to the Housekeeper, whose name was May, for ensuring that our stay was comfortable and in providing an exceptional level of customer care.
Kamran
Reviewed November 14, 2022Reviewed November 14, 2022
Everything about this hotel was superb. Dining in and drinks at the beach / pool are expensive but you most definitely what you pay for. The staff are the best I have ever come across at any top rate hotel. My wife who has travelled extensively with British Airways as a member of cabin crew and has stayed at many top hotels rates this as the best hotel she has stayed in!!! We will be going back for our first anniversary
Everything about this hotel was superb. Dining in and drinks at the beach / pool are expensive but you most definitely what you pay for. The staff are the best I have ever come across at any top rate hotel. My wife who has travelled extensively with British Airways as a member of cabin crew and has stayed at many top hotels rates this as the best hotel she has stayed in!!! We will be going back for our first anniversary
Shak
Reviewed November 14, 2016Reviewed November 14, 2016
Staff were friendly at all places from reception to restaurant staff at breakfast to cleaning ladies - all excellent
the tech staff were so attentive- i had small issue with connection in my room - they were at room in 5 mins and fixed it
Room (Suite) was spacious - lots of room
Breakfast was great- staff were so friendly there too
Staff were friendly at all places from reception to restaurant staff at breakfast to cleaning ladies - all excellent
the tech staff were so attentive- i had small issue with connection in my room - they were at room in 5 mins and fixed it
Room (Suite) was spacious - lots of room
Breakfast was great- staff were so friendly there too
Immaculately clean. Within 5 minutes walking distance of WB World and Yas Waterpark. Yas Mall and Ferrari World about a 10 minute walk but may be too hot to walk in summer. Staff were all very friendly and helpful but especially Million on reception.
Immaculately clean. Within 5 minutes walking distance of WB World and Yas Waterpark. Yas Mall and Ferrari World about a 10 minute walk but may be too hot to walk in summer. Staff were all very friendly and helpful but especially Million on reception.
WB Hilton was an amazing stay from start to finish. The brilliant, friendly entire team, from reception through to poolside breakfast and cleaning, were all super super amazing. A special thanks goes to Mavin at poolside, who really went that extra step to look after us, pulling in additional shade umbrellas, keeping the cool boxes topped up with water and towels ready and prepped on the loungers for all five of us. We appreciated that he came forward to help us, without even being needed to...
WB Hilton was an amazing stay from start to finish. The brilliant, friendly entire team, from reception through to poolside breakfast and cleaning, were all super super amazing. A special thanks goes to Mavin at poolside, who really went that extra step to look after us, pulling in additional shade umbrellas, keeping the cool boxes topped up with water and towels ready and prepped on the loungers for all five of us. We appreciated that he came forward to help us, without even being needed to...
Fantastic trip with husband and two young kids. Excellent choice at breakfast, we upgraded once there to have dinner included which was also amazing….dessert bar is just far too tempting! Lovely pool with lots of lifeguards present. They made such an effort with my two boys too.
Room was good even though sadly not much view as looked onto Etihad stadium. Not a big deal but pool would have been nicer!
Theme park tickets were an amazing bonus…I thought we were just getting one family ticket for...
Fantastic trip with husband and two young kids. Excellent choice at breakfast, we upgraded once there to have dinner included which was also amazing….dessert bar is just far too tempting! Lovely pool with lots of lifeguards present. They made such an effort with my two boys too.
Room was good even though sadly not much view as looked onto Etihad stadium. Not a big deal but pool would have been nicer!
Theme park tickets were an amazing bonus…I thought we were just getting one family ticket for...
Fiona
Reviewed October 31, 2021Reviewed October 31, 2021
Amazing place. Staff are excellent especially Winston at breakfast. All the staff from receptionists, valet guys, restaurant staff, the pool are all amazing. The rooms are clean and spacious, the atmosphere inside and outside the hotel was absolutely perfect for us.
It will be nice though if more English speaking channels are made available.
We enjoyed our stay so much that we are already planning to go back.
Amazing place. Staff are excellent especially Winston at breakfast. All the staff from receptionists, valet guys, restaurant staff, the pool are all amazing. The rooms are clean and spacious, the atmosphere inside and outside the hotel was absolutely perfect for us.
It will be nice though if more English speaking channels are made available.
We enjoyed our stay so much that we are already planning to go back.
2nd stay at the W, the hotel is beautiful, but the staff make it special, a special shout out to the wet deck team who always go above and beyond to make the experience special, well done guys
2nd stay at the W, the hotel is beautiful, but the staff make it special, a special shout out to the wet deck team who always go above and beyond to make the experience special, well done guys
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