Breakfast, lunch, dinner served; Thai cuisine

Reviews of The Tarntawan Hotel Surawong Bangkok

4 out of 5
The Tarntawan Hotel Surawong Bangkok
119/5-10 Surawong Road, Suriyawong, Bangrak, Bangkok, Bangkok

Reviews

7.8

Good

Rating 10 - Excellent. 212 out of 792 reviews" "
Rating 8 - Good. 353 out of 792 reviews" "
Rating 6 - Okay. 153 out of 792 reviews" "
Rating 4 - Poor. 48 out of 792 reviews" "
Rating 2 - Terrible. 26 out of 792 reviews" "

7.8/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Lester

Liked: Staff & service
Need some refurbishment . Staff particularly tall receptionist n a young staff on night duty , very helpful . Some equipments need replacement .
Stayed 3 nights in Mar 2024

8/10 Good

Kenneth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have stayed here many times. I come back again and again because of the staff that is so caring and helpful. Property is older more traditional thai style. Reasonably priced for the neighborhood. Close to nightlife yet Property is set back from the main road and activity of the Patpong night market. Breakfast could be improved and have more variety but the service staff are so attentive.
Stayed 15 nights in Feb 2024

6/10 Okay

Lester

Disliked: Property conditions & facilities
Hotel equipments in bad need of replacement . Loose tap heads , table lightings etc . Aside from one staff , probably a senior member ard 40s who appears grouchy at times , most of the other members including the door attendants both day n night are pleasant n helpful .
Stayed 3 nights in Feb 2024
Response from Tarntawan team on 9 Mar 2024
Dear Khun Lester Thank you so much for having chosen our hotel. I am glad that you enjoyed the location of the hotel, however, we regret to know that we didn't meet your expectation in some areas. Your feedback has highlighted the area of improvement for our hotel, it is appreciated. Thank you for sharing your experience and we hope to see you again soon. Sincerely,The Tarntawan Hotel Surawong Bangkok

8/10 Good

Patrick

Liked: Cleanliness, staff & service
Staff helpful and glad that they honored the breakfast included in the booking unlike the last time they would charge 200 baht for a breakfast but it was written breakfast included.
Stayed 6 nights in Feb 2024
Response from Tarntawan Team on 9 Mar 2024
Dear Khun Patrick Thank you so much for having chosen our hotel.Thank you for sharing your experience and we hope to see you again soon. Sincerely,The Tarntawan Hotel Surawong Bangkok

10/10 Excellent

Paulus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel for the price, and location is very convenient
Stayed 2 nights in Feb 2024
Response from Tarntawan Team on 9 Mar 2024
Dear Khun Paulus Thank you so much for having chosen our hotel.Thank you for sharing your experience and we hope to see you again soon. Sincerely,The Tarntawan Hotel Surawong Bangkok

6/10 Okay

Daniel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, friendly staff, a bit old and basic, but a good value
Stayed 4 nights in Jan 2024
Response from Tarntawan Team on 9 Mar 2024
Dear Khun Daniel Thank you so much for having chosen our hotel.Thank you for sharing your experience and we hope to see you again soon. Sincerely,The Tarntawan Hotel Surawong Bangkok

10/10 Excellent

David

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient
Stayed 4 nights in Jan 2024
Response from Tarntawan Team on 9 Mar 2024
Dear Khun David Thank you so much for having chosen our hotel.Thank you for sharing your experience and we hope to see you again soon. Sincerely,The Tarntawan Hotel Surawong Bangkok

8/10 Good

Paulus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, safety and friendly staff 👍
Stayed 3 nights in Jan 2024
Response from Tarntawan Team on 9 Mar 2024
Dear Khun Paulus Thank you so much for having chosen our hotel.Thank you for sharing your experience and we hope to see you again soon. Sincerely,The Tarntawan Hotel Surawong Bangkok

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

8/10 Good

Maurice

Liked: Cleanliness, property conditions & facilities
Stayed 8 nights in Nov 2023

10/10 Excellent

Jacques

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service
Staff are helopful.
Stayed 3 nights in Nov 2023

8/10 Good

Lester

Stayed 3 nights in Oct 2023

10/10 Excellent

Peter, Edinburgh

Liked: Cleanliness, staff & service
Nice quite hotel near patpong and staff all polite. I always need international phone, but my fault should have checked before booking. Beakfast was adequet and the right amount. Did not like toaster and coffee some time not hot. But all in all a very nice hotel.
Stayed 6 nights in Jul 2023

10/10 Excellent

Naim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unbeatable location and value for money.
What a wonderful suite room, spacious, impeccably clean, and quiet ( no noisy traffic sounds ). Staff were consistently very professional and helpful. Delicious breakfast. Location is always important and it's wonderful to be located so close to shops, restaurants, and the Patpong night market. As well as buzzing nightlife. Not too far away is the vast Lumpini park, an oasis of calm and greenery.
Stayed 3 nights in Jun 2023
Response from The Tarntawan Hotel Surawong Bangkok on 2 Jul 2023
Dear Naim We are extremely happy to have meet your expectations and that you had a fantastic stay. Thank you for sharing your experience and we look forward to your next visit. Kind regards,The Tarntawan Hotel Surawong Bangkok

10/10 Excellent

John

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2023
Response from The Tarntawan Hotel Surawong Bangkok on 2 Jul 2023
Dear John We are extremely happy to have meet your expectations and that you had a fantastic stay. Thank you for sharing your experience and we look forward to your next visit. Kind regards,The Tarntawan Hotel Surawong Bangkok

10/10 Excellent

John

Stayed 3 nights in May 2023
Response from The Tarntawan Hotel Surawong Bangkok on 2 Jul 2023
Dear John We are extremely happy to have meet your expectations and that you had a fantastic stay. Thank you for sharing your experience and we look forward to your next visit. Kind regards,The Tarntawan Hotel Surawong Bangkok

10/10 Excellent

Naim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bang in the middle of it all
Excellent location. Excellent suite rooms, very spacious and peaceful. Spotlessly clean.
Stayed 2 nights in May 2023
Response from The Tarntawan Hotel Surawong Bangkok on 2 Jul 2023
Dear Naim We are extremely happy to have meet your expectations and that you had a fantastic stay. Thank you for sharing your experience and we look forward to your next visit. Kind regards,The Tarntawan Hotel Surawong Bangkok

8/10 Good

siang lim

Stayed 4 nights in Mar 2023

8/10 Good

Kerry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
This hotel is convenient to the Sky train and shopping areas. The hotel itself is in need of renovation as is if quite dated, the lobby and restaurant furnishings should be updated. The rooms are somewhat dark and dated. However, the prices are reasonable and the staff are pleasant and helpful.
Stayed 3 nights in Dec 2022
Response from The Tarntawan Hotel Surawong Bangkok on 15 Mar 2023
Dear, KerryIt was an absolute delight to read your review. Thank you very much for your wonderful comment, we enjoyed very much how you summarized so many things in a few sentences, covering all areas. We definitely look forward to your next visit. Warmest regardsThe Tarntawan Hotel Surawong Bangkok

10/10 Excellent

UGUR

Liked: Staff & service, amenities, property conditions & facilities
We will be bc,! Great holiday we had hotel is fab
Stayed 3 nights in Feb 2023
Response from The Tarntawan Hotel Surawong Bangkok on 1 Mar 2023
Dear UgurIt was an absolute delight to read your review. Thank you very much for your wonderful comment, we enjoyed very much how you summarized so many things in a few sentences, covering all areas. We definitely look forward to your next visit. Warmest regardsThe Tarntawan Hotel Surawong Bangkok

10/10 Excellent

UGUR

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location friendly staff and very clean hotel
Stayed 3 nights in Feb 2023
Response from The Tarntawan Hotel Surawong Bangkok on 1 Mar 2023
Dear UgurIt was an absolute delight to read your review. Thank you very much for your wonderful comment, we enjoyed very much how you summarized so many things in a few sentences, covering all areas. We definitely look forward to your next visit. Warmest regardsThe Tarntawan Hotel Surawong Bangkok

8/10 Good

Lester

Liked: Cleanliness, staff & service
Although location n staff service were great , they can improve on the toilet facilities esp functioning taps n also the TV which is not running well .
Stayed 3 nights in Jan 2023
Response from Hotel Manager on 10 Feb 2023
Dear Sir / Madam, Thank you for your value feedback, we will improving our services and hope to welcome you back again in the future.

10/10 Excellent

UGUR

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Greet location to all the bars and shops! Will definitely be stay there again
Stayed 3 nights in Jan 2023
Response from The Tarntawan Hotel Surawong Bangkok on 1 Feb 2023
Dear UGUR We are extremely happy to have meet your expectations and that you had a fantastic stay. Thank you for sharing your experience and we look forward to your next visit. Kind regards,The Tarntawan Hotel Surawong Bangkok

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always great service.
In Bangkok I always stay at the Tarntawan the service is exceptional. It's a comfortable and relaxed environment. Location in silom is very convenient. It is well maintained a and is excellent value for Bangkok. Breakfast was a bit limited compared to previous years despite how understaffed after COVID shutdown they worked very hard to give outstanding service.
Stayed 8 nights in Jan 2023
Response from The Tarntawan Hotel Surawong Bangkok on 1 Feb 2023
Dear Kenneth We are extremely happy to have meet your expectations and that you had a fantastic stay. Thank you for sharing your experience and we look forward to your next visit. Kind regards,The Tarntawan Hotel Surawong Bangkok

8/10 Good

SIGURTHOR H

Stayed 4 nights in Jan 2023
Response from The Tarntawan Hotel Surawong Bangkok on 1 Feb 2023
Dear, SIGURTHOR HIt was an absolute delight to read your review. Thank you very much for your wonderful comment, we enjoyed very much how you summarized so many things in a few sentences, covering all areas. We definitely look forward to your next visit. Warmest regardsThe Tarntawan Hotel Surawong Bangkok

6/10 Okay

Dennis

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Receptionists are unfriendly
The receptionists during the day are unfriendly. But the receptionist is better. I would not state here next time. I would rather stay at a hotel where I feel welcome.
Stayed 6 nights in Jan 2023
Response from The Tarntawan Hotel Surawong Bangkok on 10 Jan 2023
Dear ,Dennis It was with regret to learn that your recent stay was not a great one. Being a focused service hotel, we do not offer the extensive services and facilities that are offered in full-service properties. Please accept our sincere apologies for the shortfall in service you encountered. Your valuable feedback will help us to improve. Our Team Members are committed to provide great hospitality to every guest and we hope you will give us another opportunity to provide a better experience for you in the future. It was a pleasure to have you with us and we look forward to your return.Kind regards,The Tarntawan Hotel Surawong Bangkok

8/10 Good

Andrew

8/10 Good

Lester

Liked: Staff & service
Its a rustic and cosy setting. An old property , there are a few things that can be revamped eg tolilet facilities on ground level. Also menu in small restaurant can be expanded if there is a demand as some of the guests may prefer to dine in.
Response from The Tarntawan Hotel Surawong Bangkok on 28 Dec 2022
Dear, LesterWe are extremely happy to have met your expectations and that you had a fantastic stay. Thank you for sharing your experience and we look forward to your next visit. Kind regardsThe Tarntawan Hotel Surawong Bangkok

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Great serice; hotel needs refurbishment
The service is great. But this hotel is old and needs a few refurbishments.
Stayed 4 nights in Nov 2022
Response from The Tarntawan Hotel Surawong Bangkok on 19 Dec 2022
Dear valued guest We are extremely happy to have meet your expectations and that you had a fantastic stay. Thank you for sharing your experience and we look forward to your next visit. Kind regards,The Tarntawan Hotel Surawong Bangkok

8/10 Good

John, Tucson

Travelled with group
Liked: Cleanliness, staff & service
Helpful, friendly staff.
Stayed 2 nights in Nov 2022
Response from Tarntawan Surawong Hotels on 19 Nov 2022
Dear John We are extremely happy to have meet your expectations and that you had a fantastic stay. Thank you for sharing your experience and we look forward to your next visit. Kind regards,Tarntawan Surawong Hotels

6/10 Okay

Leo

Liked: Cleanliness, staff & service
Was unable to control the Airconditioner
Was unable to adjust the airconditioner room was freezing cold
Stayed 4 nights in Oct 2022
Response from Tarntawan Surawong Hotels on 13 Nov 2022
Dear Thank you for sharing the experience of your recent stay at The Tarntawan Hotel Surawong Bangkok. We regret that we have not been able to meet your expectations during your visit. This is certainly not the experience we want our valued guests to have while staying with us. Please accept my apologies and thank you for your constructive feedback. Your comment has already been shared with the hotel's management team to ensure that further improvement will be made. I hope that you will give us an opportunity to reassure you of our commitment to serving you properly during a future visit. Sincerely,The Tarntawan Hotel Surawong Bangkok

6/10 Okay

peter

Liked: Cleanliness
Entertainment area, a few shopping malls nearby, morning market and street food available at night.You can get most things in the surrounding areas. Convenient for a tourist without travelling distances.
Stayed 27 nights in Aug 2022

10/10 Excellent

Geoffrey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice cozy place.
Stayed 4 nights in Jun 2022

4/10 Poor

Yew Teck

Stayed 5 nights in Jun 2022

8/10 Good

Patrick, Orlando

Liked: Cleanliness, staff & service
Disliked: Amenities
Great location and good price. Hotel is a little old but definitely vapue for ur money
Stayed 2 nights in May 2022
Response from The Tarntawan Hotel Surawong Bangkok on 18 May 2022
Thank you very much and we hope to see you back here soon.

10/10 Excellent

Nathaniel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Big room
Big room a bit old but friendly stuffs.Very clean excellent cleaning service.
Bedroom
Bathroom
Stayed 5 nights in Apr 2022
Response from The Tarntawan Hotel Surawong Bangkok on 28 Apr 2022
Thank you so much, we hope to see you back here soonest.

6/10 Okay

Kerry

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Mar 2022
Response from The Tarntawan Hotel Surawong Bangkok on 28 Apr 2022
Thank you for your review.

6/10 Okay

Albert

Liked: Cleanliness, room comfort
Memories of Si Loms older glory
CONs - I arrived early and was held to wait some hours in the non A/C-d lobby until 2PM checkin ....these days hotels are not usually fully booked so I don't get why they did that. There was a noise next to my bed that was not very helfull to sleep but I was not able to switch it off. Lighting in the room was not sufficient and one lamp didnt work (which did not help to improve that). My view was a grey concrete wall. Also not helpful. From the pics I had a different expectation. Overall a bit run-down with old interior but some stylish classy elements in the room that give an idea of better times of this place. Pricey laundry. From the representation I had a manior-like expectation, but it turned out to be a backyard/backalley type of building. PROs - location pretty nicely in Silom. The hotel itself and the area pretty old-fashioned. Seems like they have frequent guests who stay there long time and they became part of the lobby bar furniture. Good and easy to use wifi. The room was clean and I was not ashamed of bringing company as long as they didnt open the curtains. Had good sleep and no noisy surprises.
Stayed 3 nights in Feb 2022
Response from The Tarntawan Hotel Surawong Bangkok on 28 Apr 2022
Dear Albert, Thank you for your kind reviews, we have noted on your comments and discussion among our senior team members for the improvement. We hope you will give us another chance on your next visit Bangkok.

6/10 Okay

Yew Teck

Liked: Cleanliness, amenities
Just as per normal.
Stayed 11 nights in Dec 2021
Response from Seksan B. on 22 Jan 2022
Thank you for your reviews.

8/10 Good

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Looking slightly dated but still worth it...
Pleasant stay here, have used before, its beginning to look a little old now but still clean & tidy. The bed was very comfortably. Good area. close to the night market if that's you're thing. I stayed towards end December 21, things just opening up.
Stayed 2 nights in Dec 2021
Response from Hotel Manager on 29 Dec 2021
Thank you so much for your stayed and reviews, we hope to see you again here shortly.

10/10 Excellent

Eric

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Home away from home
Excellent, I stay there many times?
Stayed 2 nights in Dec 2021
Response from Hotel Manager on 16 Dec 2021
Thank you so much and hope to see you back here soon.

10/10 Excellent

Steve

Liked: Staff & service, property conditions & facilities, room comfort
All good
Stayed 3 nights in Nov 2021
Response from Hotel Manager on 16 Dec 2021
Thank you very much for your kind review.

10/10 Excellent

Steve

Stayed 1 night in Nov 2021
Response from Hotel Manager on 16 Dec 2021
Thank you very much.

2/10 Terrible

Michael

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty rooms overlooking slum housing project. Unhelpful front desk staff refused every request. Avoid this hotel like the plague.
Stayed 5 nights in Nov 2021
Response from Hotel Manager on 16 Dec 2021
So sad to here that, team are informed and training will be done. Thank you for your comments and apologies for what happened. We will correct and improve these issues.

8/10 Good

Su

Stayed 2 nights in Nov 2021

2/10 Terrible

Verified traveller

Disliked: Staff & service, amenities
Stayed 28 nights in Apr 2021
Response from Thanadon Tibkham on 2 Jun 2021
Thank you for staying with us and appreciated your review Krub.

8/10 Good

Stephen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value
Stayed here several times. I was offered an upgrade. Staff friendly and helpful. Breakfast was fine. Hotel is in a convenient position
Stayed 3 nights in Mar 2021
Response from Thanadon Tibkham on 8 Apr 2021
Thank you for staying with us and appreciated your value comments, which will share to our team for their further encouragement. We looking forward to welcome you back again in the near future Krub.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
It is a very old hotel. I had a corner suite and the air-conditioner took many.. many hours to cool the room. The good news is it managed to keep steady temperature once it reached 24c
Stayed 1 night in Apr 2021
Response from Thanadon Tibkham on 5 Apr 2021
ในนามทีมงานโรงแรมเดอะทานตะวันสุรวงศ์ ขอขอบคุณที่ท่านมาใช้บริการ และยินดียิ่งสำหรับความคิดเห็นของท่าน เราหวังเป็นอย่างยิ่งว่าจะมีโอกาสได้รับใช้ท่านอีกในอนาคตอันใกล้นี้ ครับ

10/10 Excellent

Donald

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2021
Response from Thanadon Tibkham on 16 Mar 2021
Thank you and appreciated your feedback Krub