Outdoor pool, pool umbrellas, pool loungers

Reviews of Shama Petchburi 47 Bangkok (Former Amari Residences Bangkok)

4 out of 5
Shama Petchburi 47 Bangkok (Former Amari Residences Bangkok)
36 Soi soonvijai, New Petchburi Rd 47, Bangkapi, Huaykwang, Bangkok, Bangkok

Reviews

8.8

Excellent

Rating 10 - Excellent. 70 out of 127 reviews" "
Rating 8 - Good. 38 out of 127 reviews" "
Rating 6 - Okay. 12 out of 127 reviews" "
Rating 4 - Poor. 3 out of 127 reviews" "
Rating 2 - Terrible. 4 out of 127 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Lauren

Liked: Cleanliness, amenities, property conditions & facilities
Great if you need a place close to the hospital
Stayed 6 nights in Mar 2024
Response from Ongkarn on 2 Apr 2024
Dear Lauren,Thank you very much for taking the time to complete the online guest questionnaire following your recent stay at the Shama Petchburi47 Bangkok. It was indeed a pleasure to learn that you thoroughly enjoyed your stay with us.Your kind compliments have been passed on to my fellow Team Members. At Shama, special emphasis is placed on staff training and it is always rewarding when guests voice their appreciation.Thank you again for sharing your experience. We look forward to the pleasure of welcoming you back in the near future.Yours sincerely,Ongkarn WongkamphonHotel ManagerShama Petchburi47 Bangkok

10/10 Excellent

Mohamed, Male

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
This is a property solely for Bangkok hospital related customers, very i deal for medical purpose, nothing other then that, but bit expensive, mostly 200 plus. But for the purposes its fine, property is fine, I am happy to pay considering the location.

6/10 Okay

Donald

Liked: Room comfort
Reno
At the time we arrive the hotel was under renovation, as the hotel entrance was from the side and not clearly marked. The reception desk was on the 2nd floor in an apartment.
Stayed 12 nights in May 2022

6/10 Okay

Moin

Travelled with family
Stayed 1 night in Mar 2022

4/10 Poor

LIANG SEAH

Liked: Cleanliness, amenities, property conditions & facilities
No limousine to fetch from airport. Called up the hotel to cpme and pick me up, charged me baht 1,500 and pcr test charged me baht 2,500 Normally charges is aroind baht 2.000. When I depart to go to airport by taxi, the meter is only baht 190. Bad experience. Wonder how many tourist staying at this hotel will exprience this
Stayed 1 night in Dec 2021

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Oct 2021

8/10 Good

David, Chiang Mai

Travelled with partner
Liked: Cleanliness
Good choice if you are using nearby Bangkok Hospital. Food better at Buttercup than hotel restaurant. Minor damage on tables, etc that should be repaired and probably will when economy gets better.
Stayed 5 nights in Jun 2020
Response from Thomas on 6 Jul 2020
Dear Mr David, Greetings from the Amari Residences Bangkok and thank you very much for having taken the time to post a review following your recent experience in our hotel. We are happy to read that you overall had a satisfying experience with us and you appreciated the food at the Buttercup restaurant. In addition, your added comments in regards to the damage have been duly noted and will be addressed accordingly. With this in mind, we once again thank you. Best regards Thomas Ehrhart General Manager Amari Residences Bangkok

8/10 Good

Colin

Business traveller
Liked: Cleanliness, room comfort
Stayed 1 night in Mar 2020
Response from ET on 23 Mar 2020
Dear M Colin, Greetings from Amari Residences Bangkok. Thank you very much for your encouraging rating. We look forward to have another opportunity to welcoming you back in the future. Best regards Thomas Ehrhart General Manager

10/10 Excellent

MYO, Singapore

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very good to stay 3 night. will come back again. breakfast good. room are very good. staff are very friendly.
Stayed 3 nights in Jan 2020
Response from Reservations on 26 Jan 2020
Thank you

10/10 Excellent

Urs

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
best service
Amazing
Stayed 1 night in Jan 2020
Response from Reservations. on 23 Jan 2020
Thank you for good commend.

8/10 Good

Ingemar

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2019
Response from Amari Residences Bangkok on 20 Dec 2019
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Mbakise

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modern classic hotel. Very clean and well maintained. Very friendly staff. The rooms are spacious. Breakfast is good. The rooftop pool tops it all. I highly recommend it.
Stayed 1 night in Nov 2019
Response from Amari Residences Bangkok on 26 Nov 2019
Thank you for a good comment.

10/10 Excellent

Mbakise

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2019
Response from Amari Residences Bangkok on 26 Nov 2019
Thank you for a good comment.

10/10 Excellent

Tomcy, Hong Kong

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big room. I like the sunshine in the room in the morning. However it is far from city center and BTS station, take longer time for transport
Stayed 5 nights in Nov 2019
Response from Amari Residences Bangkok on 26 Nov 2019
Thank you for a good comment

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent treatment by all staff members. They made us feel at home. They helped us to secure taxis and other helps so that we could easily get around.
Stayed 3 nights in Oct 2019
Response from Amari Residences Bangkok on 26 Nov 2019
Thank you for a good comment.

10/10 Excellent

Bitten

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Oct 2019
Response from Amari Residences Bangkok on 26 Nov 2019
Thank you for a good comment.

8/10 Good

Moin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019
Response from Porntip P on 10 Oct 2019
Thank you for rating us on Expedia and looking forward to welcoming you again on your next trip to Bangkok!

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
They forced you to buy the breakfast for the entire stay or it would be more expensive at the restaurant They didn’t honor the 30% discount from expedia.
Stayed 3 nights in Aug 2019

6/10 Okay

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Business trip
Location was ok for my business trip working at the hospital. Not a convenient location ofherwise. Service was mostly friendly. The hotel advertises on their website complimentary shuttles for the train and mall, but they only offered a shuttle to go two blocks to the hospital. "Free area shuttle within 100 meters" true, but who needs a 100m shuttle. You will have to walk 100m just getting around the hotel. "Free shopping center shuttle" - nope. "Free train station pick-up" - nope. Hotels.com should remove those on the hotel listing. Had a roach in my room 4 days in a row, they were dead or dying so they are doing something to control pests. It was the start of the rainy season and I was only on the second floor so bugs are inevitable in Thailand. If bugs bother you, book or ask for a higher floor room (true for most hotels in Bangkok).
Stayed 8 nights in Jul 2019
Response from Porntip P on 15 Aug 2019
Dear Anonymous, Thank you for choosing Amari Residences Bangkok and for reaching out to us on Hotels.com. First and foremost, we are very happy that our location near Bangkok Hospital was suitable for your travel requirements. Regarding our shuttle service, the reason why we have to offer this to Bangkok Hospital (which is indeed very close and a 5-minute walking distance from us) is to cater to guests who are undergoing some more serious or surgical treatments at Bangkok Hospital that may require them to be on a wheelchair or not in the best state to walk. Unfortunately, we are unable to offer this service to the nearest skytrain or underground train station due to the fact that the traffic on the route there and back can be quite unpredictable which would affect with shuttle bus schedules. We are also very sorry to hear about the pests you found as a result of rainy season, please be rest-assured that we have informed the housekeeping department for further improvements as providing and clean and warm home away from home for our guests is our number one priority. Hope to have the opportunity to welcome you again when you next return to Bangkok! Warm Regards, Porntip Pibarnwong Hotel Manager

10/10 Excellent

ArjunMenon, Ernakulam, Kerala, India

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This has been a home away from home for me over the last 6 years. The warm and friendly staff and management just make you feel at home. Will always stay here. Highly recommended.
Stayed 11 nights in Apr 2019
Response from Porntip P on 1 Aug 2019
Dear ArjunMenon, Thank you for choosing Amari Residences Bangkok and for taking the time to leave such a positive review! We are delighted that we are your home away from home in Bangkok and that the warm customer services we provide really made a lasting impression on your stay. Looking forward to welcoming you again on your next visit! Warm Regards, Porntip Pibarnwong Hotel Manager

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My fav hotel in Bkk. Location could be better but everything else is great.
Stayed 1 night in May 2019
Response from Porntip P on 22 May 2019
Thank you for choosing us and for taking your time to share your experience! We are very happy to hear that you had a wonderful stay and look forward to welcoming you again in the future.

8/10 Good

witoon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A towers is old.
Stayed 1 night in May 2019
Response from Porntip P on 16 May 2019
Dear witoon, Thank you for choosing Amari Residences Bangkok and for taking the time to reach out to us. We are happy to hear that you had an overall pleasant stay and regarding your comments, we are in the process of refurbishing our rooms and public areas to give our guests a fresh and new experience at the property. Looking forward to welcoming you again in the future!

8/10 Good

Yulia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019
Response from Porntip P on 23 Apr 2019
Thank you for choosing Amari Residences Bangkok as your preferred choice and for sharing your rating. We look forward to welcoming you again in the future!

4/10 Poor

Sam

Travelled with group
Disliked: Cleanliness, amenities
They need to clean moldy bathroom no towels bad room service they don't even make your bed .
Stayed 3 nights in Apr 2019
Response from Porntip P on 1 May 2019
Dear Sam, Thank you for choosing Amari Residences Bangkok and for taking the time to reach out to us. First and foremost, we profusely apologise for the inconvenience you have experienced during your stay. We have alerted the housekeeping department about your comments regarding the towels and bed linens to ensure that this does not occur again. We have a green card for guests to place on the bed if they do not need their linens to be changed everyday but if the green card is not placed on the bed, then the standard is that we would automatically change the linens. If this was not the case, we do apologise again and would like to rest assure that appropriate actions have been taken to prevent this from occurring again in the future. Hope that when you next visit Bangkok, you give us another change to redeem ourselves and prove that your recent experience was not in line with our usual high standards.

2/10 Terrible

Verified traveller

Disliked: Staff & service, room comfort
Disclaimer! Terrible experience!
I made the reservation for my family from 10-13/03/2019. I booked the TWO BEDROOMS SUITE fully payment.they were very angry for the room they got!How come your staffs gave them 2 SEPARATE ROOM which were far to each other instead of the 2 bedrooms suite!? It was not what I paid for! 1 of my family member is temporary disabled so the others were really hard to take care of her during their stay!Your staffs told them that THE HOTEL DON’T HAVE ANY ROOM LIKE THEY MENTIONED IN THE BOOKING(2 BEDROOMS SUITE)?So they gave them 2 separate room after letting them wait for almost 2 hours! The check in time is 2-3PM right!? They had been waiting till near 5PM &still didn’t have the room for them?And the rooms were not what they expected! Your staffs (the male receptionist) is Untrustworthy & Unprofessional at all!I called up& a guy picked up the phone,I asked him if your hotel have the TWO BEDROOMS SUITE, he answer “our hotel DO have” & then he said that the receptionist just asked my family to wait for “only 15 min” but they didn’t want to wait & they just took whichever available rooms! It sounds really FUNNY! It doesn’t make sense at all! Do you think it’s true that they couldn’t wait just “15 min”!?I don’t believe that your hotel could treat customers like that! it’s terrible! I told him I need the clear explanation&please get back to me via my email & he said that he’ll get back to me ASAP. so? 1 week passed, nobody gets back to me!
Stayed 2 nights in Mar 2019

8/10 Good

TADAHIRO

Liked: Cleanliness, room comfort
Stayed 2 nights in Mar 2019
Response from Porntip P on 21 Mar 2019
Thank you for choosing Amari Residences Bangkok and for rating us!

6/10 Okay

TADAHIRO

Liked: Room comfort
Disliked: Staff & service
Stayed 3 nights in Mar 2019
Response from Porntip P on 21 Mar 2019
Thank you for choosing Amari Residences Bangkok and for rating us!

2/10 Terrible

Sam Phuong

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Untrustworthy!
I have reservation for a 2 bedrooms suite but when my family came and did check in, the staffs said that there is no 2 bedrooms suitein their hotel and just gave them 2 studio rooms !! It’s crazy !! RIDICULOUS! I booked it and made the fully payment for the 2 BEDROOMS SUITE but finally what did they give to my family???? Unbelievable that the big hotel will do like this ! UNTRUSTWORTHY! BAD HOTEL !
Stayed 3 nights in Mar 2019
Response from Porntip P on 21 Mar 2019
Dear Sam Phuong, Thank you for choosing Amari Residences Bangkok and for taking the time to reach out to us on Expedia. First and foremost, we would like to profusely apologise for the inconvenience you have experienced during your stay. We have investigated this issue with the related departments and found that due to the high occupancy during the period you checked in, the Two Bedroom Suite you have booked was not yet ready upon the time of your arrival and would have required waiting for approximately another hour before being in the best condition to accommodate our guests. The alternative that our team offered to enable you to check in straight away was therefore offering two studio rooms. We do apologise if this was not communicated clearly and hope that on your next visit to Bangkok, you give us another chance to redeem ourselves and prove that your recent experience was not in line with our usual high standards.

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient and friendly
Very friendly staff and large rooms. Comfortable and very convenient for the hospital. The good was great in Buttercup
Stayed 1 night in Feb 2019
Response from Porntip P on 21 Feb 2019
Derar Susan, Thank you for choosing Amari Residences Bangkok and for taking the time to review us! We are very happy to hear that you had a pleasant experience and that you liked the guest room you stayed in. Our team will also be very excited to hear about your kind comments on their warm services!

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Staff & service
Taxi to hospital, but stay on a train line
If you are going to the airport from here it will b difficult. You have little negotiating room on price because of area. You say yes or you are stuck.
Stayed 2 nights in Dec 2018
Response from Porntip P on 7 Jan 2019
We would like to thank you for choosing Amari Residences Bangkok and for taking the time to reach out to us. It is very unfortunate that you had difficulty catching a taxi to the airport. Please be rest-assured that our team continuously try their utmost best to negotiate with taxis on behalf of our guests as guest satisfaction is our top priority. We hope to see you again when you next visit Bangkok!

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice large rooms with bedroom, kitchen and a large table. Location isn't super convenient (Airport link rail is close, but its station isn't), but if you're getting a taxi to the airport then it's fine.
Stayed 1 night in Dec 2018
Response from Porntip P on 2 Jan 2019
Thank you for taking the time to review us and for choosing us as your preferred choice! We feel delighted to read that you had a pleasant experience and that you liked the room you stayed in. Looking forward to welcoming you again in the future!

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is situated on a back road which leads to a major hospital so it gets busy but once inside you can’t hear the traffic. The staff did an excellent job and were very polite and helpful. Restaurants are good and the food is excellent. The only drawback is the buffet breakfast which never changed. Overall I would give 9.5 out of 10
Stayed 10 nights in Dec 2018
Response from Porntip P on 2 Jan 2019
Thank you for choosing Amari Residences Bangkok and for taking the time to review us! We are very happy to hear that you had a pleasant stay and that the warm services provided by our team had a positive impact on your experience. Regarding your comments about our buffet breakfast variety, we have passed this message onto the Food & Beverage Department for further consideration. Looking forward to welcoming you again on your next visit to Bangkok!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, spacious, quiet, tasty food - and they upgraded my room!
Stayed 2 nights in Dec 2018
Response from Porntip P on 18 Dec 2018
Thank you for choosing Amari Residences Bangkok and for taking the time to review us! We are very happy to hear that you had a wonderful experience and look forward to welcoming you again in the future. Warm Regards, Porntip Pibarnwong Hotel Manager

10/10 Excellent

Mubarak

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Dec 2018
Response from Porntip P on 11 Dec 2018
Dear Mubarak, Thank you for choosing Amari Residences Bangkok as your preferred choice and for the kind rating. It is wonderful to hear that you had a good experience and we look forward to welcoming you again. Warm Regards, Porntip Pibarnwong Hotel Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2018
Response from Porntip P on 28 Nov 2018
Thank you for your kind feedback and looking forward to welcoming you back in the future! Warm Regards, Porntip Pibarnwong Hotel Manager

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I feel like I underpaid for my stay!
The service staff and restaurant staff was amazing! They are always willing to help. They helped us wave down taxis in the area. When the taxis' refused to use the meter, they told them to leave. Never ever get into a taxi that isn't willing to turn the meter on. They generally charge 2 to 3 times the amount. The breakfast buffet has a wider selection of local food than other hotels breakfast buffets, which I really liked. If I were to come back to Bangkok I would stay here. My room was spacious and bright. Very clean
Stayed 2 nights in Nov 2018
Response from Porntip P on 21 Nov 2018
Dear Shannon on, Thank you for choosing Amari Residences Bangkok and for taking the time to review us! We are very happy to hear that you had an overall good experience at our hotel and that the services we provide made your stay memorable. It is also wonderful to read that you enjoyed our buffet breakfast and the guest room you stayed in. Looking forward to welcoming you again in the future! Warm Regards, Porntip Pibarnwong Hotel Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018
Response from Porntip P on 28 Nov 2018
Thank you for choosing Amari Residences Bangkok as your preferred choice and looking forward to welcoming you again in the future! We feel very happy to see that you had an overall pleasant stay. Warm Regards, Porntip Pibarnwong Hotel Manager

8/10 Good

Bob, Hong kong

Liked: Staff & service, property conditions & facilities, room comfort
Great location near Bangkok hospital with friendly helpful staff.
Stayed 7 nights in Aug 2018

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bangkok hidden gem.
This place was great. All the staff was so nice to us. Rooms were spotless, and wireless worked great. Ate at Buttercup cafe on site, wonderful food and service. Will return on my next visit.
Stayed 1 night in Aug 2018

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing staffs and hotel
Very clean and spacious hotel. Staffs are very professional, nice and honest. This hotel locate across street from Holiday In Express. I am highly recommend this hotel.
Stayed 1 night in Jun 2018

10/10 Excellent

Khaled Alnawwah, Kuwait

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I give the hotel 5 from 5
Stayed 8 nights in Apr 2018

10/10 Excellent

KHALED ALNAWWAH, KUWAIT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I arrived at the hotel after 8 pm and they were waiting for me and greeted me with smile and hospitality with a refreshing drink. They welcomed us and then they called me up to the room that was assigned to me and to me. Everything was ok and better than the previous time I felt that I did not leave my house. They are excellent and I recommend staying at this hotel.
Stayed 7 nights in May 2018

8/10 Good

Kambiz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good
good location near bangkok hospital . good in general
Stayed 4 nights in Mar 2018

6/10 Okay

Alissa, Canada

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Just OK - wouldn't stay again
The hotel is quite run down (lots of mould in the shower, smelled of cigarette smoke, dated/cheap furniture). The restaurant was not good food. Maybe it's good if you're getting an operation at the hospital, but we would never recommend tourists to stay at this hotel. The staff were nice, but not overly helpful. They informed us pretty quick that there were "a lot of arab guests" at the hotel which made us confused why they were telling us that at all. The internet was down when we arrived but they remedied the situation immediately.
Stayed 1 night in Feb 2018

10/10 Excellent

Ghassan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2018

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
Great place to stay although quite a long way from the main places to see and do things. Room was very comfortable.
Stayed 2 nights in Jan 2018

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Regular Customer
My go to place when staying in Bangkok, friendly staff, large rooms and clean. Everything I need.
Stayed 6 nights in Jan 2018

8/10 Good

Mubarak

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2017

10/10 Excellent

diane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and confortable hotel
A nice and confortable hotel with very friendly and helpful stay always ready to help you. Rooms are big and well equipped. Breakfast buffet is good with a large choice . The gym is well equipped too with a nice view over the city. Very handy location near hospital.
Stayed 2 nights in Aug 2017