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Reviews of Golden Pearl Hotel

3.5 out of 5
Golden Pearl Hotel
Sukhumvit Soi 101/1,Sukhumvit, Rd,Prakanong, 69, Bangkok, Bangkok Province

Reviews

7.6

Good

Rating 10 - Excellent. 18 out of 79 reviews" "
Rating 8 - Good. 36 out of 79 reviews" "
Rating 6 - Okay. 19 out of 79 reviews" "
Rating 4 - Poor. 3 out of 79 reviews" "
Rating 2 - Terrible. 3 out of 79 reviews" "

8.2/10

Cleanliness

8.0/10

Staff & service

6.6/10

Amenities

7.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

mingqing

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room/Hotel
Easy to locate along main road, easy access via bts. Fast quick reception service thou a small desk of 1.
Stayed 1 night in Jan 2021
Response from FRont Team on 4 Feb 2021
Dear Mingqing, Thank you for your comment and stay with us. Hope to see you again. Best regards,

8/10 Good

cheryl

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Give
Clean and tidy nice hotel
Stayed 27 nights in Mar 2020

10/10 Excellent

Jarkko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

10/10 Excellent

CHUA

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short BKK trip
Very good although it was only due one night
Stayed 1 night in Dec 2019

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
I stayed in One bed suite.Good location being 200 metres from main Sukhumvit Rd and a 5 to 10 min walk to BTS Punawitti station, outside all within 5 mins or so is street foods, massage, new shopping centre. The small roof top pool and gym are on the sister building 20 metres from residence entrance. Spent more time than usual in room this trip so watched tv...not up to much...one movie channel for English speaking and a couple of news channels, this proved to be inadequite. The kitchen is ok ...2 electric hob rings and a microwave and fridge. The bathroom has a sit in not lie down bath with a shower over the bath enclosed by another bug bear of mine a shower curtain, why, especially Thailand do they have a bath...surely its gotta be a walk in shower. I have stayed here before several years ago....it was as I remembered except there are no views from room and the views from the pool have been impaired by the developments all around. The staff are excellent and cleanliness is apparenr throughout the property these factors do make up somewhat for the negatives , tv, shower, views, but for me not enough, I would stay again but only for a night or 2.
Stayed 10 nights in Sep 2019

8/10 Good

Jack, Hong Kong

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent hotel at reasonable price. Good choice of restaurants nearby.
Stayed 1 night in Dec 2018
Response from Rin on 21 Apr 2019
Dear Valued guest, Thank you for taking the time to share your feedback, we are glad that you have enjoyed your stay with us. Hopefully, we will have an opportunity to service you again in the future. Yours Sincerely, Vittavin Tanasuk General Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Toilet flood whenever you bath, staff got engineer to repair but still flooded the next day when we bath again .
Stayed 3 nights in Jan 2019
Response from Rin on 30 Jan 2019
Dear Sir/ Madam, Greetings from Golden Pearl Hotel Bangkok! First of all I would like to thank you for staying with us, and for sharing your feedback. I am sorry that you have experienced inconveniences during your stay. Further to your feedback of room condition, I have shared this feedback with our team to solve this problem accordingly. Thank you again for your feedback and hopefully you will give us a chance to service you again in the future. Yours sincerely, Vittavin Tanasuk General Manager

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay at Golden Pearl Hotel in Bangkok, Thailand
I originally booked my room in Jun 2018 and was told the room would cost us 62000 Thai Baht. The hotel contacted me in October, 2018 to inform me they had charged me too much. The room ended up costing me 315 Euros. That was quite a savings. All of the staff who we met were very kind and tremendously helpful.
Stayed 6 nights in Jan 2019
Response from Rin on 17 Jan 2019
Dear Mr, William, Greetings from Golden Pearl Hotel ! First of all, I would like to say thank you for staying with us, and your warm words of compliments to my team. We are glad to learn of the favorable experiences you have encountered during your stay with us. We look forward to welcoming you back again in the near future. Warmest regards, Vittavin Tanasuk General Manager

8/10 Good

Muhamad razny

Liked: Cleanliness, staff & service, room comfort
Nice
No water heater , room is clean and perfect but hopefully can invite friends over without paying for extra 600 baht per person overall it is a good place to stay
Stayed 3 nights in Dec 2018
Response from Rin on 23 Jan 2019
Dear Muhamead Razny, Greetings from Golden Pearl Hotel! First of all I would like to thank you for staying with us, and your warm words of compliments to my team. We are glad to learn of the favorable experiences you have encountered during your stay with us. I do apologize that you have experienced inconvenience concerning water heater, I have shared this feedback with Engineering department to solve this problem. Hopefully, you will give us a chance to service you again in the future. Yours sincerely, Vittavin Tanasuk General Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are friendly! Overall it is a good hotel to stay in!
Stayed 1 night in Jan 2019

8/10 Good

Rob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018

8/10 Good

Eric

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jun 2018

6/10 Okay

Alice, Sydney

Liked: Staff & service
Disliked: Cleanliness
OK for a short Stay
I stayed at this hotel for a short business trip, and for all intents and purposes it was OK. The staff were helpful, and one of the doormen was exceptionally quick to assist with anything. However, there are some small details that would make me explore other options next time I'm in Bangkok. E.g. the water in my shower was either extremely hot or extremely cold, it wasn't possible to get a good balance. Additionally, regardless how strategically I placed the shower curtain, water leaked all over the bathroom. The water in the kitchen sink and bathroom basin were both only cold. The air-conditioning is really loud, so if you're a light sleeper it might annoy you. There was a jumping bug on my bed, so I just wonder where there might be more. The wifi router was unstable, and i complained in the evening. After 12hrs it still wasn't fixed. The next morning I informed them again, and the situation could've been handled better instead of disturbing me again. The room service order was wrong, and instead of correcting it they told me if i wanted what i ordered, it would take "a very long time because they're very busy". The sheet changing policy seemed inconsistent, and isn't stated anywhere clearly that I could see. On my third day it wasn't changed. Even though the room offered a small kitchen, no pots/pans, bowls, or cutlery are provided.
Stayed 3 nights in Apr 2018

8/10 Good

King-tat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2017

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Generally clean, but the wardrobe were broken and no toothbrush in place, likely the housekeeping forget to provide while they clean the room before, for casual staying is fine.

6/10 Okay

vrr, ipoh

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
best hotel if going to bitec.
best way to bitec. udomsuk skytrain only 10 baht. 5 minutes. 5-10 min walk to bitec from bangna station. skytrain is super and clean on time.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

kofpop, singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Very polite staff who could communicate well in English. Nice and big rooms but location is about 15 mins walk away. Recommended if you know your way around the area.

10/10 Excellent

Kofpop, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Hotel
Excellent experience at my 1st stay here. Surprisingly given a free upgrade to the suite, which was huge. Staff were all competent in English and were very friendly. Location is away from the main Bangkok area though, which may not be suitable for everybody. Nearest train station is about 10 mins walk away, though they do provide a shuttle service at 50THB. No nearby shopping malls within walking distance, any train journey to main parts of Bangkok is about 20 to 30 mins away. Airport is about 30 mins away.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Golden Pearl
Very welcoming staff. Near to bts station and supermarket.

6/10 Okay

MAK, HK

Liked: Cleanliness, staff & service, property conditions & facilities
Reasonably good choice
Taxi drivers do not know this hotel, must show them address written in Thai. Less than 300 Baht to or from airport by taxi. Free shuttle service to BTS makes going around convenient. Clean room. Nice little restaurant, decent food and good service. Most hotel staff friendly and polite. Wi Fi signal in room not strong enough. Split type air cond. installed too close to the bed a bit noisy, otherwise quite quiet most of the time. Overall, good for its price.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Nice decoration but better bring amenities
Good: servies, hotel decoration, room is clean & spacious. But lac of amenities and the shower gel smell so strange, wifi are not good at bedroom but no problem at living room.

10/10 Excellent

allen, United States

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Outstanding, nice pool and gym; Value: Reasonable; Service: very friendly; Cleanliness: Immaculate; I ahve stayed here before and would stay here again

8/10 Good

Jon, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, good for families
A great hotel for the price! We had a suite - bedroom + living room and kitchen. Great for us and our 2 little kids. The rooms and swimming pool were clean, staff were helpful. About a 10 minute walk from McDonalds, Starbucks and the closest BTS (metro) station. But the hotel can provide a FREE shuttle if you ask.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly Hotel
Very noisy at the moment due to renovations of a new restaurant just below our bedroom. But beware every Friday they let a photographer into the hotel where they use the swimming pool to take photos of half naked Thai girls. Which is so wrong when you pay for the privilege of the pool you feel like you can't go up there. And especially when there are children using the pool. The restaurant staff are fantastic and friendly and the doormen works really hard. The cleaners are really nice too.

6/10 Okay

SAKINA

Disliked: Cleanliness, staff & service
Worst hotel experience. Would not recommend and will never return!

8/10 Good

Jarmo, Singapore

Liked: Cleanliness, staff & service
Facilities: Typical; Value: Affordable; Service: Professional; Cleanliness: Faultless;

8/10 Good

??????

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ที่พักสะดวกใกล้แหล่งชุมชน
Stayed 1 night in Apr 2024

4/10 Poor

Mizutani

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
キッチンは有るものの食器類は全く無くお飾りのキッチンだった。 洗濯/乾燥機が有るということで予約したが、部屋にはなく他の宿泊客との共有スペースに有り、コイン式で1回日本円で400円と高くがっかりした。 長期滞在には、向かないと思う。
Stayed 27 nights in Feb 2024
Response from Narinthor B. on 21 Mar 2024
Greeting from Golden Pearl Hotel ,Sukhumvit 101/1.Thank you for reviewing the room. We are happy to serve you throughout your stay. First of all, I would like to clarify the details:1. If the guest wants to cook food notify the front desk to arrange cooking sets and food in the room2.Washing machine there are no clothes in our room. But there is a laundry room. Use a coin-operated dryer instead.If this stay is not convenient The hotel accepts the suggestion and apologizes for any inconvenience on this occasion.

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
良かったです
総合的には快適でした。 エアコンが効きすぎて、設定温度を上げても寒かったです。 日本語を話せるスタッフはいませんでした。
Stayed 2 nights in Mar 2020

10/10 Excellent

Yu Ching

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020

6/10 Okay

Verified traveller

Liked: Staff & service
Stayed 3 nights in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort
น้ำในห้องน้ำเบามาก
Stayed 1 night in Oct 2019

8/10 Good

KEUMSOO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2019

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
호텔은 전반적으로 괜찮습니다. 다만 BTS역까지 좀 걸어야 하는게 흠입니다.
Stayed 4 nights in Aug 2019

10/10 Excellent

Verified traveller

Travelled with family, Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
我每年都來泰國，每年必來這裡租住，服務超好貼心，價錢相宜，鄰近商場和BTS站，超級方便，附近食肆有不錯的食物供應
Stayed 7 nights in Jul 2019

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
性比價高的酒店
房間乾淨，員工親切有禮貌，主動幫助客人
Stayed 4 nights in Jul 2019

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Amenities
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Günstige Lage für unsere Bedürfnisse und gute Anbindung an öffentlichen Verkehr...in der Umgebung ist ein Einkaufszentrum und es gibt ausreichend Gaststätten
Stayed 4 nights in Apr 2019
Response from Rin on 13 May 2019
Dear Valued Guest, Greetings from Golden Pearl Hotel Bangkok! Thank you for taking the time to share your feedback, we are glad that you have enjoyed your stay with us. Hopefully, we will have an opportunity to service you again in the future. Yours Sincerely, Mr Vittavin Tanasuk General Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
깨끗한 호텔
호텔은 깨끗하고 직원들의 미소 띤 얼굴은 기분좋게 한다. bts역이 한 10분~15분 거리이다. 전반적으로 마음에 드는 호텔이다.
Stayed 5 nights in Apr 2019

10/10 Excellent

TAKAKO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
綺麗で親切。
綺麗で皆さん親切な方ばかりでした。
Stayed 3 nights in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
พนักงานดีมาก
พนักงานตอนรับดีมาก บริการด้วยใจ ยิ้มแย้มสดใส มีโอกาสจะมาพักอีกแน่นอน
Stayed 1 night in Apr 2019

6/10 Okay

Bae, Korea

Business traveller
Liked: Staff & service
Friendly staffs. Easy access to BTS. But, dirty/recycled slippers.
Stayed 3 nights in Feb 2019
Response from Front Team on 25 Mar 2019
Dear Bae, Thank you for your review.We will improve to make customers satisfied. best regards,

10/10 Excellent

Sarmad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2019
Response from Front Team on 25 Mar 2019
Dear Sarmad, Thank you for stayed with us .Thank you for your review.We will improve to make customers satisfied. Best regards,

6/10 Okay

Juneau, Korea

Business traveller
Liked: Staff & service
Easy access to BTS. Friendly staffs. But, dirty slippers are prepared.
Stayed 2 nights in Feb 2019
Response from Front Team on 25 Mar 2019
Dear Juneau, Thank you for stayed with us.We will improve to make customers satisfied. Best regards,

6/10 Okay

Nae, Korea

Fast check in. Convenient to access BTS. Friendly staffs.
Stayed 1 night in Feb 2019
Response from FRONT TEAM on 6 Apr 2019
Dear Nae, Thank you for your reviewing and staying with us. We hope to see you again next time.Have a nice day. Best regards, Front Team

10/10 Excellent

Yu Ching

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2019
Response from Front Team on 25 Mar 2019
Dear Yu Ching, Thank you for stayed with us and thank you for your review. Thank you for your review.We will improve to make customers satisfied. Best regards,

8/10 Good

Juneau, Korea

Business traveller
Liked: Cleanliness, staff & service
Roomy and friendly staffs. Free shuttle to BTS. Good for business traveller.
Stayed 4 nights in Feb 2019
Response from Front Team on 25 Mar 2019
Dear Juneau, Thank you for your review and chose to stay with us.Thank you for your review.We will improve to make customers satisfied. Best regards,

10/10 Excellent

Yu Ching

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019
Response from Front Team on 25 Mar 2019
Dear Yu Ching, Thank you for stay with us.Thank you for your review.We will improve to make customers satisfied. Best regards,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Feb 2019
Response from Front Team on 6 Apr 2019
Dear guest, Thank you for chose to stay with us. Hope to see you again next time. Best regards,