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Reviews of Amari Don Muang Airport Bangkok

5 out of 5
Amari Don Muang Airport Bangkok
333 Chert Wudthakas Road, Bangkok, Bangkok

Reviews

8.8

Excellent

Rating 10 - Excellent. 542 out of 1002 reviews" "
Rating 8 - Good. 312 out of 1002 reviews" "
Rating 6 - Okay. 94 out of 1002 reviews" "
Rating 4 - Poor. 30 out of 1002 reviews" "
Rating 2 - Terrible. 24 out of 1002 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Michael, Sunnyvale

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort is very spacious, you really need to call a buggy to get around. Nicely landscaped grounds and ocean views. The pool villas are private, luxurious and very comfortable. A 10 out of 10. The resort staff is exceptionally helpful, welcoming and professional. In order to get to the Samui beaches, take the free shuttle into town and walk a few steps. But don’t expect to be alone under the palm trees, the north east shore is definitely the touristy part of the island.
Stayed 1 night in May 2024

10/10 Excellent

Jeffrey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There's a walkway from the international DMK terminal. You can't beat that convenience. Hotel is quite a bit better than what I'd expect a airport hotel to be. I booked this hotel again on the same trip after enjoying the convenience of it the first time.
Stayed 2 nights in Apr 2024
Response from Orapin on 19 May 2024
Dear Jeffrey,We really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon.Kind regards,Management.

8/10 Good

Akira

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near DMK. So good location.
Stayed 1 night in May 2024
Response from Orapin on 12 May 2024
Dear Akira,We really appreciate you taking the time to share your review rating with us. We look forward to seeing you again soon.Kind regards,Management.

10/10 Excellent

Jeffrey

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel close to the airport with a walkway to get you to the terminal. Comfortable bed and pillows
Stayed 1 night in May 2024
Response from Orapin on 7 May 2024
Dear Jeffrey,We really appreciate you taking the time to share your review with us. We look forward to seeing you again soon.Kind regards,Management.

10/10 Excellent

Supakarn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Connected to airport in 5-10 min walk. Good for early morning flight
Stayed 1 night in Apr 2024
Response from Orapin on 7 May 2024
Dear Supakarn,We really appreciate you taking the time to share your review with us. We look forward to seeing you again soon.Kind regards,Management.

10/10 Excellent

Brandon

Stayed 1 night in Apr 2024

10/10 Excellent

william rodney

Liked: Property conditions & facilities
This is the place to stay if you’re flying out of DMK
Stayed 1 night in Apr 2024
Response from Orapin on 5 May 2024
Dear william rodney,We really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon.Kind regards,Management.

10/10 Excellent

Rene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you are flying from Don Muang then it’s very convenient , just not a lot to do around the hotel unless you take a taxy
Stayed 1 night in Apr 2024
Response from Orapin on 29 Apr 2024
Dear Rene,Thank you so much for taking the time to write about your recent experience with us. We take great pride in the service and hospitality we bring to our guests, so I will be sure to share your experience with the team.Thank you for choosing to stay with Amari Don Muang Airport Bangkok and hope to welcome you again soon.Kind regards,Management.

8/10 Good

Russell James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient for airport access
Stayed 1 night in Apr 2024
Response from Orapin on 18 Apr 2024
Dear Russell James,Thank you for your feedback and we really appreciate the time it took you to write this review. We take great pride in the service and hospitality we bring to our guests, so I will be sure to share your experience with the team.Thank you for choosing to stay with Amari Don Muang Airport Bangkok and hope to welcome you again soon.Kind regards,Management.

10/10 Excellent

Rene

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is very convenient if you are traveling from Don Muang, I just wish there was more stuff to do around the hotel like sports bars etc
Stayed 2 nights in Apr 2024
Response from Orapin on 18 Apr 2024
Dear Rene,Thank you so much for taking the time to write about your recent experience with us. We are always delighted to read guests feedback as it is always encouraging for our Team Members to hear that the service they deliver is appreciated.Hope to welcome you back again in the future.Kind regards,Management.

10/10 Excellent

Daryl

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location if you are flying into / out of Don Muang airport
Stayed 2 nights in Apr 2024
Response from Orapin on 18 Apr 2024
Dear Daryl,Thank you for your feedback and we really appreciate the time it took you to write this review. I will be sure to pass on your kind words to the Team Members concerned in making your stay enjoyable.Thank you for choosing to stay with us and we hope to welcome you back again in the future.Kind regards,Management.

10/10 Excellent

Aungwara

Stayed 7 nights in Apr 2024
Response from Orapin on 5 May 2024
Dear Aungwara,We really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon.Kind regards,Management.

10/10 Excellent

Billy-Jene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Orapin on 5 May 2024
Dear Billy-Jene,Thanks so much for sharing your experience with us. We hope to see you again soon.Kind regards,Management.

10/10 Excellent

nadine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here for 1 night no complaints A/c in rooms could of been better
Stayed 1 night in Apr 2024
Response from Orapin on 11 Apr 2024
Dear nadine,Thank you for your feedback and we really appreciate the time it took you to write this review. The fact that you have provided such a detailed write up, allows us to better appreciate the areas of our guests' experience which were good, as well as those which need to be improved upon.Thank you again for the feedback and we do hope to have the opportunity to welcome you back again.Kind regards,Management.

10/10 Excellent

roon, Fresno

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing
Stayed 1 night in Apr 2024
Response from Orapin on 11 Apr 2024
Dear roon,Thanks so much for sharing your experience with us. We hope to see you again soon.Kind regards,Management.

10/10 Excellent

Fiona

Liked: Property conditions & facilities
Staff where lovely
Stayed 1 night in Apr 2024
Response from Orapin on 7 Apr 2024
Dear Fiona,Thank you for your feedback and we really appreciate the time it took you to write this review. We are always delighted to read guests feedback as it is always encouraging for our Team Members to hear that the service they deliver is appreciated.Hope to welcome you back again in the future.Kind regards,Management.

4/10 Poor

Mark

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient because it is attached to the airport but not great on many levels
Stayed 1 night in Apr 2024
Response from Orapin on 3 Apr 2024
Dear Mark,Thanks so much for sharing your experience with us. We hope to see you again in the future.Kind regards,Management.

8/10 Good

Daryl

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was in an ideal location for me this trip. Walk direct to Don Muang airport. Within a reasonable distance from the rental city. Overall it is still a great place to stay. Staff are really helpful, rooms are large and the beds comfortable.
Stayed 7 nights in Mar 2024
Response from Orapin on 3 Apr 2024
Dear Daryl,Thank you for your feedback and we really appreciate the time it took you to write this review. We are always delighted to read guests feedback as it is always encouraging for our Team Members to hear that the service they deliver is appreciated.Hope to welcome you back again in the future.Kind regards,Management.

10/10 Excellent

Paul, Lawton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was helpful in every way!
Stayed 3 nights in Mar 2024
Response from Orapin on 3 Apr 2024
Dear Paul,Thank you so much for taking the time to write about your recent experience with us. We take great pride in the service and hospitality we bring to our guests, so I will be sure to share your experience with the team.Thank you for choosing to stay with Amari Don Muang Airport Bangkok and hope to welcome you again soon.Kind regards,Management.

10/10 Excellent

Thomas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The skybridge to DMK international departures makes this hotel the logical choice for a stopover hotel. The fact that it is a suberbly run 5-star hotel at 4-star prices makes this my choice every time I need a place to rest en-route. Not much to do in the neighborhood though, except the Wat Don Mueang next door.
Response from Orapin on 28 Mar 2024
Dear Thomas,Thank you so much for your kind words of appreciation, as well as your detailed review of your visit with us at Amari Don Muang Airport Bangkok. We take great pride in the service and hospitality we bring to our guests, so I will be sure to share your experience with the team.Thank you for choosing to stay with us and hope to welcome you again soon.Kind regards,Management.

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent place and at the DMK airport makes it easy
Stayed 1 night in Mar 2024
Response from Orapin on 28 Mar 2024
Dear Brian,We really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon.Kind regards,Management.

8/10 Good

Barry

Liked: Cleanliness, staff & service, property conditions & facilities
One set of elevators and massively long corridors leaving you guessing where to go.
Stayed 1 night in Mar 2024
Response from Orapin on 24 Mar 2024
Dear Barry,Thank you so much for taking the time to write about your recent experience with us. Really appreciate the positive comments you made on Amari Don Muang Airport Bangkok. In relation to the aspects of your experience that were not up to your expectations, I will be working with the team to address this so that we can continue to improve.We hope to have the chance to welcome you back again in the future.Kind regards,Management.

10/10 Excellent

Virginia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amari Don Muang is great place with some fantastic staff! It is THE most convenient hotel in regards to the airport. And we think the rates are very fair. Breakfast is amazing!
Stayed 1 night in Mar 2024
Response from Orapin on 24 Mar 2024
Dear Virginia,Thank you for your feedback and we really appreciate the time it took you to write this review. We are always delighted to read guests feedback as it is always encouraging for our Team Members to hear that the service they deliver is appreciated.Hope to welcome you back again in the future.Kind regards,Management.

8/10 Good

Babu

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent for walking access to the airport.
Stayed 1 night in Mar 2024
Response from Orapin on 24 Mar 2024
Dear Babu,Thanks so much for sharing your experience with us. We hope to see you again soon.Kind regards,Management.

10/10 Excellent

Evgeniya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast, comfortable bed, nice swimming pool area
Stayed 1 night in Mar 2024
Response from Orapin on 18 Mar 2024
Dear Evgeniya,We really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon.Kind regards,Management.

10/10 Excellent

asta

Travelled with partner
Liked: Cleanliness, staff & service
everything in the room is a little worn. breakfast is excellent
Stayed 1 night in Mar 2024
Response from Orapin on 16 Mar 2024
Dear asta,Thank you for staying with us and also for your review of our property. Really appreciate the positive comments you made on Amari Don Muang Airport Bangkok. In relation to the aspects of your experience that were not up to your expectations, I will be working with the team to address this so that we can continue to improve.We hope to have the chance to welcome you back again in the future.Kind regards,Management.

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a great place to stopover for transport. This time I caught the train from Don Mueang train station to Chiang Mai.
Stayed 1 night in Mar 2024
Response from Orapin on 12 Mar 2024
Dear John,We really appreciate you taking the time to share your review with us. We look forward to seeing you again soon.Kind regards,Management.

6/10 Okay

BEE HOON

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Will not stay again this hotel
Stayed 1 night in Mar 2024
Response from Orapin on 12 Mar 2024
Dear BEE HOON,Thanks so much for sharing your experience with us. We hope to see you again in the future.Kind regards,Management.

8/10 Good

John, Thatcham

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Room needs a bit of maintenance and outside area not much around
Stayed 2 nights in Mar 2024
Response from Orapin on 5 Mar 2024
Dear John,We really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon.Kind regards,Management.

6/10 Okay

Monika

Travelled with partner
Liked: Staff & service, amenities
Very convenient if you have an early flight from the airport, but otherwise pretty average stay. Room quite dated and no hot water in the shower. Bed was comfy, sheets were clean.
Stayed 1 night in Feb 2024
Response from Orapin on 16 Mar 2024
Dear Monika,Thanks so much for sharing your experience with us. The fact that you have provided such a detailed write up, allows us to better appreciate the areas of our guests' experience which were good, as well as those which need to be improved upon.We hope to see you again soon.Kind regards,Management.

4/10 Poor

hengky

Disliked: Property conditions & facilities
there's no soap and shampoo in the bathroom... toilet seat was up when i first entered. some power plug didn't work
Stayed 1 night in Feb 2024
Response from Orapin on 12 Mar 2024
Dear hengky,I thank you for the detailed feedback you have provided us with. Please note we have taken on board your comments regarding the room condition and amenities with a view to finding a way to improve on these areas.Hope to have the opportunity to have you stay with us again.Kind regards,Management.

8/10 Good

Steven

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance from Don Maugn
Stayed 1 night in Feb 2024
Response from Orapin on 27 Feb 2024
Dear Steven,We really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon.Kind regards,Management.

8/10 Good

Patipat

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient for Don Muang Airport. Staffs are super polite.
Stayed 1 night in Feb 2024
Response from orapin on 23 Feb 2024
Dear Patipat,Thank you for your feedback and we really appreciate the time it took you to write this review. It is always encouraging to hear such positive feedback from our guests.I will be sure to pass this on and we hope to see you back again sometime in the near future.Kind regards,Management.

10/10 Excellent

Randy

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this hotel. Great rooms and away from downtown Bangkok. Not many places to walk to but so nice.
Stayed 1 night in Feb 2024
Response from Orapin on 23 Feb 2024
Dear Randy,We really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon.Kind regards,Management.

10/10 Excellent

Erica

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Feb 2024
Response from Orapin on 24 Mar 2024
Dear Erica,We really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon.Kind regards,Management.

8/10 Good

Joseph

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
stop over
Stayed 1 night in Feb 2024
Response from Orapin on 23 Feb 2024
Dear Joseph,Thanks so much for sharing your experience with us. We hope to see you again soon.Kind regards,Management.

4/10 Poor

Joe

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The air con didn’t work properly, it just felt stuffy all through the night. the shower gel and hand wash dispensers were empty, mould around the shower floor. On the plus side, the bed was enormous and it was quiet
Stayed 1 night in Feb 2024
Response from Orapin on 23 Feb 2024
Dear Joe,Thank you for your review and we are really sorry to hear that your experience with us fell below your expectations.Rest assured that these issue(s) are being looked into and I intend to make sure they are promptly fixed.Heartfelt apologies once again and hope we may someday have the chance to welcome you again.Kind regards,Management.

8/10 Good

Gillian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice pool with a bar. Good room, comfortable bed and well air conditioned. Very convenient for the train to Phitsanulok. Excellent burger in the restaurant.
Stayed 1 night in Feb 2024
Response from Orapin on 23 Feb 2024
Dear Gillian,Thank you so much for taking the time to leave an excellent rating. We really appreciate your feedback. Please let us know what we can do for you in the future.Kind regards,Management.

8/10 Good

Virginia

Travelled with partner
This is a great location if you are using DMK. But the hotel is showing its age with some rough looking carpet in the rooms, and a bit of musty smell in some of them as well. We stayed there 4 weeks ago and had a great room. Last night, it was a bit damp and smelly…not horrendous, but noticeable. The buffet breakfast is always amazing and the highlight of the time there.
Stayed 1 night in Feb 2024
Response from Orapin on 23 Feb 2024
Dear Virginia,Thank you for your feedback and we really appreciate the time it took you to write this review.We take great pride in the service and hospitality we bring to our guests, so I will be sure to share your experience with the team.Thank you for choosing to stay with Amari Don Muang Airport Bangkok and hope to welcome you again soon.Kind regards,Management.

10/10 Excellent

steven

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like room i had it had balcony, You can smoke, It was on top floor, but i will be renting this room again, when i go back.
Stayed 1 night in Feb 2024
Response from Orapin on 23 Feb 2024
Dear steven,We really appreciate you taking the time to share your review with us. We look forward to seeing you again soon.Kind regards,Mangement.

10/10 Excellent

Yun Shwe Yee

Liked: Cleanliness, staff & service, property conditions & facilities
It is very convenient to extend the hour if your flight delays
Stayed 1 night in Dec 2023
Response from Orapin on 23 Feb 2024
Dear Yun Shwe Yee,We really appreciate you taking the time to share your review with us. We look forward to seeing you again soon.Kind regards,Management.

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Orapin on 24 Mar 2024
Dear Mark,We really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon.Kind regards,Management.

10/10 Excellent

Mindaugas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

graeme

Stayed 1 night in Feb 2024
Response from Orapin on 23 Feb 2024
Dear graeme,Thank you so much for taking the time to leave an excellent rating. We really appreciate your feedback. Please let us know what we can do for you in the future.Kind regards,Management.

8/10 Good

JUAN E

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Is ok hotel close to airport but bit pricey
Stayed 1 night in Feb 2024
Response from Orapin on 23 Feb 2024
Dear JUAN E,We thank you for putting the time and effort into writing this review. The fact that you have provided such a detailed write up, allows us to better appreciate the areas of our guests' experience which were good, as well as those which need to be improved upon.Thank you again for the feedback and we do hope to have the opportunity to welcome you back again.Kind regards,Management.

6/10 Okay

TONY

Liked: Staff & service
Disliked: Room comfort
Too hot
Marked down as getter a bit tired and shabby. The aircon is useless for anyone from cooler climates room temperature didn't go below 24°c. Restaurant ok, nothing special but ok.
Stayed 1 night in Feb 2024
Response from Orain on 12 Feb 2024
Dear TONY,Thank you for your review and we are really sorry to hear that your experience with us fell below your expectations.Please note that we take such feedback very seriously and so I will be reviewing this personally with those concerned to ensure it does not happen again. Please rest assured that I have relayed your comments to the team, and we will be looking at how to improve our offering.Kind regards,Management.

8/10 Good

Claus, Boca Raton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good breakfast. Nice and helpful staff. Only downside. Air conditioning was to cold. Even on higher temperatures.
Stayed 1 night in Feb 2024
Response from Orapin on 12 Feb 2024
Dear Claus,Thank you so much for taking the time to write about your recent experience with us. We take great pride in the service and hospitality we bring to our guests, so I will be sure to share your experience with the team.Thank you for choosing to stay with Amari Don Muang Airport Bangkok and hope to welcome you again soon.Kind regards,Management.

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient. Will return when I have late arriving or early leaving flights in the future
Stayed 1 night in Feb 2024
Response from Orapin on 12 Feb 2024
Dear Thomas,Thank you so much for taking the time to leave an excellent rating.We really appreciate your feedback. Please let us know what we can do for you in the future.Kind regards,Management.

10/10 Excellent

Steven

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Proximity to Don Maung was incredibly convenient
Stayed 1 night in Feb 2024
Response from Orapin on 12 Feb 2024
Dear Steven,Thank you so much for taking the time to leave an excellent rating. We really appreciate your feedback. Please let us know what we can do for you in the future.Kind regards,Mangement.

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice large king room with a pod coffee maker overlooking the pool. Training room right down the hall, too bad it was only one night :(. The only downside was try to figure out how to get there from the railway station , which seems to be right next door but you need to go through the airport and basically ask around.
Stayed 1 night in Feb 2024
Response from Orapin on 12 Feb 2024
Dear Thomas,Thank you for your feedback and we really appreciate the time it took you to write this review. It is always encouraging to hear such positive feedback from our guests.I will be sure to pass this on and we hope to see you back again sometime in the near future.Kind regards,Management