Search Hotels by Cinnamon Hotels & Resorts in Balapitiya

"I had high expectations of this place but was very disappointed! They charged me extra $80 for no valid reason and the people at the front desk all gave different answers when I asked about the extra charge not knowing what was going on. I need a refund ! I was traveling with family kids and elderly they were inconsiderate of allergy and elderly needs and did not help us with warming our food so we had to go without dinner. The staff was so rude and unhelpful and objected the ladies going into the pool. The rooms bathrooms and fridge were dirty and stained ….. not recommended! "

"Wonderful, friendly and attentive staff. Beautiful, well-laid out rooms. Excellent food at the Fusion restaurant. Pool was one of the best we’ve experienced at any resort. We would highly recommend to all and look forward to returning again soon. "

"Nice"

"Everything was nice except it was Buddha Purnima and hotel didn’t inform us before that they wouldn’t serve alcohol that day we came to know after the check in"

"Very personal service despite being a mid sized resort hotel "

"We had a great 4 night stay at Ahu Bay. It was nice that Nilanga messaged ahead to discuss arrival time. Having a room right on the beach was a real treat and the private pool was kept spotless by the team. The team couldn’t do more for us during our stay, making adjustments to cocktails to suit ours tastes. We ate at hotel twice and both times really enjoyed the dishes we tried, it’s clear there’s a talented chef in the kitchen! "

"Staff was good.Services good also.Everybody’s so friendly even not inside hotel. We had a great time. I’d love to come over again as soon as we can."

"This is a nice property with food served in the restaurant being tasty. Staff is friendly and good amenities for children. They had a fire performance at night "

"Stylish, well maintained property with friendly and helpful staff."